Audio Disc Does Not Load

Audio System Symptom Troubleshooting - Audio disc does not load

Audio disc does not load

NOTE:

- Check the vehicle battery condition first Testing and Inspection.
- Check the connectors for poor connections or loose terminals.
- Disc labels should not be used in the audio-navigation unit or audio unit. They may jam and damage the player mechanism.
- Make sure the disc is compatible with the system (see the Owner's Manual for more information).

1. Insert a known-good disc to see if the symptom can be duplicated.

Does the disc load?

YES -

Operation is normal. If the disc loads normally, lower case but will not play, go to Audio disc does not play troubleshooting Audio Disc Does Not Play.�

NO -

Go to step 2.

2. Insert another disc.

Does the disc load?

YES -

The original disc is faulty.�

NO -

- With navigation: Replace the audio-navigation unit Audio-Navigation Unit Removal/Installation (With Navigation).�
- Without navigation: Replace the audio unit Audio Unit Removal/Installation (Without Navigation).�