Diesel Data: Automotive Repair

RES Disc Skips




Rear Entertainment System Symptom Troubleshooting - RES disc skips

RES disc skips

NOTE:

- Check the vehicle battery condition first Testing and Inspection.
- Check the connector for poor connections or loose terminals.
- Copy protected material on a CD-R/RW or DVD-R/RW disc will skip or not play.
- Check for scratches, smudges, and fingerprints on the disc.

1. Try playing a disc.

Does the disc skip?

YES -

Go to step 2.

NO -

Intermittent failure, the DVD player unit is OK at this time.�

2. Clean the disc, and recheck.

Does the disc play properly?

YES -

The original disc was dirty.�

NO -

Go to step 3.

3. Insert a known-good disc.

Does the disc play properly?

YES -

The original disc is dirty or the wrong type.�

NO -

Go to step 4.

4. Do the self-diagnostic function Initial Inspection and Diagnostic Overview, then select function number 2 for Connect of the rear entertainment system.

Is the DVD player unit error status indicator OK (green color)?

YES -

Go to step 5.

NO -

Replace the DVD player unit Service and Repair.�

5. Compare the disc skipping to a known-good vehicle under the same conditions.

Does the known-good vehicle's disc skip under the same conditions (over the same bumps and on the same rough roads)?

YES -

Operation is normal.�

NO -

Substitute a known-good DVD player unit Service and Repair, and recheck. If the symptom/indication goes away, replace the original DVD player unit.�