Audio Disc Does Not Play

Audio System Symptom Troubleshooting - Audio disc does not play

Special Tools Required

- Diagnostic CD 07AAZ-SDBA100

Audio disc does not play

NOTE:

- Check the vehicle battery condition first Testing and Inspection.
- Check the connectors for poor connections or loose terminals.
- Disc labels should not be used in the audio unit. They may jam and damage the player mechanism.

1. Try loading a disc.

Does the disc load?

YES -

Go to step 2.

NO -

Go to audio disc does not load Audio Disc Does Not Load.�

2. Insert another audio disc to see if the symptom can be duplicated.

Does the disc play?

YES -

Operation is normal.�

NO -

Go to step 3.

3. Insert the audio diagnostic CD (T/N 07AAZ-SDBA100) in the audio unit.

Does the disc play?

YES -

The original disc is faulty or has an unreadable format.�

NO -

- With navigation: Replace the audio disc changer Service and Repair.�
- Without navigation: Replace the audio unit Audio Unit Removal/Installation.�