Symptom Troubleshooting

Symptom Troubleshooting: DVD read error messages

DVD read error messages

Diagnostic Test: Car Status

NOTE:

- Check the vehicle battery condition first.

- Confirm the correct DVD color and version is installed in the audio-navigation unit. How to Troubleshoot the Navigation System (With Navigation)

- Refer to General Troubleshooting for a list of common DVD screen error messages and the probable causes. Navigation System Diagnostic Mode (With Navigation)

- Check any official Honda service website for more service information about the navigation system.

- Go into the Diagnostic mode and use the ECU Info diagnostic Navigation System Diagnostic Mode (With Navigation) to check the status of the DVD cover.

- Inspect the navigation DVD for scratches or damage.

- The following troubleshooting is for the error message shown on the error messages table. Navigation System Diagnostic Mode (With Navigation)

1. Check the DVD-ROM reading surface for scratches and finger prints.

Are there any scratches or finger prints on the DVD-ROM reading surface?
YES - Clean or replace the DVD-ROM. Navigation Unit DVD-ROM Replacement (With Navigation)

NO - If the problem occurs occasionally when the system is cold, this is normal. If the problem occurs frequently when driving, replace the audio-navigation unit. Audio-Navigation Unit Removal/Installation (With Navigation)