No Sound Is Heard From the Speaker(s) (Display Is Normal) (With Navigation)

Symptom Troubleshooting: No sound is heard from the speaker(s) (display is normal)

No sound is heard from the speaker(s) (display is normal) (with navigation)

NOTE:

- Check the vehicle battery condition first.

- Set the fader and balance positions to the center.

- Before doing symptom troubleshooting, do the audio unit power switch will not turn on troubleshooting. Symptom Troubleshooting

- Check the connectors for poor connections or loose terminals.

- Make sure the volume is NOT set to the MIN level.

- If there is sound from the door speaker but not from the tweeter, replace the tweeter. If there is still no sound from the tweeter, repair or replace the harness.

- Some models have tweeter grills, but do not have tweeters or related wiring.

1. Turn the ignition switch to ON (II).

2. On the steering wheel, check the navigation talk command function.

Does the navigation talk command function work?
YES - Cancel the navigation talk command by pressing the navigation talk BACK button, and recheck the function.

NO - Go to step 3.


3. Note if there is a specific speaker(s) that has no sound.

4. Turn the ignition switch to LOCK (0).

5. Remove the audio-navigation unit, Audio-Navigation Unit Removal/Installation (With Navigation) and disconnect audio-navigation unit connector A (24P).
NOTE: Eject all CDs before disconnection the audio-navigation unit and to prevent damaging the CD player's loading mechanism.

6. Remove the tweeters. Speaker Test/Replacement

7. Measure the resistance between both pairs of speaker wires (+), and (-), at audio-navigation unit connector A (24P) according to the table.





Is there about 4 Ohms?
YES - Check the speaker(s) with no sound for any damage. Substitute a known-good speaker and recheck.

NO - Go to step 8.






8. Remove the speaker(s) Speaker Test/Replacement with no sound, and disconnect its connector.

9. Measure the resistance between the terminals No 1 and No. 2 of the speaker connector. Speaker Test/Replacement

Is there about 4 Ohms?
YES - Go to step 10.

NO - Faulty speaker(s).


10. Disconnect the speaker connector(s), check for short to ground and shorts in the wires between both pairs of speaker wires, (+) and (-), at audio-navigation unit connector A (24P) according to the table.





Is there continuity?
YES - There is a short in the wire(s) between the audio-navigation unit and speaker(s).

NO - Replace the audio-navigation unit. Audio-Navigation Unit Removal/Installation (With Navigation)