Symptom Troubleshooting

Navigation System Symptom Troubleshooting - Voice guidance cannot be heard, is broken up, or there is static

Voice guidance cannot be heard, is broken up, or there is static

Diagnostic Test: Self-Diagnosis Mode

NOTE:

- Check the vehicle battery condition first Battery Test.
- Check the navigation volume level (see the navigation system manual).
- Check any official Honda service website for more service information about the navigation system.
- Check the connectors for poor connections or loose terminals.
- If a Hard Error Code is stored, check the Hard Error Code troubleshooting first.
- Make sure that the correct DVD color and version are installed.
- Inspect the DVD for dirt or damage.
- Before troubleshooting, make sure you have anti-theft code for the navigation system.
- After troubleshooting, enter the anti-theft code for the navigation system if necessary.

1. Turn the ignition switch to ON (II).

2. Check the audio system operation.

Can you hear the audio system?

YES -

Go to step 3.

NO -

Do the troubleshooting for No sound is heard from the speaker(s) (display is normal) (with navigation).�

3. Press the SET-UP button.

4. Check the volume and voice feedback setting for the navigation system in set-up.

Is either set to off?

YES -

Set the voice feedback to on, select a comfortable volume level and recheck.

NO -

Go to step 5.

5. Select the Self-Diagnosis mode.

6. Check for an error code in the Hard Error History.

Is a Hard Error Code in stored?

YES -

Refer to the Hard Error Code troubleshooting.�

NO -

Make sure all the pre-conditions noted at the beginning of this procedure have been checked. If OK, replace the audio-navigation unit Audio-Navigation Unit Removal/Installation.�