Terms and Conditions

1. Acceptance of Terms

By accessing and using the Automotive Management System (the "Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use the Service.

2. Description of Service

The Automotive Management System is a cloud-based software solution designed to help automotive repair shops, service centers, and related businesses manage their operations, including but not limited to:

• Customer relationship management
• Vehicle tracking and service history
• Work order management
• Parts and inventory management
• Employee scheduling and time tracking
• Invoicing and payment processing
• Appointment scheduling
• Reporting and analytics

3. Account Registration and Security

3.1 Account Creation

To use the Service, you must create an account by providing accurate, current, and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account
• Ensuring your password meets security requirements (minimum 8 characters)

3.2 Account Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use this Service. By creating an account, you represent and warrant that you meet these requirements.

3.3 Business Accounts

If you are creating an account on behalf of a business or organization, you represent that you have the authority to bind that entity to these terms.

4. User Responsibilities and Acceptable Use

4.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Use the Service in any way that violates any applicable federal, state, local, or international law
• Attempt to gain unauthorized access to any portion of the Service or any other systems or networks
• Upload or transmit viruses, malware, or any other malicious code
• Interfere with or disrupt the integrity or performance of the Service
• Attempt to decipher, decompile, disassemble, or reverse engineer any of the software
• Use the Service to store or transmit infringing, libelous, or otherwise unlawful or tortious material
• Use the Service to store or transmit material in violation of third-party privacy rights
• Resell, sublicense, or otherwise transfer rights to the Service to third parties

4.2 Data Accuracy

You are responsible for the accuracy, quality, and legality of all data you enter into the Service, including customer information, vehicle data, pricing, and financial records.

5. Data Ownership and Privacy

5.1 Your Data

You retain all rights, title, and interest in and to your data. We claim no intellectual property rights over the material you provide to the Service.

5.2 Data Use

We will use your data only as necessary to provide the Service and as described in our Privacy Policy. We will not sell, share, or disclose your data to third parties except as required by law or with your explicit consent.

5.3 Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication
• Secure backup systems

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5.4 Data Backup

While we perform regular backups of all data, you are responsible for maintaining your own backup copies of critical business data.

6. Subscription and Payment Terms

6.1 Subscription Plans

The Service is provided on a subscription basis. Current pricing and plan details are available on our website. We reserve the right to modify pricing with 30 days' notice to active subscribers.

6.2 Payment

Subscription fees are billed in advance on a monthly or annual basis, depending on your chosen plan. You agree to provide current, complete, and accurate billing information.

6.3 Refunds

Subscription fees are non-refundable except as required by law or as explicitly stated in our refund policy.

6.4 Free Trial

If you sign up for a free trial, you will have access to the Service for the trial period specified. At the end of the trial period, you will be charged the subscription fee unless you cancel before the trial ends.

7. Intellectual Property Rights

7.1 Service Content

The Service and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Trademarks

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

7.3 Feedback

If you provide us with any feedback, suggestions, or ideas about the Service, we may use such feedback without any obligation to you.

8. Service Availability and Modifications

8.1 Service Availability

We strive to provide 99.9% uptime but cannot guarantee uninterrupted access to the Service. We may perform scheduled maintenance with advance notice and emergency maintenance as needed.

8.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice of material changes that negatively impact functionality.

9. Termination

9.1 Termination by You

You may cancel your subscription at any time through your account settings. Cancellation will be effective at the end of your current billing period.

9.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, if you:

• Breach these Terms
• Fail to pay subscription fees
• Engage in fraudulent or illegal activity
• Violate the Acceptable Use Policy

9.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. We will retain your data for 30 days after termination, after which it may be permanently deleted. You may request a data export during this period.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use, or alteration of your transmissions or content

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability or fitness for a particular purpose
• Non-infringement of intellectual property rights
• That the Service will be uninterrupted, secure, or error-free
• That any defects will be corrected
• That the Service or servers are free of viruses or harmful components

12. Indemnification

You agree to defend, indemnify, and hold us harmless from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with:

• Your access to or use of the Service
• Your violation of these Terms
• Your violation of any third-party right, including any intellectual property or privacy right
• Any data you submit to the Service

13. Compliance with Laws

13.1 Automotive Industry Regulations

You are responsible for ensuring your use of the Service complies with all applicable automotive industry regulations, including but not limited to:

• Environmental regulations for hazardous materials
• Consumer protection laws
• Vehicle safety standards
• Warranty regulations
• Tax reporting requirements

13.2 Data Protection Laws

You must comply with all applicable data protection and privacy laws when using the Service to collect, store, and process customer information.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions.

14.2 Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court for intellectual property infringement.

14.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms on our website
• Sending an email to your registered email address
• Displaying a notice in the Service

Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms.

16. Miscellaneous

16.1 Entire Agreement

These Terms constitute the entire agreement between you and us regarding the Service and supersede all prior agreements.

16.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16.3 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

16.4 Assignment

You may not assign or transfer these Terms or your rights and obligations under them without our prior written consent. We may assign these Terms without restriction.

16.5 Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms due to circumstances beyond our reasonable control, including acts of God, war, terrorism, natural disasters, or internet service provider failures.