How To Proceed With Troubleshooting [12/2019 - 11/2023]: Procedure

Result

Result: 

NEXT 

See step  2

1. Confirm problem symptoms.

   Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - ]

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  3

1. Using the GTS, check if the CAN communication system is functioning normally.

   OK

   CAN communication system is functioning normally.

   HINT: 

   • Refer to Communication Bus Check in CAN Communication System.

     for Gasoline Model: Refer to DIAGNOSIS SYSTEM [12/2019 - 09/2020] , or refer to DIAGNOSIS SYSTEM [09/2020 - 10/2022] , or refer to DIAGNOSIS SYSTEM [10/2022 - 11/2023]

     for HV Model: Refer to DIAGNOSIS SYSTEM [12/2019 - 09/2020] , or refer to DIAGNOSIS SYSTEM [09/2020 - 10/2021] , or refer to DIAGNOSIS SYSTEM [10/2021 - 10/2022] , or refer to DIAGNOSIS SYSTEM [10/2022 - 11/2023]

   • The airbag sensor assembly is connected to the CAN communication system. Therefore, before starting troubleshooting, make sure to check that there are no malfunctions in the CAN communication system.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

GO TO CAN COMMUNICATION SYSTEM 

for Gasoline Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 10/2022] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2022 - 11/2023]

for HV Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 10/2021] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2021 - 10/2022] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2022 - 11/2023]

Result: 

OK 

See step  4

1. Proceed to Operation Check.

   Refer to OPERATION CHECK [12/2019 - 10/2022] , or refer to OPERATION CHECK [10/2022 - 11/2023] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  5

1. Proceed to DTC Check / Clear.

   Refer to DTC CHECK / CLEAR [12/2019 - 11/2023] 

   OK

   DTCs are not output.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

See step  12

Result: 

OK 

See step  6

1. Proceed to How to Proceed with Troubleshooting.

   Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - ]

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  7

1. Proceed to Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [12/2019 - 11/2023] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  8

Result

Result: 

NEXT 

See step  9

Result

Result: 

NEXT 

See step  10

Result

Result: 

NEXT 

See step  11

Result

Result: 

NEXT 

END 

1. Proceed to Diagnostic Trouble Code Chart.

   Refer to DIAGNOSTIC TROUBLE CODE CHART [12/2019 - 10/2021] , or refer to DIAGNOSTIC TROUBLE CODE CHART [10/2021 - 11/2023] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  13

Result

Result: 

NEXT 

See step  14

Result

Result: 

NEXT 

See step  15

Result

Result: 

NEXT 

See step  16

Result

Result: 

NEXT 

END