How To Proceed With Troubleshooting [11/2023 - ]: Procedure

Result

Result: 

NEXT 

See step  2

1. Confirm problem symptoms.

   Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - ]

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  3

1. Measure the auxiliary battery voltage with the ignition switch off.

   Standard Voltage

   11 to 14 V

   HINT: 

   If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding.

2. Check the fuses and relays.
3. Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  4

1. Using the GTS, check if the CAN communication system is functioning normally.

   for HV Model: Refer to DIAGNOSIS SYSTEM [11/2023 - ]

   for Gasoline Model: Refer to DIAGNOSIS SYSTEM [11/2023 - ]

   HINT: 

   The airbag sensor assembly is connected to the CAN communication system. Therefore, before starting troubleshooting, make sure to check that there are no malfunctions in the CAN communication system.

   Result

   Result	Proceed to
   DTC is not output	A
   DTC is output	B

Result: 

B 

GO TO CAN COMMUNICATION SYSTEM 

for HV Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2023 - ]

for Gasoline Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2023 - ]

Result: 

A 

See step  5

1. Check for DTCs and freeze frame data.

   for Freeze Frame Data: Refer to FREEZE FRAME DATA [11/2023 - ] 

   Body Electrical > SRS Airbag > Trouble Codes 

   Result

   Result	Proceed to
   Airbag system DTCs are output	A
   Occupant classification system DTCs are output	B
   No DTCs are output	C

Result: 

A 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [11/2023 - ]  

Result: 

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [11/2023 - ] 

Result: 

C 

See step  6

1. Check for Vehicle Control History (RoB).

   Refer to VEHICLE CONTROL HISTORY (RoB) [11/2023 - ]

   Body Electrical > SRS Airbag > Utility 

   Tester Display
   Vehicle Control History (RoB)

   Result

   Result	Proceed to
   Vehicle Control History (RoB) is not output	A
   Vehicle Control History (RoB) is output	B

Result: 

A 

GO TO PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [11/2023 - ]  

Result: 

B 

GO TO VEHICLE CONTROL HISTORY (RoB). Refer to  VEHICLE CONTROL HISTORY (RoB) [11/2023 - ]