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Home >> Toyota >> 2021 >> Highlander LE, 4WD >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> Navigation System (12.3 Inch Display) - Diagnostic Codes >> NAVIGATION SYSTEM (for 12.3 Inch Display) >> DTC B1324: Lost Communication with Meter; DTC B1325: Lost Communication with HUD [12/2019 - 10/2022] >> Procedure

DTC B1324: Lost Communication with Meter; DTC B1325: Lost Communication with HUD [12/2019 - 10/2022]: Procedure

  1. CHECK DTC 
    1. Check for DTCs and check that no DTCs are output.

      Body Electrical > Navigation System > Trouble Codes 

      Result

      Result Proceed to
      DTC B1324 and B1325 are not output A
      DTC B1324 and B1325 are output B
      DTC B1324 is output C
      DTC B1325 is output D

    Result: 

    USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - ] 

    Result: 

    See step  11

    Result: 

    See step  14

    Result: 

    See step  2

  2. CHECK LOCAL BUS 
    1. Disconnect the cable from the negative (-) auxiliary battery terminal.
    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      H96-11 - H96-22 Cable disconnected from negative (-) auxiliary battery terminal 54 to 69 Ω

      Result

      Result Proceed to
      OK A
      NG (Below 54 Ω) B
      NG (70 Ω or higher) C

    Result: 

    USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - ] 

    Result: 

    See step  9

    Result: 

    See step  3

  3. CHECK HARNESS AND CONNECTOR (RADIO RECEIVER ASSEMBLY - NO. 33 JUNCTION CONNECTOR) 
    1. Disconnect the cable from the negative (-) auxiliary battery terminal.
    2. Disconnect the H96 No. 33 junction connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      H96-11 - H96-22 Cable disconnected from negative (-) auxiliary battery terminal 108 to 132 Ω

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    See step  8

    Result: 

    OK 

    See step  4

  4. CHECK HARNESS AND CONNECTOR (COMBINATION METER ASSEMBLY - NO. 33 JUNCTION CONNECTOR) 
    1. Disconnect the cable from the negative (-) auxiliary battery terminal.
    2. Disconnect the H96 No. 33 junction connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      H96-9 - H96-20 Cable disconnected from negative (-) auxiliary battery terminal 108 to 132 Ω

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    See step  7

    Result: 

    OK 

    See step  5

  5. CHECK HARNESS AND CONNECTOR (HEADUP DISPLAY (METER MIRROR SUB-ASSEMBLY) - NO. 33 JUNCTION CONNECTOR) 
    1. Disconnect the cable from the negative (-) auxiliary battery terminal.
    2. Disconnect the H96 No. 33 junction connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      H96-10 - H96-21 Cable disconnected from negative (-) auxiliary battery terminal 200 Ω or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE NO. 33 JUNCTION CONNECTOR 

    Result: 

    NG 

    See step  6

  6. CHECK HARNESS AND CONNECTOR (HEADUP DISPLAY (METER MIRROR SUB-ASSEMBLY) - NO. 33 JUNCTION CONNECTOR) 
    1. Disconnect the cable from the negative (-) auxiliary battery terminal.
    2. Disconnect the H31 headup display (meter mirror sub-assembly) connector.
    3. Connect the H96 No. 33 junction connector.
    4. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      H31-14 (TX+) - H31-15 (TX-) Cable disconnected from negative (-) auxiliary battery terminal 54 to 69 Ω

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE HEADUP DISPLAY (METER MIRROR SUB-ASSEMBLY). Refer to  REMOVAL [12/2019 - 10/2022] 

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

  7. CHECK HARNESS AND CONNECTOR (COMBINATION METER ASSEMBLY - NO. 33 JUNCTION CONNECTOR) 
    1. Disconnect the cable from the negative (-) auxiliary battery terminal.
    2. Disconnect the H21 combination meter assembly connector.
    3. Connect the H96 No. 33 junction connector.
    4. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      H21-36 (TX+) - H21-37 (TX-) Cable disconnected from negative (-) auxiliary battery terminal 108 to 132 Ω

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE COMBINATION METER ASSEMBLY. Refer to  REMOVAL [12/2019 - ] 

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

  8. CHECK HARNESS AND CONNECTOR (RADIO RECEIVER ASSEMBLY - NO. 33 JUNCTION CONNECTOR) 
    1. Disconnect the cable from the negative (-) auxiliary battery terminal.
    2. Disconnect the H5 radio receiver assembly connector.
    3. Connect the H96 No. 33 junction connector.
    4. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      H5-5 (CNH1) - H5-6 (CNL1) Cable disconnected from negative (-) auxiliary battery terminal 108 to 132 Ω

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE RADIO RECEIVER ASSEMBLY. Refer to  REMOVAL [12/2019 - 10/2022] 

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

  9. CHECK HARNESS AND CONNECTOR (RADIO RECEIVER ASSEMBLY - NO. 33 JUNCTION CONNECTOR) 
    1. Disconnect the cable from the negative (-) auxiliary battery terminal.
    2. Disconnect the H5 radio receiver assembly connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      H5-5 (CNH1) - H5-6 (CNL1) Cable disconnected from negative (-) auxiliary battery terminal 108 to 132 Ω

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE RADIO RECEIVER ASSEMBLY. Refer to  REMOVAL [12/2019 - 10/2022] 

    Result: 

    NG 

    See step  10

  10. CHECK HARNESS AND CONNECTOR (RADIO RECEIVER ASSEMBLY - NO. 33 JUNCTION CONNECTOR) 
    1. Disconnect the cable from the negative (-) auxiliary battery terminal.
    2. Disconnect the H96 No. 33 junction connector.
    3. Connect the H5 radio receiver assembly connector.
    4. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      H96-11 - H96-22 Cable disconnected from negative (-) auxiliary battery terminal 108 to 132 Ω

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE NO. 33 JUNCTION CONNECTOR 

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

  11. CHECK HARNESS AND CONNECTOR (COMBINATION METER ASSEMBLY POWER SOURCE) 
    1. Disconnect the H21 combination meter assembly connector.
    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      H21-21 (ES) - Body ground Always Below 1 Ω
    3. Measure the voltage according to the value(s) in the table below.

      Standard Voltage

      Tester Connection Condition Specified Condition
      H21-40 (B) - Body ground*1 Ignition switch off 11 to 14 V
      H21-40 (B) - Body ground*2 Always 11 to 14 V
      H21-39 (IG+) - Body ground Ignition switch ON 11 to 14 V*3
      10.5 to 16 V*4
      1. *1: for HV Model
      2. *2: for Gasoline Model
      3. *3: w/o Stop and Start System
      4. *4: w/ Stop and Start System

      Result

      Result Proceed to
      OK A
      NG (w/o Stop and Start System) B
      NG (w/ Stop and Start System) C

    Result: 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

    Result: 

    GO TO STOP AND START SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 10/2022] 

    Result: 

    See step  12

  12. CHECK HARNESS AND CONNECTOR (COMBINATION METER ASSEMBLY - NO. 33 JUNCTION CONNECTOR) 
    1. Disconnect the cable from the negative (-) auxiliary battery terminal.
    2. Disconnect the H96 No. 33 junction connector.
    3. Connect the H21 combination meter assembly connector.
    4. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      H96-9 - H96-20 Cable disconnected from negative (-) auxiliary battery terminal 108 to 132 Ω

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    See step  16

    Result: 

    NG 

    See step  13

  13. CHECK HARNESS AND CONNECTOR (COMBINATION METER ASSEMBLY - NO. 33 JUNCTION CONNECTOR) 
    1. Disconnect the cable from the negative (-) auxiliary battery terminal.
    2. Disconnect the H21 combination meter assembly connector.
    3. Connect the H96 No. 33 junction connector.
    4. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      H21-36 (TX+) - H21-37 (TX-) Cable disconnected from negative (-) auxiliary battery terminal 108 to 132 Ω

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE COMBINATION METER ASSEMBLY. Refer to  REMOVAL [12/2019 - ] 

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

  14. CHECK HARNESS AND CONNECTOR (HEADUP DISPLAY (METER MIRROR SUB-ASSEMBLY) POWER SOURCE) 
    1. Disconnect the H31 headup display (meter mirror sub-assembly) connector.
    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      H31-4 (ES) - Body ground Always Below 1 Ω
    3. Measure the voltage according to the value(s) in the table below.

      Standard Voltage

      Tester Connection Condition Specified Condition
      H31-2 (B) - Body ground*1 Ignition switch off 11 to 14 V
      H31-2 (B) - Body ground*2 Always 11 to 14 V
      H31-1 (IG) - Body ground Ignition switch ON 11 to 14 V*3
      10.5 to 16 V*4
      1. *1: for HV Model
      2. *2: for Gasoline Model
      3. *3: w/o Stop and Start System
      4. *4: w/ Stop and Start System

      Result

      Result Proceed to
      OK A
      NG (w/o Stop and Start System) B
      NG (w/ Stop and Start System) C

    Result: 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

    Result: 

    GO TO STOP AND START SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 10/2022] 

    Result: 

    See step  15

  15. CHECK HARNESS AND CONNECTOR (HEADUP DISPLAY (METER MIRROR SUB-ASSEMBLY) - NO. 33 JUNCTION CONNECTOR) 
    1. Disconnect the cable from the negative (-) auxiliary battery terminal.
    2. Disconnect the H96 No. 33 junction connector.
    3. Connect the H31 headup display (meter mirror sub-assembly) connector.
    4. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      H96-10 - H96-21 Cable disconnected from negative (-) auxiliary battery terminal 200 Ω or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    See step  18

    Result: 

    OK 

    See step  16

  16. CHECK HARNESS AND CONNECTOR (RADIO RECEIVER ASSEMBLY - NO. 33 JUNCTION CONNECTOR) 
    1. Disconnect the cable from the negative (-) auxiliary battery terminal.
    2. Disconnect the H96 No. 33 junction connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      H96-11 - H96-22 Cable disconnected from negative (-) auxiliary battery terminal 108 to 132 Ω

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE NO. 33 JUNCTION CONNECTOR 

    Result: 

    NG 

    See step  17

  17. CHECK HARNESS AND CONNECTOR (RADIO RECEIVER ASSEMBLY - NO. 33 JUNCTION CONNECTOR) 
    1. Disconnect the cable from the negative (-) auxiliary battery terminal.
    2. Disconnect the H5 radio receiver assembly connector.
    3. Connect the H96 No. 33 junction connector.
    4. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      H5-5 (CNH1) - H5-6 (CNL1) Cable disconnected from negative (-) auxiliary battery terminal 108 to 132 Ω

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE RADIO RECEIVER ASSEMBLY. Refer to  REMOVAL [12/2019 - 10/2022] 

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

  18. CHECK HARNESS AND CONNECTOR (HEADUP DISPLAY (METER MIRROR SUB-ASSEMBLY) - NO. 33 JUNCTION CONNECTOR) 
    1. Disconnect the cable from the negative (-) auxiliary battery terminal.
    2. Disconnect the H31 headup display (meter mirror sub-assembly) connector.
    3. Connect the H96 No. 33 junction connector.
    4. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      H31-14 (TX+) - H31-15 (TX-) Cable disconnected from negative (-) auxiliary battery terminal 54 to 69 Ω

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE HEADUP DISPLAY (METER MIRROR SUB-ASSEMBLY). Refer to  REMOVAL [12/2019 - 10/2022] 

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR