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Home >> Toyota >> 2021 >> Highlander LE, 4WD >> Repair and Diagnosis >> Suspension >> Front Suspension >> Suspension System (Front) - Service Information >> Front Shock Absorber >> Removal [10/2022 - 11/2023] >> Procedure

Removal [10/2022 - 11/2023]: Procedure

  1. REMOVE FRONT WHEEL 

    Refer to PROCEDURE - Step 1

  2. REMOVE WINDSHIELD WIPER MOTOR AND LINK ASSEMBLY 

    Refer to REMOVAL [12/2019 - ]

  3. REMOVE FENDER SPLASH SHIELD SUB-ASSEMBLY REAR LH 
    1. Remove the clip and fender splash shield sub-assembly rear LH from the vehicle.
      GTY943407Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  4. REMOVE FENDER SPLASH SHIELD SUB-ASSEMBLY REAR RH 

    HINT: 

    Perform the same procedure as for the LH side.

  5. REMOVE FRONT FENDER SPLASH SHIELD SEAL FRONT LH 
    1. Disengage the claw and remove the front fender splash shield seal front LH from the vehicle.
      GTY916313Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  6. REMOVE FRONT FENDER SPLASH SHIELD SEAL FRONT RH 

    HINT: 

    Perform the same procedure as for the LH side.

  7. REMOVE FRONT UPPER SUSPENSION TO COWL BRACE SUB-ASSEMBLY LH 
    1. Remove the 2 nuts and front upper suspension to cowl brace sub-assembly LH from the cowl ventilator panel sub-assembly.
      GTY916310Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  8. REMOVE FRONT UPPER SUSPENSION TO COWL BRACE SUB-ASSEMBLY RH 

    HINT: 

    Perform the same procedure as for the LH side.

  9. REMOVE COWL VENTILATOR PANEL SUB-ASSEMBLY 
    1. Disconnect the connector.
      GTY916290Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Disengage the 2 clamps and separate the wire harness from the cowl ventilator panel sub-assembly.
    3. Disengage the 2 clamps and separate the wire harness from the cowl ventilator panel sub-assembly.
      GTY916311Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    4. Remove the 4 bolts, 6 nuts and cowl ventilator panel sub-assembly.
      GTY944705Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  10. LOOSEN FRONT SUPPORT TO FRONT SHOCK ABSORBER NUT 
    1. Temporarily install the 2 nuts to the front shock absorber assembly.
      GTY916288Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Loosen the front support to front shock absorber nut.
      GTY904740Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      WARNING:
      • Only loosen the front support to front shock absorber nut if the front shock absorber with coil spring needs to be disassembled.
      • Only loosen the front support to front shock absorber nut, do not remove it.
      • If the front support to front shock absorber nut is removed, components of the front shock absorber with coil spring may fly off due to spring force.
      GTY747247Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  11. SEPARATE FRONT STABILIZER LINK ASSEMBLY 
    1. Remove the nut and separate the front stabilizer link assembly from the front shock absorber assembly.
      GTY940853Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      NOTE:

      Do not damage the boot of the ball joint.

      HINT: 

      If the ball joint turns together with the nut, use a 6 mm hexagon socket wrench to hold the stud bolt.

  12. SEPARATE FRONT SPEED SENSOR 
    1. Remove the bolt, disengage the clamp and separate the front speed sensor and front flexible hose from the front shock absorber assembly.
      GTY904743Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      NOTE:

      Be sure to separate the front speed sensor and front flexible hose from the front shock absorber assembly completely.

  13. REMOVE FRONT SHOCK ABSORBER WITH COIL SPRING 
    1. Support the front lower No. 1 suspension arm sub-assembly using a jack and wooden block.
      GTY854638Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Wooden Block
      *b Jack
      Front of the Vehicle
      Wooden Block Placement Location
      NOTE:

      Keep the front lower No. 1 suspension arm sub-assembly supported until installation of the front shock absorber with coil spring is complete.

    2. Remove the 2 bolts and 2 nuts, and separate the front shock absorber with coil spring (lower side) from the steering knuckle.
      NOTE:
      • When removing the nuts, keep the bolts from rotating.
      • Use wire or an equivalent tool to hang the separated steering knuckle.
      GTY904738Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    3. Remove the 3 nuts and front shock absorber with coil spring.
      GTY904739Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  14. REMOVE FRONT SUPPORT TO FRONT SHOCK ABSORBER NUT 
    1. Fold back the front No. 1 shock absorber dust cover.
      NOTE:

      Check that the front No. 1 shock absorber dust cover is not excessively deformed or crushed.

      GTY974868Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Using a piece of cloth, etc., clean the shock rod and remove any foreign matter and oil.
      NOTE:

      Thoroughly clean the shock rod to prevent damage to the shock rod due to contact of foreign matter.

      GTY974825Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Cloth, etc.
      *b Shock Rod
    3. Attach SST (09727-58100) to SST (09727-58130).
      • SST: 09727-58100 
      • SST: 09727-58130 
      GTY958169Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *1 SST (09727-58100)
      *2 SST (09727-58130)
      NOTE:

      Check that there are no cracks or damage in SST (09727-58130) that could prevent it from securing the shock rod of the front shock absorber assembly.

      If there are, replace SST (09727-58130) with a new one.

    4. Clean the surface of SST (09727-58130) to which the front shock absorber assembly is installed and remove any foreign matter and oil.
      GTY958207Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Installation Surface
      NOTE:

      Thoroughly clean the installation surface to prevent damage to the shock rod due to contact of foreign matter.

    5. Using a long ball hexagon 5, install SST (09727-58100) and SST (09727-58130) to the shock rod.
      GTY975524Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      NOTE:

      When installing SST (09727-58100) and SST (09727-58130), do not fold back the front No. 1 shock absorber dust cover in an improper direction and deform it.

      HINT: 

      • Install SST (09727-58100) and SST (09727-58130) to the base of the shock rod and check that SST (09727-58100) and SST (09727-58130) are securing the shock rod.
      • The front shock absorber assembly has a built-in rebound spring and is constructed to constantly contract the shock rod.

        For this reason, it is difficult to sufficiently contract the coil spring to a level that frees the front suspension support sub-assembly using only the coil spring compressor (09727-30022), making it necessary for SST (09727-58100), SST (09727-58130) and a long ball hexagon 5 to be used to ensure a shock rod free length in which work can be performed with a small amount of compression.

    6. Secure SST in a vise.
      • SST: 09727-00051 
      • SST: 09727-30022 
        1. 09727-00010
        2. 09727-00031
      GTY488737Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    7. Attach the hooks of each SST arm across the diameter of the coil spring.
      WARNING:
      • Make sure that the hooks are securely attached to the coil spring.
        GTY600271Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      • If a hook disengages from the coil spring, the coil spring may fly out, resulting in injury.
      • Make sure that the hooks of the upper and lower SST arms are attached to the coil spring so that the distance between the hooks is as large as possible.
        GTY906599Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      • If a hook disengages from the coil spring, the coil spring may fly out, resulting in injury.
      • Make sure that the arms of SST are parallel and the number of coils between the arms is the same on each side.
        GTY606366Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      • If a hook disengages from the coil spring, the coil spring may fly out, resulting in injury.
    8. Install the stopper pins to the hooks of SST.
      WARNING:
      • Make sure that the stopper pins are installed securely.
      • If a hook disengages from the coil spring, the coil spring may fly out, resulting in injury.
      GTY551008Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    9. Install SST and 2 vehicle nuts to the upper support as shown in the illustration.
      • SST: 09727-30022 
        1. 09727-00090
        2. 09727-00100
      GTY861800Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Vehicle Nut
    10. Using SST, compress the coil spring.
      WARNING:
      • If the coil spring starts to bow out while using SST, stop immediately and reattach SST correctly.
        GTY906598Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      • If a hook disengages from the coil spring, the coil spring may fly out, resulting in injury.
      • Do not compress the coil spring to the point where the coils touch each other.
        GTY906580Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      • If a hook disengages from the coil spring, the coil spring may fly out, resulting in injury.
      • Do not use an impact wrench.
        GTY906581Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      • If an impact wrench is used, the threads of SST may be damaged, or sudden compression of the coil spring may cause a hook to disengage and the coil spring to fly out, resulting in injury.
      • If a stopper pin touches the coil spring while using SST, remove the stopper pin and continue with the procedure.
        GTY884270Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      • If a stopper pin is removed, install a coil spring stopper belt as shown in the illustration.
      • If a hook disengages from the coil spring, the coil spring may fly out, resulting in injury.
      • SST: 09727-00110 
    11. Check that the coil spring has become detached, and then remove the front support to front shock absorber nut.
      WARNING:
      • Do not remove the front support to front shock absorber nut while the coil spring is under tension.
      • If the front support to front shock absorber nut is removed with the coil spring under tension, components of the front shock absorber with coil spring may fly off, resulting in injury.
      GTY906579Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  15. REMOVE FRONT SUSPENSION SUPPORT SUB-ASSEMBLY 
    1. Remove the front suspension support sub-assembly from the front shock absorber assembly.
  16. REMOVE STRUT MOUNTING BEARING WITH DUST COVER 
    1. Remove the strut mounting bearing with dust cover from the front shock absorber assembly.
  17. REMOVE FRONT UPPER COIL SPRING INSULATOR 
    1. Remove the front upper coil spring insulator from the strut mounting bearing.
      GTY887030Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      Remove in this direction
  18. REMOVE STRUT MOUNTING BEARING 
    1. Disengage the top end of the front No. 1 shock absorber dust cover to remove the strut mounting bearing from the front No. 1 shock absorber dust cover.
      GTY906577Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  19. REMOVE FRONT COIL SPRING 
    1. Remove the front coil spring and SST.
      NOTE:

      Do not use an impact wrench. It will damage SST.

  20. REMOVE FRONT SPRING BUMPER 
    1. Remove the front spring bumper from the front shock absorber assembly.
  21. REMOVE FRONT LOWER COIL SPRING INSULATOR 
    1. Remove the front lower coil spring insulator from the front shock absorber assembly.
  22. REMOVE FRONT SHOCK ABSORBER ASSEMBLY 
    1. Using SST (09727-58010), remove SST (09727-58100) and SST (09727-58130) from the front shock absorber assembly.
      • SST: 09727-58010 
        1. 09727-58030
      GTY975451Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *1 Front Shock Absorber Assembly *2 Shock Absorber Outer Shell
      *a Turn *b Hold
      *c Fixing Nut *d Bolt
      NOTE:

      Apply molybdenum grease to the bolt (area with diagonal lines) of SST (09727-58010).

      GTY958308Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      Application Area
      1. Install SST (09727-58030) to the end of the shock rod of the front shock absorber assembly.[#1]
      2. Install SST (09727-58010) to the front shock absorber assembly.[#2]
        NOTE:

        Take due care when installing SST (09727-58010) to ensure the shock rod is not damaged.

      3. Secure the SST (09727-58010) bolt and SST (09727-58030) with the fixing nut.[#3]
      4. After securing the SST (09727-58010) bolt, rotate the nut clockwise.[#4]
        NOTE:

        Extend the shock rod until SST (09727-58100) and SST (09727-58130) separate from the shock absorber outer shell.

      5. Using a long ball hexagon 5, remove SST (09727-58100) and SST (09727-58130).[#5]
        NOTE:

        If SST (09727-58100) and SST (09727-58130) are removed without using SST (09727-58010), the action of the rebound spring will cause the shock rod to contract suddenly. Therefore, remove SST (09727-58100) and SST (09727-58130) after securing the shock rod with SST (09727-58010).

      6. Using a piece of cloth, etc., clean the shock rod of the front shock absorber assembly and remove any foreign matter and oil.
        NOTE:

        If the shock rod is expanded/contracted while foreign matter or oil are still present, it may damage the front shock absorber assembly or cause oil leaks.

      7. After securing the SST (09727-58010) bolt, rotate the nut counterclockwise.
      8. Check that the shock rod and SST (09727-58030) have become free before releasing the fixing nut and removing SST (09727-58010) from the end of the shock rod.
        NOTE:

        Take due care when removing SST (09727-58010) to ensure the shock rod is not damaged.

      9. Remove SST (09727-58030) from the end of the shock rod.
      10. Using a piece of cloth, etc., clean the end of the shock rod threads and remove any foreign matter and oil.