How To Proceed With Troubleshooting [11/2023 - ]: Procedure
- VEHICLE BROUGHT TO WORKSHOP
Result
Proceed to NEXT Result:
NEXT
See step 2
- CUSTOMER PROBLEM ANALYSIS
Result
Proceed to NEXT Result:
NEXT
See step 3
- INSPECT AUXILIARY BATTERY VOLTAGE
- Measure the auxiliary battery voltage with the ignition switch off.
Standard Voltage
11 to 14 V
If the voltage is below 11 V, replace or recharge the auxiliary battery before proceeding to the next step.
Result
Proceed to NEXT
Result:
NEXT
See step 4
- Measure the auxiliary battery voltage with the ignition switch off.
- CHECK CAN COMMUNICATION SYSTEM*
- Use the GTS to check if the CAN communication system is functioning normally.
- For HV Model:
Refer to DIAGNOSIS SYSTEM [11/2023 - ]
- For Gasoline Model:
Refer to DIAGNOSIS SYSTEM [11/2023 - ]
Result
Result Proceed to CAN communication system DTCs are not output A CAN communication system DTCs are output (for HV Model) B CAN communication system DTCs are output (for Gasoline Model) C - For HV Model:
Result:
B
GO TO CAN COMMUNICATION SYSTEM. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2023 - ]
Result:
C
GO TO CAN COMMUNICATION SYSTEM. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2023 - ]
Result:
A
See step 5
- Use the GTS to check if the CAN communication system is functioning normally.
- CHECK BLIND SPOT MONITOR SYSTEM*
- Use the GTS to check if the blind spot monitor system is functioning normally.
Refer to DTC CHECK / CLEAR [11/2023 - ]
Result
Result Proceed to DTCs are not output A DTCs are output B
Result:
B
GO TO BLIND SPOT MONITOR SENSOR. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2023 - ]
Result:
A
See step 6
- Use the GTS to check if the blind spot monitor system is functioning normally.
- PROBLEM SYMPTOM CONFIRMATION
Result
Proceed to NEXT Result:
NEXT
See step 7
- CHECK DTC*
- Check for DTCs.
Body Electrical > Clearance Warning > Trouble Codes
Result
Result Proceed to DTCs are output A DTCs are not output B
Result:
B
See step 9
Result:
A
See step 8
- Check for DTCs.
- DIAGNOSTIC TROUBLE CODE CHART (PARKING SUPPORT BRAKE SYSTEM)
- Refer to Diagnostic Trouble Code Chart.
Refer to DIAGNOSTIC TROUBLE CODE CHART [11/2023 - ]
Result
Proceed to NEXT
Result:
NEXT
See step 13
- Refer to Diagnostic Trouble Code Chart.
- CHECK FOR VEHICLE CONTROL HISTORY (RoB)*
HINT:
Refer to Vehicle Control History (RoB).
Refer to VEHICLE CONTROL HISTORY (RoB) [11/2023 - ]
- Check for vehicle control history (RoB) and note any codes that are output.
Body Electrical > Clearance Warning > Utility
Tester Display Vehicle Control History (RoB) Result
Result Proceed to No vehicle control history (RoB) is output (Problem symptom does not occur) A No vehicle control history (RoB) is output (Problem symptom occurs) B X20C0 or X20C1 is output C Any vehicle control history (RoB) other than X20C0 and X20C1 is output D
Result:
B
See step 11
Result:
C
GO TO CALIBRATION. Refer to CALIBRATION [11/2023 - ]
Result:
D
GO TO VEHICLE CONTROL HISTORY (RoB). Refer to VEHICLE CONTROL HISTORY (RoB) [11/2023 - ]
Result:
A
See step 10
- Check for vehicle control history (RoB) and note any codes that are output.
- SYMPTOM SIMULATION
- Refer to Symptom Simulation.
Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - ]
Result
Proceed to NEXT
Result:
NEXT
See step 11
- Refer to Symptom Simulation.
- PROBLEM SYMPTOMS TABLE
- Refer to Problem Symptoms Table.
Refer to PROBLEM SYMPTOMS TABLE [11/2023 - ]
Result
Result Proceed to Fault is not listed in Problem Symptoms Table A Fault is listed in Problem Symptoms Table B
Result:
B
See step 13
Result:
A
See step 12
- Refer to Problem Symptoms Table.
- OVERALL ANALYSIS AND TROUBLESHOOTING
- Operation Check
Refer to OPERATION CHECK [11/2023 - ]
- Terminals of ECU
Refer to TERMINALS OF ECU [11/2023 - ]
- Data List / Active Test
Refer to DATA LIST / ACTIVE TEST [11/2023 - ]
Result
Proceed to NEXT
Result:
NEXT
See step 13
- Operation Check
- CIRCUIT INSPECTION
Result
Proceed to NEXT Result:
NEXT
See step 14
- IDENTIFICATION OF PROBLEM
Result
Proceed to NEXT Result:
NEXT
See step 15
- REPAIR OR REPLACE
Result
Proceed to NEXT Result:
NEXT
See step 16
- CONFIRMATION TEST
Result
Proceed to NEXT Result:
NEXT
END