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How To Proceed With Troubleshooting [11/2023 - ]: Procedure

  1. VEHICLE BROUGHT TO WORKSHOP 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  2

  2. CUSTOMER PROBLEM ANALYSIS 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  3

  3. INSPECT AUXILIARY BATTERY VOLTAGE 
    1. Measure the auxiliary battery voltage with the ignition switch off.

      Standard Voltage

      11 to 14 V

      If the voltage is below 11 V, replace or recharge the auxiliary battery before proceeding to the next step.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  4

  4. CHECK CAN COMMUNICATION SYSTEM* 
    1. Use the GTS to check if the CAN communication system is functioning normally.
      1. For HV Model:

        Refer to DIAGNOSIS SYSTEM [11/2023 - ]

      2. For Gasoline Model:

        Refer to DIAGNOSIS SYSTEM [11/2023 - ]

      Result

      Result Proceed to
      CAN communication system DTCs are not output A
      CAN communication system DTCs are output (for HV Model) B
      CAN communication system DTCs are output (for Gasoline Model) C

    Result: 

    GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [11/2023 - ] 

    Result: 

    GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [11/2023 - ] 

    Result: 

    See step  5

  5. CHECK BLIND SPOT MONITOR SYSTEM* 
    1. Use the GTS to check if the blind spot monitor system is functioning normally.

      Refer to DTC CHECK / CLEAR [11/2023 - ]

      Result

      Result Proceed to
      DTCs are not output A
      DTCs are output B

    Result: 

    GO TO BLIND SPOT MONITOR SENSOR. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [11/2023 - ] 

    Result: 

    See step  6

  6. PROBLEM SYMPTOM CONFIRMATION 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  7

  7. CHECK DTC* 
    1. Check for DTCs.

      Body Electrical > Clearance Warning > Trouble Codes 

      Result

      Result Proceed to
      DTCs are output A
      DTCs are not output B

    Result: 

    See step  9

    Result: 

    See step  8

  8. DIAGNOSTIC TROUBLE CODE CHART (PARKING SUPPORT BRAKE SYSTEM) 
    1. Refer to Diagnostic Trouble Code Chart.

      Refer to DIAGNOSTIC TROUBLE CODE CHART [11/2023 - ]

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  13

  9. CHECK FOR VEHICLE CONTROL HISTORY (RoB)* 

    HINT: 

    Refer to Vehicle Control History (RoB).

    Refer to VEHICLE CONTROL HISTORY (RoB) [11/2023 - ]

    1. Check for vehicle control history (RoB) and note any codes that are output.

      Body Electrical > Clearance Warning > Utility 

      Tester Display
      Vehicle Control History (RoB)

      Result

      Result Proceed to
      No vehicle control history (RoB) is output (Problem symptom does not occur) A
      No vehicle control history (RoB) is output (Problem symptom occurs) B
      X20C0 or X20C1 is output C
      Any vehicle control history (RoB) other than X20C0 and X20C1 is output D

    Result: 

    See step  11

    Result: 

    GO TO CALIBRATION. Refer to  CALIBRATION [11/2023 - ]  

    Result: 

    GO TO VEHICLE CONTROL HISTORY (RoB). Refer to  VEHICLE CONTROL HISTORY (RoB) [11/2023 - ] 

    Result: 

    See step  10

  10. SYMPTOM SIMULATION 
    1. Refer to Symptom Simulation.

      Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - ]

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  11

  11. PROBLEM SYMPTOMS TABLE 
    1. Refer to Problem Symptoms Table.

      Refer to PROBLEM SYMPTOMS TABLE [11/2023 - ] 

      Result

      Result Proceed to
      Fault is not listed in Problem Symptoms Table A
      Fault is listed in Problem Symptoms Table B

    Result: 

    See step  13

    Result: 

    See step  12

  12. OVERALL ANALYSIS AND TROUBLESHOOTING 
    1. Operation Check

      Refer to OPERATION CHECK [11/2023 - ] 

    2. Terminals of ECU

      Refer to TERMINALS OF ECU [11/2023 - ] 

    3. Data List / Active Test

      Refer to DATA LIST / ACTIVE TEST [11/2023 - ] 

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  13

  13. CIRCUIT INSPECTION 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  14

  14. IDENTIFICATION OF PROBLEM 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  15

  15. REPAIR OR REPLACE 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  16

  16. CONFIRMATION TEST 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    END