Problem Symptoms Table [10/2022 - 11/2023]
HINT:
- Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
- Inspect the fuses and relays related to this system before inspecting the suspected areas below.
| Symptom | Suspected Area | Link |
|---|---|---|
| Even when the wireless charging system is turned on, the indicator light (green) does not illuminate | Wireless charger power source circuit | Refer to Wireless Charger Power Source Circuit [10/2022 - 11/2023] |
| Mobile wireless charger cradle assembly | Refer to REMOVAL [10/2022 - ] | |
| When the wireless charging system is turned on, the indicator (green) illuminates, but the indicator (amber) does not illuminate when a rechargeable device is placed on the charging area (wireless charging does not start) | Operate the ignition switch and confirm that the power source mode is ON or ACC | - |
| Check that the device being used is a Qi-compatible rechargeable device | - | |
| Remove any cases and accessories | - | |
| Check that there is no gap of 2 mm (0.079 in.) or more between the charging area and rechargeable device | - | |
| Check that there are no foreign objects with a thickness of 2 mm (0.079 in.) or more between the charging area and rechargeable device | - | |
| Check that the rechargeable device is not fully charged | - | |
| Check that the rechargeable device is centered on the charging area | - | |
| Check that the rechargeable device is placed on the charging area with its charging surface facing down | - | |
| Check that the vehicle is not in an environment where it may be affected by strong radio waves or electrical noise | - | |
| Check if more than 1 rechargeable device is placed on the charging area | - | |
| Check that a charging cable is not connected to the rechargeable device | - | |
| Check that temperature of the rechargeable device is not excessively high or low | - | |
| Check if wireless charging of the rechargeable device is possible using another Qi-compatible wireless charging system | - | |
| Check if wireless charging is possible using another Qi-compatible rechargeable device | - | |
| Status signal circuit | Refer to Status Signal Circuit [10/2022 - 11/2023] | |
| Mobile wireless charger cradle assembly | Refer to REMOVAL [10/2022 - ] | |
| When the wireless charging system is turned on, the indicator (green) illuminates and when a rechargeable device is placed on the charging area, the indicator (amber) illuminates, but the indicator (green) illuminates again before wireless charging is completed (wireless charging does not complete) | Check if the rechargeable device has not been moved out of the charging area | - |
| Check that temperature of the rechargeable device is not excessively high or low | - | |
| Check that the vehicle is not in an environment where it may be affected by strong radio waves or electrical noise | - | |
| Check that the AM radio is not currently auto tuning | - | |
| Check if the electrical key transmitter sub-assembly is not being detected | - | |
| Status signal circuit | Refer to Status Signal Circuit [10/2022 - 11/2023] | |
| Mobile wireless charger cradle assembly | Refer to REMOVAL [10/2022 - ] | |
| The indicator light (amber) blinks (pattern 1)* | Status signal circuit | Refer to Status Signal Circuit [10/2022 - 11/2023] |
| Mobile wireless charger cradle assembly | Refer to REMOVAL [10/2022 - ] | |
| The indicator light (amber) blinks (pattern 2)* | Check that the device being used is a Qi-compatible rechargeable device | - |
| Remove any cases and accessories | - | |
| Check that there is no gap of 2 mm (0.079 in.) or more between the charging area and rechargeable device | - | |
| Check that there are no foreign objects with a thickness of 2 mm (0.079 in.) or more between the charging area and rechargeable device | - | |
| Check that the rechargeable device is centered on the charging area | - | |
| Check that the rechargeable device is in the same position as when charging was started | - | |
| Mobile wireless charger cradle assembly | Refer to REMOVAL [10/2022 - ] | |
| The indicator light (amber) blinks (pattern 3)* | Check that temperature of the mobile wireless charger cradle assembly is not excessively high | - |
| Mobile wireless charger cradle assembly | Refer to REMOVAL [10/2022 - ] |
- *: For details about the indicator blinking patterns, refer to System Description.