My Setting cannot be Recalled [11/2023 - ]: Procedure

1. Check the problem symptoms.

   Result

   Result	Proceed to
   All customize settings are not recalled	A
   Some customize settings are not recalled	B
   Only multimedia settings are not recalled	C

Result: 

B 

See step  8

Result: 

C 

GO TO AUDIO AND VISUAL SYSTEM (PROBLEM SYMPTOMS TABLE) 

Refer to PROBLEM SYMPTOMS TABLE [10/2022 - 11/2024] , or refer to PROBLEM SYMPTOMS TABLE [11/2024 - ]

Result: 

A 

See step  2

1. Select the setting by referring to the table below.

   My Settings 

   Tester Display	Description	Default	Setting	ECU
   My Settings Function	Setting of my settings function.	Enable	$00:Disable, $01:Enable	Main body ECU (multiplex network body ECU)

   Common Setting 

   Tester Display	Description	Default	Setting	ECU
   Driver Recognition Auto Switch Function	Sets the function that switches driver information when the door is opened/closed	Enable	$00:Disable, $01:Enable	Main body ECU (multiplex network body ECU)
   Automatically Switch Function (Key)	Sets the function that uses key authentication to switch driver information	Enable	$00:Disable, $01:Enable	Main body ECU (multiplex network body ECU)
   Entry Unlock Correction Function	Sets the function that uses entry door unlock control for personal identification	Enable	$00:Disable, $01:Enable	Main body ECU (multiplex network body ECU)
   Wireless Unlock Correction Function	Sets the function that uses wireless door unlock control for personal identification	Enable	$00:Disable, $01:Enable	Main body ECU (multiplex network body ECU)
   Inside Key Correction Function	Sets the function that uses interior certification for personal identification	Enable	$00:Disable, $01:Enable	Main body ECU (multiplex network body ECU)

   Result

   Result	Proceed to
   "Enable" is set	A
   "Disable" is set	B

Result: 

B 

PERFORM CUSTOMIZE FUNCTION 

Refer to CUSTOMIZE PARAMETERS [11/2023 - ] 

Result: 

A 

See step  3

1. Check the problem symptoms.

   Result

   Result	Proceed to
   My Settings are not recalled when using an electrical key transmitter sub-assembly.	A
   My Settings are not recalled when using a Bluetooth device.	B

Result: 

B 

See step  7

Result: 

A 

See step  4

1. Check the wireless door lock control system.

   Refer to OPERATION CHECK [11/2023 - ]

   OK

   Wireless door lock control system is normal

   Result

   Proceed to
   OK
   NG

Result: 

NG 

GO TO WIRELESS DOOR LOCK CONTROL SYSTEM 

Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2023 - ]

Result: 

OK 

See step  5

1. Check the smart key system (for entry function).

   Refer to OPERATION CHECK [11/2023 - ]

   OK

   Smart key system (for Entry Function) is normal

   Result

   Proceed to
   OK
   NG

Result: 

NG 

GO TO SMART KEY SYSTEM (for Entry Function) 

Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2023 - ]

Result: 

OK 

See step  6

1. Check the smart key system (for Start Function).

   For HV Model: Refer to OPERATION CHECK [11/2023 - ]

   For Gasoline Model: Refer to OPERATION CHECK [11/2023 - ]

   OK

   Smart key system (for Start Function) is normal

   Result

   Proceed to
   OK
   NG

Result: 

OK 

REPLACE MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU) 

Refer to REMOVAL [11/2023 - ]

Result: 

NG 

GO TO SMART KEY SYSTEM (for Start Function) 

For HV Model: Refer to OPERATION CHECK [11/2023 - ]

For Gasoline Model: Refer to OPERATION CHECK [11/2023 - ]

1. Using an electrical key transmitter sub-assembly as an assigned setting device, check if My Settings are recalled.

   OK

   My Settings are recalled

   Result

   Proceed to
   OK
   NG

Result: 

OK 

GO TO AUDIO AND VISUAL SYSTEM (PROBLEM SYMPTOMS TABLE) 

Refer to PROBLEM SYMPTOMS TABLE [10/2022 - 11/2024] , or refer to PROBLEM SYMPTOMS TABLE [11/2024 - ]

Result: 

NG 

See step  4

1. Set the settings of customize setting items that are not recalled to the My Settings system again.
2. Perform user identification again and check if the customize setting items are recalled.

   OK

   My Settings are recalled

   Result

   Proceed to
   OK
   NG

Result: 

OK 

END 

HINT: 

• The following cause is suspected.
  • An ECU that controlled the Customize Setting items that were not recalled was replaced, and the settings were cleared.
• Use simulation method to check

  Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - ]

Result: 

NG 

GO TO OTHER SYSTEMS