How To Proceed With Troubleshooting [11/2023 - ]: Procedure

Result

Result: 

NEXT 

See step  2

1. Interview the customer to confirm the problem.

   Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - ]

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  3

1. For HV Model:
   1. Measure the auxiliary battery voltage with the ignition switch off.

      Standard voltage

      11 to 14 V

      HINT: 

      If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

2. For Gasoline Model:
   1. Measure the auxiliary battery voltage.

      Standard voltage

      11 to 14 V

      HINT: 

      If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

3. Check the fuses and relays.
4. Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  4

1. Using the GTS, check for CAN communication system DTCs.

   For HV Model: Refer to DIAGNOSIS SYSTEM [11/2023 - ]

   For Gasoline Model: Refer to DIAGNOSIS SYSTEM [11/2023 - ]

   Result

   Result	Proceed to
   CAN DTCs are not output	A
   CAN DTCs are output	B

Result: 

B 

GO TO CAN COMMUNICATION SYSTEM 

For HV Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2023 - ]

For Gasoline Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2023 - ]

Result: 

A 

See step  5

1. Clear for DTCs.

   Body Electrical > Digital Rear-View Mirror > Clear DTCs 

2. Check for DTCs.

   Body Electrical > Digital Rear-View Mirror > Trouble Codes 

   Result

   Result	Proceed to
   DTCs are not output	A
   Garage Door Opener system DTCs are output	B

Result: 

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [11/2023 - ]  

Result: 

A 

See step  6

1. Terminals of ECU

   Refer to TERMINALS OF ECU [11/2023 - ] 

2. On-Vehicle Inspection

   Refer to ON-VEHICLE INSPECTION [11/2023 - ]

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  7

Result

Result: 

NEXT 

See step  8

Result

Result: 

NEXT 

END