DSD Information System
Home >> Toyota >> 2021 >> Highlander LE, 4WD >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> TOYOTA Multi Operation Touch System - Diagnostics - Introduction >> TOYOTA Multi Operation Touch System >> Problem Symptoms Table [12/2019 - 10/2022] >> Problem Symptoms Table [12/2019 - 10/2022]

Problem Symptoms Table [12/2019 - 10/2022]

NOTE:
  • When replacing the integration control sub-assembly, always replace it with a new one. If a integration control sub-assembly which was installed to another vehicle is used, the following may occur:
    • A communication malfunction DTC may be stored.
    • The integration control sub-assembly may not operate normally.

HINT: 

DISPLAY FUNCTION

Symptom Suspected Area Link
No image is displayed Proceed to "Power Source Circuit" Refer to Power Source Circuit [12/2019 - 10/2022]
Integration control sub-assembly Refer to REMOVAL [12/2019 - 10/2022]
Touch operation does not work or reaction is poor Confirm that there is no foreign matter on the screen. -
Check the touch panel reaction time on the customize settings screen Refer to CUSTOMIZE PARAMETERS [12/2019 - 10/2022] 
Proceed to "Check Touch Switch" in Operation Check (for Navigation System) Refer to OPERATION CHECK [12/2019 - 10/2022]
Proceed to "Check Touch Switch" in Operation Check (for Toyota Multi Operation Touch System) Refer to OPERATION CHECK [12/2019 - 10/2022] 
Integration control sub-assembly Refer to REMOVAL [12/2019 - 10/2022]
Multimedia operation screen does not display Navigation System Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 10/2022]
Even when the lights are turned on, the screen of the multi-display assembly does not dim Lighting System (INT) Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 11/2023]
Proceed to "Illumination Circuit" Refer to Illumination Circuit [12/2019 - 10/2022]
Integration control sub-assembly Refer to REMOVAL [12/2019 - 10/2022]
  1. *1: for Gasoline Model
  2. *2: for HV Model