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Noise Occurs or Sound Skips when Portable Player Plays [12/2019 - 10/2022]: Procedure

  1. CHECK USING ANOTHER "Bluetooth" AUDIO COMPATIBLE VEHICLE OF SAME MODEL 
    1. Check that the same problem does not occur in the sound heard from the speakers of another "Bluetooth" audio compatible vehicle of the same model.

      OK

      The same problem does not occur in the sound heard from the speakers.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    MALFUNCTION IN PORTABLE PLAYER 

    Result: 

    OK 

    See step  2

  2. REMOVE ADDITIONAL DEVICES WHICH USE RADIO WAVES 
    1. Remove additional devices which use radio waves.
    2. Play the portable player and check that the same problem does not occur in the sound heard from the speakers.

      OK

      The same problem does not occur in the sound heard from the speakers.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    END 

    Result: 

    NG 

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [12/2019 - 10/2022]