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Black Screen [12/2019 - 10/2022]: Procedure

  1. CHECK DISPLAY SETTING 
    1. Check that the display is not in screen off mode.

      OK

      The display setting is not in screen off mode.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    CHANGE SCREEN TO SCREEN ON MODE 

    Result: 

    OK 

    See step  2

  2. CHECK IMAGE QUALITY SETTING 
    1. Check that the screen color quality can be set.

      OK

      Setting is possible.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    SET SCREEN COLOR QUALITY TO NORMAL 

    Result: 

    NG 

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [12/2019 - 10/2022]