Mute Signal Circuit between Stereo Component Amplifier and Telematics Transceiver [12/2019 - 10/2022]: Procedure

1. Measure the voltage according to the value(s) in the table below.

   Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

   *a	Component with harness connected (DCM (Telematics Transceiver))

   Standard Voltage

   Tester Connection	Condition	Specified Condition
   H11-14 (MUTE) - Body ground	Ignition switch ACC Audio system playing → Emergency call mode	2 V or higher → Below 1 V

   Result

   Proceed to
   OK
   NG

Result: 

OK 

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [12/2019 - 10/2022] 

Result: 

NG 

See step  2

1. Disconnect the M38 stereo component amplifier assembly connector.
2. Disconnect the H11 DCM (telematics transceiver) connector.
3. Measure the resistance according to the value(s) in the table below.

   Standard Resistance

   Tester Connection	Condition	Specified Condition
   M38-24 (TMUT) - H11-14 (MUTE)	Always	Below 1 Ω
   M38-24 (TMUT) or H11-14 (MUTE) - Body ground	Always	10 kΩ or higher

   Result

   Proceed to
   OK
   NG

Result: 

NG 

REPAIR OR REPLACE HARNESS OR CONNECTOR 

Result: 

OK 

See step  3

1. Disconnect the H11 DCM (telematics transceiver) connector.
2. Measure the voltage according to the value(s) in the table below.

   Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

   *a	Front view of wire harness connector (to DCM (Telematics Transceiver))

   Standard Voltage

   Tester Connection	Condition	Specified Condition
   H11-14 (MUTE) - Body ground	Ignition switch ACC	2 V or higher

   Result

   Proceed to
   OK
   NG

Result: 

OK 

REPLACE DCM (TELEMATICS TRANSCEIVER). Refer to  REMOVAL [12/2019 - 10/2022] 

Result: 

NG 

REPLACE STEREO COMPONENT AMPLIFIER ASSEMBLY. Refer to  REMOVAL [12/2019 - ]