Weather and traffic information cannot be obtained [12/2019 - 10/2022]: Procedure

1. w/ Telematics Transceiver: Check that the current position of the vehicle is within the HD weather and traffic or DCM communication function coverage area.

   w/o Telematics Transceiver: Check that the current position of the vehicle is within the HD weather and traffic coverage area.

   OK

   Vehicle is within coverage area.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

MOVE TO WITHIN COVERAGE AREA 

Result: 

OK 

See step  2

1. Check for symptoms (poor sound quality, sounds cannot be heard, etc.) during conventional FM radio broadcasting.

   Result

   Result	Proceed to
   Symptoms occur	A
   Symptoms do not occur	B

Result: 

A 

GO TO "RADIO BROADCAST CANNOT BE RECEIVED OR POOR RECEPTION" IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [12/2019 - 10/2022] 

Result: 

B 

See step  3

1. Check for symptoms (Unable to connect to call center, etc.) with an ordinary safety connect.

   Result

   Result	Proceed to
   Symptoms occur	A
   Symptoms do not occur	B

Result: 

A 

GO TO "UNABLE TO CONNECT TO CALL CENTER" IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [12/2019 - ] 

Result: 

B 

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY. Refer to  REMOVAL [12/2019 - 10/2022]