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How To Proceed With Troubleshooting [11/2023 - ]: Procedure

  1. VEHICLE BROUGHT TO WORKSHOP 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  2

  2. CUSTOMER PROBLEM ANALYSIS 

    HINT: 

    If there are any scratches or impact marks on the rear bumper, perform the blind spot monitor beam axis confirmation. If any abnormalities are found, perform the blind spot monitor sensor installation condition inspection.

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  3

  3. INSPECT AUXILIARY BATTERY VOLTAGE 
    1. Measure the auxiliary battery voltage with the ignition switch off.

      Standard Voltage

      11 to 14 V

      If the voltage is below 11 V, replace or recharge the auxiliary battery before proceeding to the next step.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  4

  4. CHECK CAN COMMUNICATION SYSTEM* 
    1. Use the GTS to check if the CAN communication system is functioning normally.

      For HV Model: Refer to DIAGNOSIS SYSTEM [11/2023 - ]

      For Gasoline Model: Refer to DIAGNOSIS SYSTEM [11/2023 - ]

      Result

      Result Proceed to
      CAN communication system DTCs are not output A
      CAN communication system DTCs are output B

    Result: 

    GO TO CAN COMMUNICATION SYSTEM 

    For HV Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2023 - ]

    For Gasoline Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2023 - ]

    Result: 

    See step  5

  5. CHECK FOR DTC AND FREEZE FRAME DATA* 
    1. Refer to DTC Check / Clear for the blind spot monitor system.

      Body Electrical > Blind Spot Monitor "B" > Trouble Codes 

      Body Electrical > Blind Spot Monitor "A" > Trouble Codes 

    2. Record or print DTCs and freeze frame data, if necessary.

      Refer to FREEZE FRAME DATA [11/2023 - ] 

      Result

      Result Proceed to
      DTCs are not output A
      DTCs are output B

    Result: 

    GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [11/2023 - ]  

    Result: 

    See step  6

  6. PROBLEM SYMPTOMS TABLE 
    1. Refer to Problem Symptoms Table.

      Refer to PROBLEM SYMPTOMS TABLE [11/2023 - ] 

      Result

      Result Proceed to
      Fault is not listed in Problem Symptoms Table A
      Fault is listed in Problem Symptoms Table B

      HINT: 

      If the symptom does not recur and no DTCs are output, attempt to reproduce the symptoms.

    Result: 

    GO TO PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [11/2023 - ]  

    Result: 

    See step  7

  7. PERFORM TROUBLESHOOTING BASED ON MALFUNCTION SYMPTOM* 
    1. Refer to Terminals of ECU.

      Refer to TERMINALS OF ECU [11/2023 - ] 

    2. Refer to Diagnosis System.

      Refer to DIAGNOSIS SYSTEM [11/2023 - ] 

    3. Refer to Data List / Active Test.

      Refer to DATA LIST / ACTIVE TEST [11/2023 - ] 

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  8

  8. ADJUST, REPAIR OR REPLACE 

    Result

    Result Proceed to
    When adjusting or repairing A
    When replacing B

    Result: 

    See step  10

    Result: 

    See step  9

  9. CLEAR DTC 
    1. Clear the DTCs.

      Body Electrical > Blind Spot Monitor "B" > Clear DTCs 

      Body Electrical > Blind Spot Monitor "A" > Clear DTCs 

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  10

  10. PERFORM BEAM AXIS CONFIRMATION 
    1. Confirm the blind spot monitor beam axis display and perform the blind spot monitor beam axis adjustment.

      Refer to ADJUSTMENT [11/2023 - ]

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  11

  11. PERFORM CONFIRMATION TEST* 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    END