Green Indicator Remains Off [12/2019 - ]: Procedure

1. After the ignition switch is turned to ON and the manual (SOS) switch red indicator has come on for 2 seconds, confirm that the manual (SOS) switch green indicator comes on for 2 seconds.

   OK

   Green indicator comes on.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

See step  6

Result: 

OK 

See step  2

1. Confirm the indicator status 5 seconds after the ignition switch is turned to ON.

   Result

   Result	Proceed to
   Green indicator remains on	A
   Green indicator remains off	B

Result: 

A 

USE SIMULATION METHOD TO CHECK 

Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - ]

Result: 

B 

See step  3

1. Turn the ignition switch off.
2. Connect the GTS to the DLC3.
3. Turn the ignition switch to ON and wait for 10 seconds.
4. Turn the GTS on.
5. Choose "Telematics" from the System Selection Menu, and then click "Utility".
6. Click "VIN Synchronization" on the Utility Selection Menu.

   Refer to DCM ACTIVATION [12/2019 - ]

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  4

1. Confirm the indicator status at 5 seconds after the ignition switch is turned to ON.

   Result

   Result	Proceed to
   Green indicator remains on	A
   Green indicator remains off	B

Result: 

A 

END 

Result: 

B 

See step  5

1. Replace the DCM (telematics transceiver).

   Refer to REMOVAL [12/2019 - 10/2022] , or refer to REMOVAL [10/2022 - 11/2023] , or refer to REMOVAL [11/2023 - ]

   NOTE:

   • The ignition switch must be off.
   • Do not exchange the DCM (telematics transceiver) with one from another vehicle.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

PERFORM DCM ACTIVATION 

Refer to DCM ACTIVATION [12/2019 - ]

1. Turn the ignition switch off.
2. Connect the GTS to the DLC3.
3. Turn the ignition switch to ON and wait for 10 seconds or more.
4. Turn the GTS on.
5. Clear the DTCs.

   Body Electrical > Telematics > Clear DTCs 

6. Check for DTCs and check that no DTCs are output.

   Body Electrical > Telematics > Trouble Codes 

   OK

   No DTCs are output.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

GO TO DIAGNOSTIC TROUBLE CODE CHART 

Refer to DIAGNOSTIC TROUBLE CODE CHART [12/2019 - 10/2022] , or refer to DIAGNOSTIC TROUBLE CODE CHART [10/2022 - 11/2024] , or refer to DIAGNOSTIC TROUBLE CODE CHART [11/2024 - ]

Result: 

OK 

See step  7

1. Replace the DCM (telematics transceiver).

   Refer to REMOVAL [12/2019 - 10/2022] , or refer to REMOVAL [10/2022 - 11/2023] , or refer to REMOVAL [11/2023 - ]

   NOTE:

   • The ignition switch must be off.
   • Do not exchange the DCM (telematics transceiver) with one from another vehicle.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

PERFORM DCM ACTIVATION 

Refer to DCM ACTIVATION [12/2019 - ]