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Home >> Toyota >> 2021 >> Highlander LE, 4WD >> Repair and Diagnosis >> Accessories & Equipment >> Communication Devices >> Can Communication System (Except HV) - Circuit Tests (2 Of 8) >> CAN COMMUNICATION SYSTEM (for Gasoline Model) >> DCM Communication Stop Mode [12/2019 - 11/2023] >> Procedure

DCM Communication Stop Mode [12/2019 - 11/2023]: Procedure

  1. CHECK FOR OPEN IN CAN BUS LINES (DCM (TELEMATICS TRANSCEIVER) BRANCH LINE) 
    1. Disconnect the cable from the negative (-) battery terminal.
    2. Disconnect the H11 DCM (telematics transceiver) connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      H11-25 (CANP) - H11-26 (CANN) Cable disconnected from negative (-) battery terminal 54 to 69 Ω
      GTY880035Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Front view of wire harness connector
      (to DCM (Telematics Transceiver))

      Result

      Result 
      OK
      NG

    Result: 

    NG 

    REPAIR OR REPLACE CAN BRANCH LINES OR CONNECTOR (DCM (TELEMATICS TRANSCEIVER)) 

    Result: 

    OK 

    See step  2

  2. CHECK HARNESS AND CONNECTOR (GROUND CIRCUIT) 
    1. Measure the resistance according to the value(s) in the table below.
      GTY880034Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Front view of wire harness connector
      (to DCM (Telematics Transceiver))

      Standard Resistance

      Tester Connection Condition Specified Condition
      H11-20 (E) - Body ground Cable disconnected from negative (-) battery terminal Below 1 Ω

      Result

      Result 
      OK
      NG

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR (GROUND CIRCUIT) 

    Result: 

    OK 

    See step  3

  3. CHECK VEHICLE TYPE 
    1. Check vehicle type.

      Result

      Result Proceed to
      w/ Stop and Start System A
      w/o Stop and Start System B

    Result: 

    B 

    See step  5

    Result: 

    A 

    See step  4

  4. CHECK HARNESS AND CONNECTOR (POWER SOURCE CIRCUIT) 
    1. Reconnect the cable to the negative (-) battery terminal.
    2. Measure the voltage according to the value(s) in the table below.
      GTY880040Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Front view of wire harness connector
      (to DCM (Telematics Transceiver))

      Standard Voltage

      Tester Connection Condition Specified Condition
      H11-1 (+B) - Body ground Always 11 to 14 V
      H11-19 (IG2) - Body ground Ignition switch ON 11 to 14 V

      Result

      Result 
      OK
      NG

    Result: 

    OK 

    REPLACE DCM (TELEMATICS TRANSCEIVER) 

    Refer to REMOVAL [12/2019 - 10/2022] , or refer to REMOVAL [10/2022 - 11/2023]

    Result: 

    NG 

    GO TO STOP AND START SYSTEM (FOR BACKUP BOOST CONVERTER CIRCUIT) 

    Refer to Backup Boost Converter Circuit [12/2019 - 10/2022] , or refer to Backup Boost Converter Circuit [10/2022 - 11/2023]

  5. CHECK HARNESS AND CONNECTOR (POWER SOURCE CIRCUIT) 
    1. Reconnect the cable to the negative (-) battery terminal.
    2. Measure the voltage according to the value(s) in the table below.
      GTY880040Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Front view of wire harness connector
      (to DCM (Telematics Transceiver))

      Standard Voltage

      Tester Connection Condition Specified Condition
      H11-1 (+B) - Body ground Always 11 to 14 V
      H11-19 (IG2) - Body ground Ignition switch ON 11 to 14 V

      Result

      Result 
      OK
      NG

    Result: 

    OK 

    REPLACE DCM (TELEMATICS TRANSCEIVER) 

    Refer to REMOVAL [12/2019 - 10/2022] , or refer to REMOVAL [10/2022 - 11/2023]

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR (POWER SOURCE CIRCUIT) 

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