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Home >> Toyota >> 2021 >> Highlander LE, 4WD >> Repair and Diagnosis >> Body & Frame >> Exterior/Interior Trim >> Grille Shutter System - Diagnostic Codes & Symptom Tests >> Grille Shutter System >> Grille Shutter does not Operate [12/2019 - 10/2021] >> Procedure

Grille Shutter does not Operate [12/2019 - 10/2021]: Procedure

  1. CHECK FOR FOREIGN OBJECT 
    1. Check that the radiator shutter sub-assembly is free of foreign matter and ice.

      OK

      The radiator shutter sub-assembly is free of foreign matter and ice.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    FOREIGN OBJECT (REMOVE FOREIGN MATTER AND/OR ICE) 

    Result: 

    OK 

    See step  2

  2. CHECK HARNESS AND CONNECTOR (RADIATOR SHUTTER SUB-ASSEMBLY - POWER SUPPLY AND BODY GROUND) 
    1. Disconnect the A53 radiator shutter sub-assembly connector.
      GTY877224Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Front view of wire harness connector
      (to Radiator Shutter Sub-assembly)
    2. Measure the voltage according to the value(s) in the table below.

      Standard Voltage

      Tester Connection Condition Specified Condition
      A53-4 (+B) - Body ground Ignition switch off 11 to 14 V
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      A53-1 (GND) - Body ground Always Below 1 Ω

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

    Result: 

    OK 

    See step  3

  3. INSPECT RADIATOR SHUTTER SUB-ASSEMBLY 
    1. Disconnect the z20 radiator shutter sub-assembly connector.
      GTY911478Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Component without harness connected
      (Radiator Shutter Sub-assembly)
    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      A53-4 (+B) - z20-1 (+B) Always Below 1 Ω
      A53-4 (+B) or z20-1 (+B) - Body ground Always 10 kΩ or higher
      A53-1 (GND) - z20-3 (GND) Always Below 1 Ω
      A53-1 (GND) or z20-3 (GND) - Body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPLACE RADIATOR SHUTTER SUB-ASSEMBLY. Refer to  REMOVAL [12/2019 - 09/2020]  , or refer to  REMOVAL [09/2020 - 10/2021] 

    Result: 

    OK 

    See step  4

  4. READ VALUE USING GTS 
    1. According to the display on the GTS, perform the Active Test to open and close the grille shutter.

      Body Electrical > Grille Shutter > Active Test 

      Tester Display Measurement Item Control Range Diagnostic Note
      Shutter Closing Operation Lock Detection Function to perform a closing operation until motor lock is detected and the motor stops OFF/Close -
      Shutter Opening Operation Lock Detection Function to perform an opening operation until motor lock is detected and the motor stops OFF/Open -

      Body Electrical > Grille Shutter > Active Test 

      Tester Display
      Shutter Closing Operation Lock Detection

      Body Electrical > Grille Shutter > Active Test 

      Tester Display
      Shutter Opening Operation Lock Detection
    2. Read the Data List according to the display on the GTS.

      Body Electrical > Grille Shutter > Data List 

      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      Shutter Operation Lock Detection Result for Active Test Result of Active Test Shutter Closing Operation Lock Detection and Shutter Opening Operation Lock Detection Normal, Open Error or Close Error Normal: Normal lock detected
      Open Error: Lock detected in abnormal position while performing Active Test Shutter Opening Operation Lock Detection
      Close Error: Lock detected in abnormal position while performing Active Test Shutter Closing Operation Lock Detection
       

      Body Electrical > Grille Shutter > Data List 

      Tester Display
      Shutter Operation Lock Detection Result for Active Test

      OK

      "Normal" is displayed on the GTS.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - ] 

    Result: 

    NG 

    See step  5

  5. CHECK RADIATOR SHUTTER SUB-ASSEMBLY 
    1. Remove the radiator shutter sub-assembly.

      Refer to REMOVAL [12/2019 - 09/2020] , or refer to REMOVAL [09/2020 - 10/2021]

    2. Remove the swing grille actuator assembly.

      Refer to DISASSEMBLY [12/2019 - 10/2021]

    3. Manually open and close the radiator shutter sub-assembly and check that it moves smoothly.

      OK

      The radiator shutter sub-assembly moves smoothly.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE SWING GRILLE ACTUATOR ASSEMBLY. Refer to  DISASSEMBLY [12/2019 - 10/2021] 

    Result: 

    NG 

    REPLACE RADIATOR SHUTTER SUB-ASSEMBLY. Refer to  REMOVAL [12/2019 - 09/2020]  , or refer to  REMOVAL [09/2020 - 10/2021]