Problem Symptoms Table [12/2019 - 11/2023]
NOTE:
If the multiplex network door ECU has been removed and installed or replaced, or if any of the connectors have been disconnected, initialize the power back door system.
Refer to INITIALIZATION [12/2019 - 11/2023]
HINT:
- Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
- Inspect the fuses and relays related to this system before inspecting the suspected areas below.
POWER BACK DOOR SYSTEM
| Symptom | Suspected Area | Link |
|---|---|---|
| Power back door cannot be operated using any switch | Meter / gauge system | Refer to Power Back Door cannot be Operated Using Any Switch [12/2019 - 10/2022] , or refer to Power Back Door cannot be Operated Using Any Switch [10/2022 - 11/2023] |
| Power back door sensor assembly LH | ||
| Power back door sensor assembly RH | ||
| Wire harness and connector | ||
| Multiplex network door ECU | ||
| Power back door does not operate using the cabin switch | Power back door control switch | Refer to Power Back Door does not Operate Using Cabin Switch [12/2019 - 11/2023] |
| Wire harness and connector | ||
| Multiplex network door ECU | ||
| Main body ECU (multiplex network body ECU) | ||
| Power back door does not operate using the outside switch | No. 1 power back door control switch | Refer to Power Back Door does not Operate Using Outside Switch [12/2019 - 11/2023] |
| Wire harness and connector | ||
| Multiplex network door ECU | ||
| Power back door cannot be opened using the back door opener switch assembly (open switch) (back door entry unlock function is normally) | Multiplex network door ECU | Refer to REMOVAL [12/2019 - 11/2023] |
| Power back door cannot be operated using kick sensor* | Wire harness and connector | Refer to Power Back Door cannot be Operated Using Kick Sensor [12/2019 - 11/2023] |
| Kick door control sensor | ||
| Multiplex network door ECU | ||
| Power back door cannot be operated using kick sensor and back door opener switch* | Smart key system (for Entry Function) | Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 11/2023] |
| Back door closer does not operate | Back door visual check (foreign objects) | Refer to Back Door Closer does not Operate [12/2019 - 11/2023] |
| Back door lock with courtesy light switch assembly | ||
| Wire harness and connector | ||
| Multiplex network door ECU | ||
| The back door closer does not reverse rotation operation properly when the back door opener switch assembly (open switch) is operated (during the back door closer operation). | Smart key system (for Entry Function) | Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 11/2023] |
| Multiplex network door ECU | Refer to REMOVAL [12/2019 - 11/2023] | |
| Power back door warning system does not operate | Wireless door lock control system | Refer to Power Back Door Warning System does not Operate [12/2019 - 11/2023] |
| Wire harness and connector | ||
| Power back door warning buzzer | ||
| Multiplex network door ECU | ||
| Main body ECU (multiplex network body ECU) | ||
| Jam protection function activates during power back door operation | Back door visual check (foreign objects) | Refer to Jam Protection Function Activates During Power Back Door Operation [12/2019 - 11/2023] |
| Power back door unit assembly set LH | ||
| Power back door unit assembly set RH | ||
| Power back door sensor assembly LH | ||
| Power back door sensor assembly RH | ||
| Wire harness and connector | ||
| Multiplex network door ECU |
- *: w/ Hands Free Power Back Door