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Home >> Toyota >> 2021 >> Highlander LE, 4WD >> Repair and Diagnosis >> Body & Frame >> Seats >> Seat Heater System - Diagnostic Codes & Symptom Tests >> Seat Heater System >> Seat Heater for Rear Right Seat does not Operate [12/2019 - 10/2022] >> Procedure

Seat Heater for Rear Right Seat does not Operate [12/2019 - 10/2022]: Procedure

  1. CLEAR DTC 
    1. Clear the DTCs.

      Body Electrical > Air Conditioner > Clear DTCs 

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  2

  2. CHECK FOR DTC 
    1. Check for DTCs.

      Body Electrical > Air Conditioner > Trouble Codes 

      OK

      DTC B14B3 or B14C2 is not output.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    GO TO DIAGNOSTIC TROUBLE CODE CHART 

    B14C2: Refer to DIAGNOSTIC TROUBLE CODE CHART [12/2019 - 11/2023]

    B14B3 (for HV Model): Refer to DIAGNOSTIC TROUBLE CODE CHART [12/2019 - 10/2021] , or refer to DIAGNOSTIC TROUBLE CODE CHART [10/2021 - 10/2022]

    B14B3 (for Gasoline Model with Automatic Air Conditioning System): Refer to DTC B14B3: Lost Communication with Rear Panel LIN [12/2019 - 11/2023]

    B14B3 (for Gasoline Model with Manual Air Conditioning System): Refer to TERMINALS OF ECU [12/2019 - 10/2022]

    Result: 

    OK 

    See step  3

  3. PERFORM ACTIVE TEST USING GTS 
    1. Perform the Active Test according to the display on the GTS.

      Body Electrical > Air Conditioner > Active Test 

      Tester Display Measurement Item Control Range Diagnostic Note
      Rear Right Seat Heater Rear seat RH side seat heater operation OFF or ON -

      Body Electrical > Air Conditioner > Active Test 

      Tester Display
      Rear Right Seat Heater

      OK

      The seat heater operates normally.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE REAR SEAT HEATER SWITCH (AIR CONDITIONING CONTROL ASSEMBLY NO. 2). Refer to  REMOVAL [12/2019 - ] 

    Result: 

    NG 

    See step  4

  4. CHECK HARNESS AND CONNECTOR (POWER SUPPLY - SEAT HEATER CONTROL SUB-ASSEMBLY RH (FOR REAR)) 
    1. Disconnect the f4 seat heater control sub-assembly RH (for rear) connector.
      GTY843601Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Front view of wire harness connector
      (to Seat Heater Control Sub-assembly RH (for Rear))
    2. Measure the voltage according to the value(s) in the table below.

      Standard Voltage

      Tester Connection Condition Specified Condition
      f4-1 (+B1) - Body ground Ignition switch ON 11 to 14 V
      f4-1 (+B1) - Body ground Ignition switch off Below 1 V

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    See step  12

    Result: 

    OK 

    See step  5

  5. INSPECT REAR SEATBACK HEATER RH (SEAT HEATER ASSEMBLY) 

    for Captain Seat Type: Refer to INSPECTION [12/2019 - ]

    for 60/40 Split Seat Type RH Side: Refer to INSPECTION [12/2019 - ]

    Result

    Proceed to
    OK
    NG

    Result: 

    NG 

    REPLACE REAR SEATBACK HEATER RH (SEAT HEATER ASSEMBLY) 

    for Captain Seat Type: Refer to REMOVAL [12/2019 - ]

    for 60/40 Split Seat Type RH Side: Refer to REMOVAL [12/2019 - ]

    Result: 

    OK 

    See step  6

  6. INSPECT REAR SEAT CUSHION HEATER RH (SEAT HEATER ASSEMBLY) 

    for Captain Seat Type: Refer to INSPECTION [12/2019 - ]

    for 60/40 Split Seat Type RH Side: Refer to INSPECTION [12/2019 - ]

    Result

    Proceed to
    OK
    NG

    Result: 

    NG 

    REPLACE REAR SEAT CUSHION HEATER RH (SEAT HEATER ASSEMBLY) 

    for Captain Seat Type: Refer to REMOVAL [12/2019 - ]

    for 60/40 Split Seat Type RH Side: Refer to REMOVAL [12/2019 - ]

    Result: 

    OK 

    See step  7

  7. CHECK HARNESS AND CONNECTOR (REAR SEAT CUSHION HEATER RH (SEAT HEATER ASSEMBLY) - BODY GROUND) 
    1. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      f1-4 - Body ground Always Below 1 Ω

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

    Result: 

    OK 

    See step  8

  8. CHECK HARNESS AND CONNECTOR (SEAT HEATER CONTROL SUB-ASSEMBLY RH (FOR REAR) - REAR SEAT CUSHION HEATER RH (SEAT HEATER ASSEMBLY)) 
    1. Disconnect the f4 seat heater control sub-assembly RH (for rear) connector.
    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      f4-7 (HTR1) - f1-1 Always Below 1 Ω
      f4-7 (HTR1) or f1-1 - Body ground Always 10 kΩ or higher
      f4-10 (E) - f1-3 Always Below 1 Ω
      f4-10 (E) or f1-3 - Body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

    Result: 

    OK 

    See step  9

  9. INSPECT SEAT HEATER CONTROL SUB-ASSEMBLY RH (FOR REAR) 
    1. Reconnect the f4 seat heater control sub-assembly RH (for rear) connector.
    2. Disconnect the H64 air conditioning amplifier assembly connector.
      GTY859887Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Front view of wire harness connector
      (to Air Conditioning Amplifier Assembly)
    3. Measure the voltage according to the value(s) in the table below.

      Standard Voltage

      Tester Connection Condition Specified Condition
      H64-23 (SM2R) - Body ground Ignition switch ON 5 to 13 V

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    See step  11

    Result: 

    OK 

    See step  10

  10. CHECK AIR CONDITIONING AMPLIFIER ASSEMBLY 
    1. Reconnect the f4 seat heater control sub-assembly RH (for rear) connector.
    2. Reconnect the H64 air conditioning amplifier assembly connector.
    3. Remove the air conditioning amplifier assembly with its connectors still connected.

      Refer to REMOVAL [12/2019 - 10/2022]

    4. Measure the voltage according to the value(s) in the table below.
      GTY881507Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Component with harness connected
      (Air Conditioning Amplifier Assembly)      		 - -

      Standard Voltage

      Tester Connection Condition Specified Condition
      H64-23 (SM2R) - H62-17 (GND) Ignition switch ON, rear seat heater switch (air conditioning control assembly No. 2) on (LO) Below 1 V

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE SEAT HEATER CONTROL SUB-ASSEMBLY RH (FOR REAR). Refer to  REMOVAL [12/2019 - ] 

    Result: 

    NG 

    REPLACE AIR CONDITIONING AMPLIFIER ASSEMBLY. Refer to  REMOVAL [12/2019 - 10/2022] 

  11. CHECK HARNESS AND CONNECTOR (AIR CONDITIONING AMPLIFIER ASSEMBLY - SEAT HEATER CONTROL SUB-ASSEMBLY RH (FOR REAR)) 
    1. Disconnect the f4 seat heater control sub-assembly RH (for rear) connector.
    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      H64-23 (SM2R) - f4-5 (SWR) Always Below 1 Ω
      H64-23 (SM2R) or f4-5 (SWR) - Body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE SEAT HEATER CONTROL SUB-ASSEMBLY RH (FOR REAR). Refer to  REMOVAL [12/2019 - ] 

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

  12. INSPECT S/HTR R/R RELAY 
    1. Inspect the S/HTR R/R relay.

      Refer to ON-VEHICLE INSPECTION [12/2019 - ]

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

    Result: 

    OK 

    See step  13

  13. CHECK HARNESS AND CONNECTOR (POWER SUPPLY - S/HTR R/R RELAY) 
    1. Measure the voltage according to the value(s) in the table below.

      Standard Voltage

      Tester Connection Condition Specified Condition
      S/HTR R/R relay holder terminal 1 - Body ground Ignition switch ON 11 V to 14 V
      S/HTR R/R relay holder terminal 1 - Body ground Ignition switch off Below 1 V
      S/HTR R/R relay holder terminal 3 - Body ground Ignition switch off*1
      Always*2      		 11 V to 14 V
      1. *1: for HV Model
      2. *2: for Gasoline Model

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

    Result: 

    OK 

    See step  14

  14. CHECK HARNESS AND CONNECTOR (S/HTR R/R RELAY - SEAT HEATER CONTROL SUB-ASSEMBLY RH (FOR REAR)) 
    1. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      S/HTR R/R relay holder terminal 5 - f4-1 (+B1) Always Below 1 Ω
      S/HTR R/R relay holder terminal 5 or f4-1 (+B1) - Body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

    Result: 

    OK 

    See step  15

  15. CHECK HARNESS AND CONNECTOR (S/HTR R/R RELAY - BODY GROUND) 
    1. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      S/HTR R/R relay holder terminal 2 - Body ground Always Below 1 Ω

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - ] 

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

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