How To Proceed With Troubleshooting [12/2019 - 10/2022]: Procedure

Result

Result: 

NEXT 

See step  2

1. Ask the customer about the problems and the conditions at the time the malfunction occurred to make sure the problem symptom was not temporarily caused by radio waves in the surrounding environment.

   HINT: 

   The panoramic view monitor display may be temporarily distorted due to radio waves around the vehicle.

   Problem Symptom	Cause
   The problem symptom indicates a panoramic view monitor display malfunction and the problem symptom cannot be reproduced.	The display may be temporarily distorted when the vehicle is close to an object that transmits radio waves, such as a telecommunication tower, an airport or a truck equipped with a transceiver.

   Result

   Proceed to
   NEXT

Result: 

See step  3

1. Measure the auxiliary battery voltage.*1

   Measure the auxiliary battery voltage with the ignition switch off.*2

   1. *1: for Gasoline Model
   2. *2: for HV Model

   Standard Voltage

   11 to 14 V

   If the voltage is below 11 V, replace or recharge the auxiliary battery before proceeding.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  4

1. Refer to the Navigation System.

   Refer to PROBLEM SYMPTOMS TABLE [12/2019 - 10/2022]

   OK

   Navigation system is normal.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

GO TO NAVIGATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 10/2022] 

Result: 

OK 

See step  5

1. Use the GTS to check if the CAN communication system is functioning normally.

   For Gasoline Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 10/2022]

   For HV Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 10/2021] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2021 - 10/2022]

   Result

   Result	Proceed to
   CAN DTCs are not output	A
   CAN DTCs are output	B

Result: 

B 

GO TO CAN COMMUNICATION SYSTEM 

For Gasoline Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 10/2022]

For HV Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 10/2021] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2021 - 10/2022]

Result: 

A 

See step  6

1. Check for DTCs and note any codes that are output.

   Chassis > Circumference Monitoring Camera Control Module > Trouble Codes 

2. Clear the DTCs.

   Chassis > Circumference Monitoring Camera Control Module > Clear DTCs 

3. Recheck for DTCs. Try to reproduce the DTCs by simulating the original activity that the DTC suggests.

   Chassis > Circumference Monitoring Camera Control Module > Trouble Codes 

   Result

   Result	Proceed to
   DTCs are not output	A
   DTCs are output	B

Result: 

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [12/2019 - 10/2022] 

Result: 

A 

See step  7

1. Refer to the Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [12/2019 - 10/2022]

   Result

   Result	Proceed to
   Fault is not listed in Problem Symptoms Table	A
   Fault is listed in Problem Symptoms Table	B

Result: 

B 

See step  9

Result: 

A 

See step  8

1. Data List / Active Test

   Refer to DATA LIST / ACTIVE TEST [12/2019 - 10/2022]

2. Terminals of ECU

   Refer to TERMINALS OF ECU [12/2019 - 10/2022]

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  9

Result

Result: 

NEXT 

See step  10

Result

Result: 

NEXT 

END