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How To Proceed With Troubleshooting [10/2022 - ]: Procedure

  1. VEHICLE BROUGHT TO WORKSHOP 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  2

  2. CUSTOMER PROBLEM ANALYSIS 
    1. Ask the customer about the problems and the conditions at the time the malfunction occurred to make sure the problem symptom was not temporarily caused by radio waves in the surrounding environment.

      HINT: 

      The rear view monitor display may be temporarily distorted due to radio waves around the vehicle.

      Problem Symptom Cause
      Both of the following conditions are met: 
      • The problem symptom indicates a rear view monitor display malfunction and the problem symptom cannot be reproduced.
      • DTC C1622 is output as "Hist" only.*
      The display may be temporarily distorted when the vehicle is close to an object that transmits radio waves, such as a telecommunication tower, an airport or a truck equipped with a transceiver.
      1. *: DTCs output as "Hist" will not be output again after DTCs are cleared.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  3

  3. INSPECT BATTERY VOLTAGE 
    1. Measure the battery voltage.

      Standard Voltage

      11 to 14 V

      HINT: 

      If the voltage is below 11 V, replace or recharge the battery before proceeding to the next step.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  4

  4. CHECK AUDIO AND VISUAL SYSTEM 
    1. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2022 - ]

      Result

      Result Proceed to
      Audio and visual system is normal A
      Audio and visual system is abnormal B

    Result: 

    GO TO AUDIO AND VISUAL SYSTEM 

    Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2022 - ]

    Result: 

    See step  5

  5. PROBLEM SYMPTOM CONFIRMATION 

    Result

    Result Proceed to
    Symptom does not occur A
    Symptom occurs B

    Result: 

    See step  7

    Result: 

    See step  6

  6. SYMPTOM SIMULATION 
    1. Refer to Symptom Simulation.

      Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - ]

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  7

  7. CHECK IF SAME SYMPTOM APPEARS IN OTHER SYSTEM 
    1. Refer to Audio and Visual System.

      Refer to PROBLEM SYMPTOMS TABLE [10/2022 - 11/2024] , or refer to PROBLEM SYMPTOMS TABLE [11/2024 - ]

      Result

      Result Proceed to
      Symptom does not appear A
      Symptom appears B

    Result: 

    GO TO AUDIO AND VISUAL SYSTEM 

    Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2022 - ]

    Result: 

    See step  8

  8. PROBLEM SYMPTOMS TABLE 
    1. Refer to Problem Symptoms Table.

      Refer to PROBLEM SYMPTOMS TABLE [10/2022 - ] 

      Result

      Result Proceed to
      Fault is not listed in Problem Symptoms Table A
      Fault is listed in Problem Symptoms Table B

    Result: 

    See step  10

    Result: 

    See step  9

  9. PERFORM TROUBLESHOOTING BASED ON MALFUNCTION SYMPTOM 
    1. Refer to Terminals of ECU.

      Refer to TERMINALS OF ECU [10/2022 - ] 

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  10

  10. ADJUST, REPAIR OR REPLACE 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  11

  11. CONFIRMATION TEST 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    END