Problem Symptoms Table [10/2022 - ]
HINT:
Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
REAR VIEW MONITOR SYSTEM
| Symptom | Suspected Area | Link |
|---|---|---|
| When reverse (R) is selected, an image of the area behind the vehicle is not displayed (screen is not black) | Check that the rear camera is enabled in General Settings | - |
| Audio and Visual System | Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2022 - ] | |
| Radio and display receiver assembly | Refer to REMOVAL [10/2022 - 11/2023] , or refer to REMOVAL [11/2023 - ] | |
| When reverse (R) is selected, an image of the area behind the vehicle is not displayed (screen is black) | Proceed to "Image from Camera for Rear View Monitor is Abnormal" | Refer to Image from Camera for Rear View Monitor is Abnormal [10/2022 - ] |
| Radio and display receiver assembly | Refer to REMOVAL [10/2022 - 11/2023] , or refer to REMOVAL [11/2023 - ] | |
| When the shift lever is not in R, an image of the area behind the vehicle is displayed | Audio and Visual System | Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2022 - ] |
| Radio and display receiver assembly | Refer to REMOVAL [10/2022 - 11/2023] , or refer to REMOVAL [11/2023 - ] | |
| Rear view monitor display malfunction (distortion of the color/screen) occurs continuously | Proceed to "Image from Camera for Rear View Monitor is Abnormal" | Refer to Image from Camera for Rear View Monitor is Abnormal [10/2022 - ] |
| Radio and display receiver assembly | Refer to REMOVAL [10/2022 - 11/2023] , or refer to REMOVAL [11/2023 - ] | |
| Rear view monitor display malfunction (distortion of the color/screen) occurs temporarily | Check the usage conditions (explain to the customer that the display may be temporarily distorted when the vehicle is close to an object that transmits radio waves, such as a telecommunication tower, an airport or a truck equipped with a transceiver) | - |
| When an image of the area behind the vehicle is displayed, the lines are misaligned (the image from the camera is tilted) | Check that the camera is correctly installed | Refer to INSTALLATION [12/2019 - ] |
| Guide lines are not displayed | Rear television camera assembly | Refer to REMOVAL [12/2019 - 11/2023] , or refer to REMOVAL [11/2023 - ] |