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Home >> Toyota >> 2021 >> Highlander LE, 4WD >> Repair and Diagnosis (Single Page) >> Accessories & Equipment >> Entertainment Systems >> Audio / Video System - Diagnostics - Introduction (1 Of 2) >> Audio And Visual System >> Operation Check [12/2019 - 10/2022] >> Operation Check [12/2019 - 10/2022]

Operation Check [12/2019 - 10/2022]

  1. STORAGE CHECK 

    HINT: 

    • Check the storage with it installed to the radio and display receiver assembly.
    • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.
    1. Enter diagnostic mode.

      Refer to DTC CHECK / CLEAR [12/2019 - 10/2022]

    2. Select "Failure Diagnosis" from the "Service Menu" screen.
      GTY867691Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    3. Select "Storage Check" from the "Failure Diagnosis" screen.
      GTY867692Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    4. Storage Check
      GTY744285Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Result
      1. Select "DCU Storage Check" to start the radio and display receiver assembly storage check.
      2. Check the result displayed when the radio and display receiver assembly storage check is complete.
        SCREEN DESCRIPTION

        Display (Result) Description
        Checking Check is in progress
        OK Radio and display receiver assembly storage is normal
        NG Radio and display receiver assembly storage is malfunctioning

        HINT: 

        • After selecting "DCU Storage Check", it may take a while for the result to be displayed.
        • If the cabin temperature is -20°C (-4°F) or lower, or 65°C (149°F) or higher, the storage may not operate normally, and "NG" may be displayed. Make sure to perform troubleshooting with the cabin at an appropriate temperature.
        • If "NG" is displayed even when the cabin temperature is appropriate, replace the radio and display receiver assembly with a new or known good one.
  2. CHECK PANEL & STEERING SWITCH 

    HINT: 

    • The radio and display receiver assembly panel switches and steering switches are checked in the following procedure.
    • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.
    1. Enter diagnostic mode.

      Refer to DTC CHECK / CLEAR [12/2019 - 10/2022]

    2. Select "Function Check/Setting" from the "Service Menu" screen.
      GTY867690Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    3. Select "Panel & Steering Switch" from the "Function Check/Setting I" screen.
      GTY867676Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    4. Panel & Steering Switch Check Mode
      GTY932098Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      SCREEN DESCRIPTION

      Display Content
      *a: Switch condition "Pushed" is displayed when any switch is pushed.
      *b: Number of switches pushed
      • Number of switches pushed at once is displayed.
      • If 3 switches are pushed at once, "3" is displayed.
      • If 4 or more switches are pushed at once, "More than 3" is displayed.
      *c: Rotary switch direction Direction of rotary switch is displayed.
      *d: Communication method The steering pad switch assembly method of communication is displayed.
      1. Operate each switch and check that the switch conditions are correctly displayed.
        NOTE:

        Do not push any switch for 3 seconds or more as doing so may cancel diagnostic mode.

  3. CHECK TOUCH SWITCH 

    HINT: 

    • The touch switches on the screen are checked in the following procedure.
    • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.
    1. Enter diagnostic mode.

      Refer to DTC CHECK / CLEAR [12/2019 - 10/2022]

    2. Select "Function Check/Setting" from the "Service Menu" screen.
      GTY867675Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    3. Select "Touch Switch" from the "Function Check/Setting I" screen.
      GTY867678Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    4. Touch Switch Check
      GTY280678Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      1. Touch the display anywhere in the open area to perform the check when the "Touch Switch Check" screen is displayed.

        HINT: 

        • A "+" mark is displayed where the display is touched.
        • The "+" mark remains on the display even after your finger is removed.
  4. CHECK MICROPHONE 

    HINT: 

    • The microphone and microphone input level are checked in the following procedure.
    • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.
    1. Enter diagnostic mode.

      Refer to DTC CHECK / CLEAR [12/2019 - 10/2022]

    2. Select "Function Check/Setting" from the "Service Menu" screen.
      GTY867690Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    3. Select "Microphone Check" from the "Function Check/Setting I" screen.
      GTY867679Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    4. Microphone Check
      GTY452912Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      SCREEN DESCRIPTION

      Display Content
      *a: Microphone input level meter Monitors the microphone input level every 0.1 seconds and displays the results in 8 different levels.
      *b: Recording switch Starts recording.
      *c: Stop switch Stops recording and playing.
      *d: Play switch Plays the recorded voice.
      *e: Recording indicator Comes on while recording.
      1. When speaking into the microphone, check that the microphone input level meter changes according to the input level.

        HINT: 

        The microphone is active at all times when this screen is displayed.

      2. Push the recording switch and perform voice recording.

        HINT: 

        • Select the recording switch with the blower motor of the air conditioning system stopped. If an outlet of the air conditioning system is facing the microphone, noise may be recorded.
        • While recording or playing, the switches other than the stop switch cannot be pushed.
        • When no recording is present, the play switch cannot be pushed.
        • Recording will stop after 5 seconds or when the stop switch is pushed.
      3. Check that the recording indicator remains on while recording and that the recording can be played normally.
  5. CHECK GPS (w/ Navigation Antenna Assembly) 

    HINT: 

    • GPS information is checked in the following procedure.
    • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.
    1. Enter diagnostic mode.

      Refer to DTC CHECK / CLEAR [12/2019 - 10/2022]

    2. Select "Function Check/Setting" from the "Service Menu" screen.
      GTY867690Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    3. Select "GPS Check" from the "Function Check/Setting I" screen.
      GTY867670Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    4. GPS Check
      *A: GPS

      Display Content
      Reception number Displays reception condition of the satellites used to determine vehicle position. Blue: P (In use) System is using GPS signal for location.
      Yellow: T (Receiving) System is tracking GPS signal for location.
      No color: Not in use System cannot receive GPS signal (searching for GPS signal).
      Status Displays reception status of the satellites used to determine vehicle position. OK (3D) 3-dimensional location method is being used.
      OK (2D) 2-dimensional location method is being used.
      NG Location data cannot be used.
      error Reception error has occurred.
      - Any other state.
      Measurement ratio Displays the ratio of satellites performing measurements. 3D The ratio of satellites performing 3D positioning is displayed.
      2D The ratio of satellites performing 2D positioning is displayed.
      NG The ratio of satellites not performing measurement is displayed.
      Date Date/time information obtained from GPS signals is displayed in Greenwich Mean Time (GMT).
      Position Latitude and longitude information on current position is displayed.
      GTY745322Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      1. When the "GPS Check" screen is displayed, check the values of each display.

        HINT: 

        This screen is updated once per second.

    5. GPS Time Setting (w/ GPS Time Setting Function)
      GTY750186Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      SCREEN DESCRIPTION

      Display Content
      *a: Time display Displays the date and time in the device.
      *b: Date and time setting screen Setting is possible only when GPS signals are not being received.
      *c: Cursor movement switch Moves the cursor on the date and time setting screen to the right and left.
      *d: Adjustment switch Adjusts values of items selected by the cursor.
      *e: OK switch Selecting this switch after setting the date and time updates the date and time in the device (only when GPS signals are not being received).
      1. When GPS signals are not being received, the date and time in the device can be adjusted.

        HINT: 

        Time setting is possible only when GPS signals are not being received. When the audio and visual system is receiving GPS signals, priority is given to displaying the time and date received via GPS.

  6. CHECK VEHICLE SIGNAL 

    HINT: 

    • Vehicle signals received by the radio and display receiver assembly are checked in the following procedure.
    • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.
    1. Enter diagnostic mode.

      Refer to DTC CHECK / CLEAR [12/2019 - 10/2022]

    2. Select "Function Check/Setting" from the "Service Menu" screen.
      GTY867690Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    3. Select "Vehicle Signal" from the "Function Check/Setting I" screen.
      GTY867681Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    4. Vehicle Signal Check Mode
      GTY335752Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      SCREEN DESCRIPTION

      Display Content
      Battery Auxiliary battery voltage is displayed.
      IG Ignition switch ON/OFF state is displayed.
      PKB Parking brake ON/OFF state is displayed.
      REV Reverse signal ON/OFF state is displayed.
      SPEED Vehicle speed is displayed in km/h.
      TAIL Tail signal (light control switch) ON/OFF state is displayed.
      ADIM/TCAN Brightness state DIM (with) / BRIGHT (without) is displayed.

      HINT: 

      • Only items for which signals have been received will be displayed.
      • This screen displays vehicle signals input to the radio and display receiver assembly.
      • This screen is updated once per second.
      1. When the "Vehicle Signal Check Mode" screen is displayed, check all the vehicle signal conditions.
  7. CHECK HANDS-FREE VOICE QUALITY AND VOLUME SETTING 
    NOTE:
    • These settings are adjusted separately for each registered cellular phone.
    • If a cellular phone has not been registered, the settings cannot be adjusted.

    HINT: 

    • The hands-free voice quality of a "Bluetooth" compatible phone can be adjusted using the following procedure.
    • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.
    1. Enter diagnostic mode.

      Refer to DTC CHECK / CLEAR [12/2019 - 10/2022]

    2. Select "Function Check/Setting" from the "Service Menu" screen.
      GTY867690Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    3. Select "HF Voice Quality Setting" from the "Function Check/Setting I" screen.
      GTY867680Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    4. Hands-Free Voice Quality Setting (Voice Quality Type adjustment)
      GTY432393Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Numeric Keypad
      *b Setting Button
      *c Reset Button
      1. If necessary, refer to the table below to adjust the voice quality type with the numeric keypad.
      2. When adjusting the settings, use the numeric keypad on the screen to input the voice quality type according to the table.
        SETTINGS

        Parameter Target Phenomenon Voice Quality Type Positive Effect of Changing Voice Quality Negative Effect of Changing Voice Quality
        A
        (Noise)        		 The other party hears background noise when listening to your voice. 1000 The amount of background noise the other party hears when listening to your voice is reduced. The volume of voice the other party hears when listening to your voice may temporarily drop.
        B
        (Noise)        		 The other party hears a lot of background noise when listening to your voice. 2000 The amount of background noise the other party hears when listening to your voice is sharply reduced. The volume of voice the other party hears when listening to your voice may temporarily drop.
        C
        (Echo)        		 The other party hears weak echoes. 0100 The amount of echo is reduced (low level). Sound quality of the other party deteriorates (low level).
        D
        (Echo)        		 The other party hears strong echoes. 0200 The amount of echo is reduced (high level). Sound quality of the other party deteriorates (high level).
        SETTINGS (WHEN MULTIPLE PHENOMENON OCCURRED)

        Parameter Target Phenomenon Voice Quality Type Positive Effect of Changing Voice Quality Negative Effect of Changing Voice Quality
        A+C The other party hears background noise and weak echoes when listening to your voice. 1100
        • The amount of background noise the other party hears when listening to your voice is reduced.
        • The amount of echo is reduced (low level).
        • The volume of voice may drop temporarily.
        • Sound quality of the other party deteriorates (low level).
        A+D The other party hears background noise and strong echoes when listening to your voice. 1200
        • The amount of background noise the other party hears when listening to your voice is reduced.
        • The amount of echo is reduced (high level).
        • The volume of voice may drop temporarily.
        • Sound quality of the other party deteriorates (high level).
        B+C The other party hears a lot of background noise and weak echoes when listening to your voice. 2100
        • The amount of background noise the other party hears when listening to your voice is sharply reduced.
        • The amount of echo is reduced (low level).
        • The volume of voice may drop temporarily.
        • Sound quality of the other party deteriorates (low level).
        B+D The other party hears a lot of background noise and strong echoes when listening to your voice. 2200
        • The amount of background noise the other party hears when listening to your voice is sharply reduced.
        • The amount of echo is reduced (high level).
        • The volume of voice may drop temporarily.
        • Sound quality of the other party deteriorates (high level).

        HINT: 

        • The default value is "0000".
        • Settings will be applied when the setting button is selected.
        • If voice quality type values that are not in the table are input, the setting will not be applied and a positive effect may not be gained.
        • If the quality of phone calls decreases due to the changed settings, return the settings to "0000" by selecting "INIT".
  8. CHECK SPEAKER 

    HINT: 

    • This function is used when checking the speaker wiring and whether the speakers are functioning properly.
    • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.
    1. Turn radio and display receiver assembly on and play any audio source.

      HINT: 

      • This audio source will be used for the speaker check.
      • The "SPCheck ON" button is grayed out and cannot be pressed when the audio source is off.
    2. Enter diagnostic mode.

      Refer to DTC CHECK / CLEAR [12/2019 - 10/2022]

    3. Select "Failure Diagnosis" from the "Service Menu" screen.
      GTY867710Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    4. Select "System Check" from the "Failure Diagnosis" screen.
      GTY867711Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    5. Select "SPCheck ON" from the "System Check Mode" screen.
      GTY917371Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    6. Check the speaker wiring and check that the speakers are functioning properly.

      HINT: 

      • Check that each speaker outputs sound from the selected audio source properly.
      • "SPCheck OFF" is displayed during the speaker check.
      • Sound can be heard from the speakers around the vehicle in order beginning from the speaker on the front side.
      • More than one speaker may sound simultaneously depending on the speaker wiring.
      • The sounding order during speaker check cannot be adjusted.
    7. Sound stops when any of the following conditions are met:
      1. "SPCheck OFF" is selected.
      2. The ignition switch is turned off.
      3. Diagnostic mode is turned off.
      4. The screen is changed to another screen.
      5. Audio mode is turned off.
  9. CHECK SOFTWARE ERROR HISTORY 

    HINT: 

    • This function is used to check error history when the radio and display receiver assembly screen is blacked out.
    • The location of a malfunction cannot be determined using this function.
    1. Check software error history.
      1. Connect the GTS to the DLC3.
      2. Turn the ignition switch to ON.
      3. Turn the GTS on.
      4. Enter the following menus: Body Electrical / Navigation System / Utility / Software Error History.

        Body Electrical > Navigation System > Utility 

        Tester Display
        Software Error History
      5. When an item is stored for Software Error History, record it before performing repairs.
        SOFTWARE ERROR HISTORY SCREEN DESCRIPTION

        Error Description Trigger Detail
        Software Reset Navi Microcomputer Hexadecimal Number
        Audio Microcomputer
        CAN Microcomputer
        No Video Signal Front Monitor
        Rear Monitor
        MOST Cold Restart Always

        HINT: 

        • The trigger detects malfunctions and displays the location where the malfunction information was stored.
        • Software Error History can store up to 5 history data items. If a new software error occurs when 5 data items have already been stored, the oldest data is cleared and the new data is stored.
        • If an error that is unsupported by the GTS occurs, a "-" is displayed for the display items.
    2. Clear software error history.
      1. When DTCs are cleared using any of the following operations, Software Error History will be cleared as well.

        Refer to DTC CHECK / CLEAR [12/2019 - 10/2022]

        • Cleared using the GTS.
        • Cleared using the system check mode screen.
        • Cleared using the unit check mode screen.
  10. CHECK VIDEO DEVICE CONNECTION CHECK 

    HINT: 

    • This function is used to detect disconnection of the video devices.
    • In order to inspect the RSE, a disc should be inserted into the radio and display receiver assembly.
    1. Check Video Device Connection Check.
      1. Connect the GTS to the DLC3.
      2. Turn the ignition switch to ON.
      3. Turn the GTS on.
      4. Enter the following menus: Body Electrical / Navigation System / Utility / Video Device Connection Check.

        Body Electrical > Navigation System > Utility 

        Tester Display
        Video Device Connection Check
      5. When an item is stored for Video Device Connection Check, record it before proceeding with troubleshooting.

        HINT: 

        • DTCs are stored when errors are detected.
        • Depending on the vehicle, some of the items will not be displayed on the "Error Detected Image Line (Type)" screen.
        VIDEO DEVICE CONNECTION CHECK SCREEN DESCRIPTION

        Error Detected Image Line (Type) Areas to be Checked
        H/U - > Separate Display (GVIF) Not available
        H/U - > Full RSE (GVIF) Not available
        RSE - > Seatback Display RH (GVIF) Not available
        RSE - > Seatback Display LH (GVIF) Not available
        Rear Camera - > H/U (NTSC) Not available
        IPA/BGM/PVM ECU - > Separate Display (GVIF) Not available
        IPA/BGM/PVM ECU - > H/U (NTSC) Not available
        IPA/BGM/PVM ECU - > H/U (GVIF) Not available
    2. Clear video device connection check.
      1. When DTCs are cleared using any of the following operations, Video Device Connection Check will be cleared as well.

        Refer to DTC CHECK / CLEAR [12/2019 - 10/2022]

        • Cleared using the GTS.
        • Cleared using the system check mode screen.
        • Cleared using the unit check mode screen.
  11. Valet Mode Cancel 
    NOTE:

    When valet mode cannot be canceled, there is a possibility that the vehicle is stolen. Therefore, it is necessary to thoroughly check ownership of the vehicle.

    HINT: 

    This function is used to cancel valet mode.

    1. Cancel valet mode.
      1. Connect the GTS to the DLC3.
      2. Turn the ignition switch to ON.
      3. Turn the GTS on.
      4. Enter the following menus: Body Electrical / Navigation System / Utility / Valet Mode Cancel.

        Body Electrical > Navigation System > Utility 

        Tester Display
        Valet Mode Cancel
      5. Cancel valet mode.
  12. CHECK "Bluetooth" CONNECTION HISTORY 

    HINT: 

    This function is used to check the connection history when the connection between the radio and display receiver assembly and a "Bluetooth" device is unstable.

    1. Check "Bluetooth" Connection History.

      HINT: 

      • "Bluetooth" Connection History displays data stored in the internal memory of the ECU, such as the date a "Bluetooth" connection was attempted and the state of a "Bluetooth" connection.
      • By checking "Bluetooth" Connection History, the date, cause, etc. of a "Bluetooth" device failing to register or connect can be analyzed.
      • "Bluetooth" Connection History indicates the estimated cause of a malfunction, but does not determine it. Therefore, checking "Bluetooth" Connection History may not improve the problem.
      • Performing an inspection using the GTS before recording the "Bluetooth" Connection History may clear the history.
      1. Connect the USB memory device to the No. 1 stereo jack adapter assembly.
      2. Enter diagnostic mode.

        Refer to DTC CHECK / CLEAR [12/2019 - 10/2022]

      3. Select "Failure Diagnosis" from the "Service Menu" screen.
        GTY867710Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      4. Select "Diagnosis Recorder" from the "Failure Diagnosis" screen.
        GTY867708Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      5. Push the "Recording ON/OFF" switch to enable "BT Communication Trace output" to be selected.
        GTY855991Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
        *a Green Indicator

        HINT: 

        When the green "Recording ON/OFF" indicator is illuminated, the "BT Communication Trace output" is grayed out and cannot be selected.

      6. Select "BT Communication Trace output" for 3 seconds.
        GTY867713Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      7. According to the instructions on the screen, save the "Bluetooth" Connection History data to a USB memory device.
      8. Select "Recording ON/OFF" on the Diagnosis Recorder screen to illuminate the green "Recording ON/OFF" indicator.

        HINT: 

        Make sure that the green "Recording ON/OFF" indicator returns to illuminated state, after performing the above procedure.

      9. Connect the USB memory device with the saved "Bluetooth" Connection History data to the GTS.
      10. Turn the GTS on.
      11. Enter the following menus: Advanced Function / Bluetooth Connection History.
      12. According to the GTS screen, select the saved "Bluetooth" Connection History file.
      13. When an item is stored for "Bluetooth" Connection History, record it before proceeding with troubleshooting.
        "BLUETOOTH" CONNECTION HISTORY SCREEN DESCRIPTION

        Item Content
        Occurrence Start Date/Time Date and time of "Bluetooth" connection are displayed.
        Occurrence End Date/Time Date and time of "Bluetooth" disconnection are displayed.
        History Type Type of "Bluetooth" Connection History is displayed.
        Result "Bluetooth" connection result is displayed.
        Contents "Bluetooth" connection status is displayed.
        "Bluetooth" Address "Bluetooth" device address is displayed.
        Continuance Time The number of retries when "Bluetooth" connection was performed is displayed.
        HISTORY TYPE: ACC ON

        Result Contents Detail Areas to be Checked
        - - Ignition switch ACC -
        HISTORY TYPE: REGISTRATION

        Result Contents Detail Areas to be Checked
        Success (HFP) No Error "Bluetooth" device was registered as a hands-free device properly. -
        Success (AVP) No Error "Bluetooth" device was registered as a "Bluetooth" audio device properly. -
        Success (HFP) ("Android Auto")
        (w/ "Android Auto" Function)        		 No Error "Bluetooth" device was registered as a hands-free device properly. -
        Failure Time Out "Bluetooth" connection could not be established properly.
        • Check that the "Bluetooth" device is in the cabin.
        • Check that the "Bluetooth" device is not connected to another device using the "Bluetooth" connection.
        • Restart the "Bluetooth" device and operate it again.
        Authentication Error Wrong PIN code was input for PIN code verification. Perform "Bluetooth" device registration again. (Input PIN code correctly.)
        Confirmation button was not selected even though a passkey was displayed. Perform "Bluetooth" device registration again. (When a passkey is displayed, select the confirmation button.)
        A verification error occurred between the radio and display receiver assembly and "Bluetooth" device. Restart the radio and display receiver assembly and "Bluetooth" device, and operate them again.
        ACL Link Disconnection "Bluetooth" connection was disconnected by operating the "Bluetooth" device. Perform "Bluetooth" device registration again.
        "Bluetooth" connection could not be established due to wave interference around the vehicle. Check for wave interference and perform "Bluetooth" device registration again.
        "Bluetooth" device was outside the communication area. Bring the "Bluetooth" device near the radio and display receiver assembly and perform "Bluetooth" device registration again.
        "Bluetooth" setting on the "Bluetooth" device was off. Change the "Bluetooth" setting to on and perform "Bluetooth" device registration again.
        "Bluetooth" device was off. Turn the "Bluetooth" device on and perform "Bluetooth" device registration again.
        A malfunction of the "Bluetooth" device occurred. Restart the "Bluetooth" device and operate it again.
        Memory Write Failure "Bluetooth" device information could not be stored in the radio and display receiver assembly. Perform "Bluetooth" device registration again.
        Other Error An error other than above occurred. After turning the ignition switch off and back to ON again, perform "Bluetooth" device registration again.
        Failure ("Android Auto")
        (w/ "Android Auto" Function)        		 Time Out "Bluetooth" connection could not be established properly.
        • Check that the "Bluetooth" device is in the cabin.
        • Check that the "Bluetooth" device is not connected to another device using the "Bluetooth" connection.
        • Restart the "Bluetooth" device and operate it again.
        Authentication Error Wrong PIN code was input for PIN code verification. Perform "Bluetooth" device registration again. (Input PIN code correctly.)
        Confirmation button was not selected even though a passkey was displayed. Perform "Bluetooth" device registration again. (When a passkey is displayed, select the confirmation button.)
        A verification error occurred between the radio and display receiver assembly and "Bluetooth" device. Restart the radio and display receiver assembly and "Bluetooth" device, and operate them again.
        ACL Link Disconnection "Bluetooth" connection was disconnected by operating the "Bluetooth" device. Perform "Bluetooth" device registration again.
        "Bluetooth" connection could not be established due to wave interference around the vehicle. Check for wave interference and perform "Bluetooth" device registration again.
        "Bluetooth" device was outside the communication area. Bring the "Bluetooth" device near the radio and display receiver assembly and perform "Bluetooth" device registration again.
        "Bluetooth" setting on the "Bluetooth" device was off. Change the "Bluetooth" setting to on and perform "Bluetooth" device registration again.
        "Bluetooth" device was off. Turn the "Bluetooth" device on and perform "Bluetooth" device registration again.
        A malfunction of the "Bluetooth" device occurred. Restart the "Bluetooth" device and operate it again.
        Memory Write Failure "Bluetooth" device information could not be stored in the radio and display receiver assembly. Perform "Bluetooth" device registration again.
        Other Error An error other than above occurred. After turning the ignition switch off and back to ON again, perform "Bluetooth" device registration again.
        Cancel No Error Registration was suspended by operating the radio and display receiver assembly or "Bluetooth" device. -
        Cancel ("Android Auto")
        (w/ "Android Auto" Function)        		 No Error Registration was suspended by operating the radio and display receiver assembly or "Bluetooth" device. -
        HISTORY TYPE: CONNECTION

        Result Contents Detail Areas to be Checked
        • Auto Connect Success (HFP)
        • Manual Connect Success (HFP)
        		 No Error "Bluetooth" device was connected as a hands-free device properly. -
        • Auto Connect Failure (HFP)
        • Manual Connect Failure (HFP)
        		 Time Out "Bluetooth" connection could not be established properly.
        • Check that the "Bluetooth" device is in the cabin.
        • Check that the "Bluetooth" device is not connected to another device using the "Bluetooth" connection.
        • Restart the "Bluetooth" device and operate it again.
        Authentication Error Verification of authentication key between the radio and display receiver assembly and "Bluetooth" device failed. If "Bluetooth" connection fails multiple times, perform registration again.
        A verification error occurred between the radio and display receiver assembly and "Bluetooth" device. Restart the radio and display receiver assembly and "Bluetooth" device, and operate them again.
        Page Time Out Could not find a "Bluetooth" device near the radio and display receiver assembly. Bring the "Bluetooth" device near the radio and display receiver assembly and perform "Bluetooth" connection again.
        "Bluetooth" connection could not be established due to wave interference around the vehicle. Check for wave interference and perform "Bluetooth" connection again.
        "Bluetooth" device was outside the communication area. Bring the "Bluetooth" device near the radio and display receiver assembly and perform "Bluetooth" connection again.
        "Bluetooth" setting on the "Bluetooth" device was off. Change the "Bluetooth" setting to on and perform "Bluetooth" connection again.
        "Bluetooth" device was off. Turn the "Bluetooth" device on and perform "Bluetooth" connection again.
        A malfunction of the "Bluetooth" device occurred. Restart the "Bluetooth" device and operate it again.
        HISTORY TYPE: CONNECTION

        Result Contents Detail Areas to be Checked
        • Auto Connect Failure (HFP)
        • Manual Connect Failure (HFP)
        		 ACL Link Disconnection "Bluetooth" connection was disconnected by operating the "Bluetooth" device. Perform "Bluetooth" connection again.
        "Bluetooth" connection could not be established due to wave interference around the vehicle. Check for wave interference and perform "Bluetooth" connection again.
        "Bluetooth" device was outside the communication area. Bring the "Bluetooth" device near the radio and display receiver assembly and perform "Bluetooth" connection again.
        "Bluetooth" setting on the "Bluetooth" device was off. Change the "Bluetooth" setting to on and perform "Bluetooth" connection again.
        "Bluetooth" device was off. Turn the "Bluetooth" device on and perform "Bluetooth" connection again.
        A malfunction of the "Bluetooth" device occurred. Restart the "Bluetooth" device and operate it again.
        SDP Error HFP was disabled on the "Bluetooth" device. Enable HFP on the "Bluetooth" device and perform "Bluetooth" connection again.
        "Bluetooth" device which operation had not been confirmed was used. Check that the "Bluetooth" device is hands-free compatible and its operation has been confirmed.
        Refer to SYSTEM DESCRIPTION [12/2019 - 10/2022] 
        Other Error An error other than above occurred. After turning the ignition switch off and back to ON again, perform "Bluetooth" device registration again.
        Manual Connect Cancel (HFP) No Error Connection was interrupted by operating the radio and display receiver assembly or "Bluetooth" device. -
        HISTORY TYPE: CONNECTION

        Result Contents Detail Areas to be Checked
        • Auto Connect Success (AVP)
        • Manual Connect Success (AVP)
        		 No Error "Bluetooth" device was connected as a "Bluetooth" audio device properly. -
        • Auto Connect Failure (AVP)
        • Manual Connect Failure (AVP)
        		 Time Out "Bluetooth" connection could not be established properly.
        • Check that the "Bluetooth" device is in the cabin.
        • Check that the "Bluetooth" device is not connected to another device using the "Bluetooth" connection.
        • Restart the "Bluetooth" device and operate it again.
        Authentication Error Verification of authentication key between the radio and display receiver assembly and "Bluetooth" device failed. If "Bluetooth" connection fails multiple times, perform registration again.
        A verification error occurred between the radio and display receiver assembly and "Bluetooth" device. Restart the radio and display receiver assembly and "Bluetooth" device, and operate them again.
        Page Time Out Could not find a "Bluetooth" device near the radio and display receiver assembly. Bring the "Bluetooth" device near the radio and display receiver assembly and perform "Bluetooth" connection again.
        "Bluetooth" connection could not be established due to wave interference around the vehicle. Check for wave interference and perform "Bluetooth" connection again.
        "Bluetooth" device was outside the communication area. Bring the "Bluetooth" device near the radio and display receiver assembly and perform "Bluetooth" connection again.
        "Bluetooth" setting on the "Bluetooth" device was off. Change the "Bluetooth" setting to on and perform "Bluetooth" connection again.
        "Bluetooth" device was off. Turn the "Bluetooth" device on and perform "Bluetooth" connection again.
        A malfunction of the "Bluetooth" device occurred. Restart the "Bluetooth" device and operate it again.
        HISTORY TYPE: CONNECTION

        Result Contents Detail Areas to be Checked
        • Auto Connect Failure (AVP)
        • Manual Connect Failure (AVP)
        		 ACL Link Disconnection "Bluetooth" connection was disconnected by operating the "Bluetooth" device. Perform "Bluetooth" connection again.
        "Bluetooth" connection could not be established due to wave interference around the vehicle. Check for wave interference and perform "Bluetooth" connection again.
        "Bluetooth" device was outside the communication area. Bring the "Bluetooth" device near the radio and display receiver assembly and perform "Bluetooth" connection again.
        "Bluetooth" setting on the "Bluetooth" device was off. Change the "Bluetooth" setting to on and perform "Bluetooth" connection again.
        "Bluetooth" device was off. Turn the "Bluetooth" device on and perform "Bluetooth" connection again.
        A malfunction of the "Bluetooth" device occurred. Restart the "Bluetooth" device and operate it again.
        SDP Error AVP was disabled on the "Bluetooth" device. Enable AVP on the "Bluetooth" device and perform "Bluetooth" connection again.
        "Bluetooth" device which operation had not been confirmed was used. Check that the "Bluetooth" device is "Bluetooth" audio compatible and its operation has been confirmed.
        Refer to SYSTEM DESCRIPTION [12/2019 - 10/2022] 
        Other Error An error other than above occurred. After turning the ignition switch off and back to ON again, perform "Bluetooth" device registration again.
        Manual Connect Cancel (AVP) No Error Connection was interrupted by operating the radio and display receiver assembly or "Bluetooth" device. -
        HISTORY TYPE: CONNECTION

        Result Contents Detail Areas to be Checked
        Connect Success (HFP) ("Android Auto")
        (w/ "Android Auto" Function)        		 No Error "Bluetooth" device was connected as a hands-free device properly. -
        Connect Failure (HFP) ("Android Auto")
        (w/ "Android Auto" Function)        		 Time Out "Bluetooth" connection could not be established properly.
        • Check that the "Bluetooth" device is in the cabin.
        • Check that the "Bluetooth" device is not connected to another device using the "Bluetooth" connection.
        • Restart the "Bluetooth" device and operate it again.
        Authentication Error Verification of authentication key between the radio and display receiver assembly and "Bluetooth" device failed. If "Bluetooth" connection fails multiple times, perform registration again.
        A verification error occurred between the radio and display receiver assembly and "Bluetooth" device. Restart the radio and display receiver assembly and "Bluetooth" device, and operate them again.
        Page Time Out Could not find a "Bluetooth" device near the radio and display receiver assembly. Bring the "Bluetooth" device near the radio and display receiver assembly and perform "Bluetooth" connection again.
        "Bluetooth" connection could not be established due to wave interference around the vehicle. Check for wave interference and perform "Bluetooth" connection again.
        "Bluetooth" device was outside the communication area. Bring the "Bluetooth" device near the radio and display receiver assembly and perform "Bluetooth" connection again.
        "Bluetooth" setting on the "Bluetooth" device was off. Change the "Bluetooth" setting to on and perform "Bluetooth" connection again.
        "Bluetooth" device was off. Turn the "Bluetooth" device on and perform "Bluetooth" connection again.
        A malfunction of the "Bluetooth" device occurred. Restart the "Bluetooth" device and operate it again.
        HISTORY TYPE: CONNECTION

        Result Contents Detail Areas to be Checked
        Connect Failure (HFP) ("Android Auto")
        (w/ "Android Auto" Function)        		 ACL Link Disconnection "Bluetooth" connection was disconnected by operating the "Bluetooth" device. Perform "Bluetooth" connection again.
        "Bluetooth" connection could not be established due to wave interference around the vehicle. Check for wave interference and perform "Bluetooth" connection again.
        "Bluetooth" device was outside the communication area. Bring the "Bluetooth" device near the radio and display receiver assembly and perform "Bluetooth" connection again.
        "Bluetooth" setting on the "Bluetooth" device was off. Change the "Bluetooth" setting to on and perform "Bluetooth" connection again.
        "Bluetooth" device was off. Turn the "Bluetooth" device on and perform "Bluetooth" connection again.
        A malfunction of the "Bluetooth" device occurred. Restart the "Bluetooth" device and operate it again.
        SDP Error AVP was disabled on the "Bluetooth" device. Enable AVP on the "Bluetooth" device and perform "Bluetooth" connection again.
        "Bluetooth" device which operation had not been confirmed was used. Check that the "Bluetooth" device is "Bluetooth" audio compatible and its operation has been confirmed.
        Refer to SYSTEM DESCRIPTION [12/2019 - 10/2022] 
        Other Error An error other than above occurred. After turning the ignition switch off and back to ON again, perform "Bluetooth" device registration again.
        Connect Cancel (HFP) ("Android Auto")
        (w/ "Android Auto" Function)        		 No Error Connection was interrupted by operating the radio and display receiver assembly or "Bluetooth" device. -
        HISTORY TYPE: DISCONNECTION

        Result Contents Detail Areas to be Checked
        Disconnection Complete (HFP) Link Loss The "Bluetooth" device was moved outside of the communication area. Move the "Bluetooth" device into the communication area.
        "Bluetooth" connection was disconnected due to wave interference around the vehicle. Check for wave interference and perform "Bluetooth" connection again.
        A malfunction of the "Bluetooth" device occurred. Restart the "Bluetooth" device and operate it again.
        Disconnection from Partner "Bluetooth" connection was disconnected by operating the "Bluetooth" device. -
        Disconnection from Self "Bluetooth" connection was disconnected by operating the radio and display receiver assembly. -
        Other Error An error other than above occurred. After turning the ignition switch off and back to ON again, perform "Bluetooth" device registration again.
        Disconnection Complete (HFP) ("Android Auto")
        (w/ "Android Auto" Function)        		 Link Loss The "Bluetooth" device was moved outside of the communication area. Move the "Bluetooth" device into the communication area.
        "Bluetooth" connection was disconnected due to wave interference around the vehicle. Check for wave interference and perform "Bluetooth" connection again.
        A malfunction of the "Bluetooth" device occurred. Restart the "Bluetooth" device and operate it again.
        Disconnection from Partner "Bluetooth" connection was disconnected by operating the "Bluetooth" device. -
        Disconnection from Self "Bluetooth" connection was disconnected by operating the radio and display receiver assembly. -
        Disconnection from Self An error other than above occurred. After turning the ignition switch off and back to ON again, perform "Bluetooth" device registration again.
        Disconnection Complete (AVP) Link Loss The "Bluetooth" device was moved outside of the communication area. Move the "Bluetooth" device into the communication area.
        "Bluetooth" connection was disconnected due to wave interference around the vehicle. Check for wave interference and perform "Bluetooth" connection again.
        A malfunction of the "Bluetooth" device occurred. Restart the "Bluetooth" device and operate it again.
        Disconnection from Partner "Bluetooth" connection was disconnected by operating the "Bluetooth" device. -
        Disconnection from Self "Bluetooth" connection was disconnected by operating the radio and display receiver assembly. -
        Other Error An error other than above occurred. After turning the ignition switch off and back to ON again, perform "Bluetooth" device registration again.
        HISTORY TYPE: SEND

        Result Contents Detail Areas to be Checked
        Success No Error Call was made properly. -
        Failure Out of Service Outside the cellular phone service area. Move the vehicle into a cellular phone service area, check that the "Bluetooth" device is connected to the vehicle and operate the device again.
        Redial Regulation Redial of the "Bluetooth" device was restricted and could not make a hands-free call. Restart the "Bluetooth" device and operate it again.
        Other Error Could not make a hands-free call due to a "Bluetooth" device malfunction. Restart the "Bluetooth" device and operate it again.
        Could not make a hands-free call due to a radio and display receiver assembly malfunction. After turning the ignition switch off and back to ON again, perform "Bluetooth" device registration again.
        Could not make a hands-free call from the radio and display receiver assembly because the call status of the "Bluetooth" device was not transmitted to the radio and display receiver assembly. Restart the "Bluetooth" device and operate it again.

        HINT: 

        The names of items in the Result and Contents columns of the table may differ from the actual item displayed on the GTS.

  13. Bluetooth Connection Sequence (Registration from onboard device) 
    GTY903020Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    GTY758925Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  14. Bluetooth Connection Sequence (Connection from onboard device after registration) 
    GTY849944Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    GTY764366Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  15. Bluetooth Connection Sequence (Registration from Bluetooth device) 
    GTY902488Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    GTY897192Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  16. Bluetooth Connection Sequence (Connection from Bluetooth device after registration) 
    GTY756957Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    GTY884526Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  17. Bluetooth Connection Sequence (Automatic Connection) 
    GTY760563Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    GTY897177Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  18. Bluetooth Connection Sequence (Manual Connection) 
    GTY773885Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    GTY928689Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  19. Bluetooth Connection Sequence (Disconnection Processing) 
    GTY742426Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    GTY612750Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    GTY636313Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  20. Bluetooth Connection Sequence (Phone Call Processing) 
    GTY929086Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    GTY681539Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

    HINT: 

    Bluetooth Related Terms:

    Marking in Repair Information Description
    HFP (Hands Free Profile) Profile for making and receiving telephone calls.
    AVP (Audio/Video Profile) Profile for music playback, lyric display and operation.
    ACL (Asynchronous Connection Less) One of the Bluetooth connection methods used for data transfer.
    SDP (Service Discovery Protocol) Protocol used to determine what kind of service is supported by the connected device.
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