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Prevention And Repair Of Acid Rain Damage (T-SB-091-020)

WARNING: This page is about the Highlander Hybrid LE, 2.5L Eng VIN A, which is a different variant/trim than selected.
Publication date: 2024-12-06
Reference number: T-SB-091-020
Supersedes refnos: T-SB-0035-24, T-SB-0035-24 REV1, T-SB-0035-24 REV2

PREVENTION AND REPAIR OF ACID RAIN DAMAGE

PREVENTION AND REPAIR OF ACID RAIN DAMAGE

TECHNICAL SERVICE BULLETIN

Reference Number(s): T-SB-0035-24 Rev2, Date of Issue:  December 06, 2024
TOYOTA: 2025 4Runner HV, Crown Signia, RAV4 PHV; 1992 - 2025 4Runner, 86, Avalon, Avalon HV, Avanza, bZ4X, C-HR, Camry, Camry HV, Celica, Corolla, Corolla BR-Prod, Corolla Cross, Corolla Cross HV, Corolla Hatchback, Corolla HV, Cressida, Crown, Echo, FJ Cruiser, GR Corolla, Grand Highlander, Grand Highlander HV, Hiace, Highlander, Highlander HV, Hilux, iA, iM, Land Cruiser, Matrix, Mirai, MR2, Prius, Prius C, Prius PHV, Prius Prime, Prius V, Raize, RAV4, RAV4 EV, RAV4 HV, RAV4 Prime, Sequoia, Sequoia HV, Sienna, Sienna HV, Solara, Supra, Tacoma, Tacoma HV, Tundra, Tundra HV, Venza, Venza HV, Yaris, Yaris R, Yaris SD MEX-Prod, Yaris SD THAIProd, Yaris THAI-Prod
SERVICE CATEGORY: Vehicle Exterior
SECTION: Exterior Panels/Trim
MARKET: USA and Mexico
COPYRIGHT: © 2018 Lexus, a division of Toyota Motor Sales, USA License Agreement TMS1002
Superceded Bulletin(s): T-SB-0035-24 Rev1, Date of Issue:  July 12, 2024, T-SB-0035-24, Date of Issue:  April 19, 2024

APPLICABILITY

APPLICABILITY

YEAR(S) MODEL(S) ADDITIONAL INFORMATION
2025 4Runner HV, Crown Signia, RAV4 PHV  
1992 - 2025 4Runner, 86, Avalon, Avalon HV, Avanza, bZ4X, C-HR, Camry, Camry HV, Celica, Corolla, Corolla BR-Prod, Corolla Cross, Corolla Cross HV, Corolla Hatchback, Corolla HV, Cressida, Crown, Echo, FJ Cruiser, GR Corolla, Grand Highlander, Grand Highlander HV, Hiace, Highlander, Highlander HV, Hilux, iA, iM, Land Cruiser, Matrix, Mirai, MR2, Prius, Prius C, Prius PHV, Prius Prime, Prius V, Raize, RAV4, RAV4 EV, RAV4 HV, RAV4 Prime, Sequoia, Sequoia HV, Sienna, Sienna HV, Solara, Supra, Tacoma, Tacoma HV, Tundra, Tundra HV, Venza, Venza HV, Yaris, Yaris R, Yaris SD MEX-Prod, Yaris SD THAIProd, Yaris THAI-Prod  

REVISION NOTICE 

December 06, 2024 Rev2: 

July 12, 2024 Rev1: 

Any previous printed versions of this bulletin should be discarded. 

SUPERSESSION NOTICE 

The information contained in this bulletin supersedes Service Bulletin No. B091-020. 

Service Bulletin No. B091-020 is obsolete and any printed versions should be discarded. 

INTRODUCTION

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface.

The following are the three major categories of acid rain damage:

NOTE: The following process can be followed but with matte paint finish safe products ONLY. Using materials listed in this document can lead to paint damage to matte paints.

In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose.

Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel.

It is the dealer's responsibility to protect and maintain the quality of the vehicle's paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout. Follow the Repair Procedure in this bulletin to address minor, moderate, and severe acid rain damage.

WARRANTY INFORMATION

WARRANTY INFORMATION

OP CODE DESCRIPTION TIME OFP T1 T2
N/A Not Applicable to Warranty - - - -

REQUIRED TOOLS & EQUIPMENT

REQUIRED TOOLS & EQUIPMENT

REQUIRED TOOLS & MATERIAL QUANTITY
Liquid Automotive Washing Soap, Baking Soda, Water Pail As Needed
3M™ Finesse-It™ II Machine Polish (or Equivalent) 1
3M™ Perfect-It™ System (or Equivalent) 1
3M™ Finesse-It™ II Wool Pad (or Equivalent) 1
3M™ Perfect-It™ Foam Pad (or Equivalent) 1
#1500 or #2000 Grit Wet-Dry Sandpaper Pre-Soaked in Clean Water As Needed
Variable Speed Rotary Buffer, Speed Range 1200 - 1800 rpm As Needed
Elcometer® 211 Mechanical Coating Thickness Gauge, Magnetic (or Equivalent) 1
Fischer® Deltascope DMP30, Digital (or Equivalent) 1

REPAIR PROCEDURE

REPAIR PROCEDURE FOR MINOR DAMAGE

  1. Move the vehicle out of direct sunlight to allow paint surfaces to cool.
    NOTE: Dark painted colors become warmer in direct sunlight and require a longer period to cool.
  2. When the vehicle temperature surfaces are cool, wash the vehicle surface with automotive liquid soap and water.
  3. Neutralize any remaining acid with a solution containing one tablespoon of baking soda per quart of water, applying the solution with a commercial grade plastic garden sprayer.
  4. Rinse the vehicle thoroughly with fresh water.
  5. Take accurate measurements of paint film thickness in several locations on an affected body panel.
  6. Record the measurements on a short piece of masking tape and attach it to the panel area adjacent to the measurement area.
    NOTE: To minimize the possibility of burning through or hazing paint surfaces, the following buffing procedures should be performed only by personnel experienced in rotary power buffing.
  7. Buff the affected areas, using the least aggressive pads and liquid compounds.
    1. Periodically measure the paint film thickness during the buffing process.
    2. Buffing should provide the desired repair results within a short period of time (approximately 30 minutes per vehicle)
  8. Very lightly affected areas may alternatively be buffed using 3M™ Perfect-It™ System (or equivalent).

REPAIR PROCEDURE FOR MODERATE DAMAGE

  1. Move vehicle out of direct sunlight and allow paint surfaces to cool if necessary.
    NOTE: Dark painted colors become warmer in direct sunlight and require a longer period to cool.
  2. When the vehicle temperature surfaces are cool, wash the vehicle surface with automotive liquid soap and water.
  3. Neutralize any remaining acid with a solution containing one tablespoon of baking soda per quart of water, applying the solution with a commercial grade plastic garden sprayer.
  4. Rinse the vehicle thoroughly with fresh water.
  5. Mix liquid automotive washing soap in a pail of clean water (follow manufacturers mixing instructions) and immerse recommended wet-dry sandpaper.
    NOTE: Allow the sandpaper to soak for several minutes.
  6. Using a #1500 or #2000 grit wet-dry sandpaper with a soft foam rubber sanding pad, carefully color sand affected paint areas.
    1. To maintain the cleanest possible working surface and prevent clogging of paper, frequently apply clean water from a hand-held spray pump bottle.
    2. During this process, wipe down sanded areas often to determine if spots have been removed.
    NOTE:
    • When performing this procedure, be sure to measure paint film thickness before, during (continuously), and AFTER sanding with a film thickness gauge to prevent excess paint removal.
    • The ideal instruments to monitor paint film thickness during the color sanding operation are magnetic or digital thickness gauges.
    • Consult your local paint or tool jobber for pricing and availability. In all color sanding situations remove no more than a total of 1/2 mil of the clearcoat on pearl, metallic, and solid colors.
    • ALWAYS sand in one direction and never in a circular pattern.
  7. Install one of the recommended buffing pads, setting the buffer speed to 1200 - 1800 rpm for Meguiar's foam pads (or equivalent) or 1500 -1800 rpm for 3M™ wool pads (or equivalent).
    NOTE: Regardless of manufacturer, NEVER use different buffing/polishing compounds on the same pad.
  8. Based on manufacturer guidelines, apply recommended buffing/polishing material sparingly to about a 2 sq. ft. (0.186 sq. meter) section of the affected panel and wipe buffer pad once across the area.

    Begin and continue buffing area until haze of material is almost gone.

    NOTE: Use only LIGHT pressure on the buffer to prevent burn-through damage to the paint surface.
  9. Carefully inspect the buffed paint area for remaining acid spots. If any are found, further sanding and polishing is necessary.
  10. Continue to buff surface and if necessary, re-sand the remaining affected areas. Be sure to continuously measure the paint film thickness during sanding to prevent excess film removal. As stated previously, remove no more than 1/2 mil on clear coats and 1 mil on solid colors.
  11. Following completion of color sanding procedure, carry out final buffing/polishing procedure to achieve a hi-gloss finish.

REPAIR PROCEDURE FOR SEVERE DAMAGE

If it has been determined that the acid damage has penetrated more than 1/2 mil on a metallic, pearl color or solid color after color sanding, the following guidelines for sanding and repainting should be followed.

  1. Wash vehicle surface using mild automotive soap and water, and rinse with deionized water until ALL residue is removed. Clean the affected areas with an appropriate silicone/wax remover (DuPont 3939, PPG DX330/DX380, or equivalent).
  2. Using a dual action sander, completely sand the affected areas to eliminate any depressions in the paint surface.
    NOTE: While it is recommended to sand down into the primer coat, the underlying electro deposition coat should NOT be exposed, since it provides essential corrosion protection.
  3. Finish sanding the surface with wet-dry sandpaper using the grit number as recommended by paint manufacturers.
  4. Wash vehicle surface using mild automotive soap and water.
  5. Rinse with deionized water until ALL residue is removed from the surface.
  6. Clean sanded areas with an appropriate silicone/wax remover (DuPont 3939, PPG DX330/DX380, or equivalent).
    NOTE: While it is recommended to sand down into the primer coat, the underlying electro deposition coat should NOT be exposed, since it provides essential corrosion protection.
  7. Apply a quality urethane enamel color coat or base coat/clear coat as required for maximum repair durability (lacquer-type paint is NOT recommended for this application). Follow the paint manufacturer's recommendations for detailed application of paint as required.
    NOTE: Check with state and local ordinances regarding the use and disposal of all chemicals.