Problem Symptoms Table [11/2023 - ]
HINT:
- Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table.
- Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
- Inspect the fuses and relays related to this system before inspecting the suspected areas below.
POWER STEERING SYSTEM
| Symptom | Suspected Area | Link |
|---|---|---|
| Heavy steering | Front tires (improperly inflated, unevenly worn) | Refer to INSPECTION [12/2019 - ] |
| Front wheel alignment (incorrect) | Refer to ADJUSTMENT [11/2023 - 11/2024] , or refer to ADJUSTMENT [11/2024 - ] | |
| Front suspension (Lower ball joint) | Refer to INSPECTION [12/2019 - ] | |
| Rack and pinion power steering gear assembly | Refer to REMOVAL [11/2023 - ] | |
| Heavy Steering (EPS Warning Light (Yellow)) | Heavy Steering Feel (EPS Warning Light (Yellow)) | Refer to Heavy Steering Feel (EPS Warning Light (Yellow)) [11/2023 - ] |
| Steering effort differs between right and left or is uneven | Front tires (improperly inflated, unevenly worn) | Refer to INSPECTION [12/2019 - ] |
| Front wheel alignment (incorrect) | Refer to ADJUSTMENT [11/2023 - 11/2024] , or refer to ADJUSTMENT [11/2024 - ] | |
| Front suspension (Lower ball joint) | Refer to INSPECTION [12/2019 - ] | |
| Rack and pinion power steering gear assembly | Refer to REMOVAL [11/2023 - ] | |
| Steering column assembly | Refer to REMOVAL [11/2023 - ] | |
| While driving, steering effort does not change in accordance with vehicle speed, or steering wheel does not return to its centered position easily | Electronically controlled brake system (for Gasoline Model) | Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2023 - ] |
| Electronically controlled brake system (for HV Model) | Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2023 - ] | |
| Speed sensor (for Gasoline Model) | Refer to DTC CHECK / CLEAR [12/2019 - ] | |
| Speed sensor (for HV Model) | Refer to DTC CHECK / CLEAR [12/2019 - ] | |
| Rack and pinion power steering gear assembly | Refer to REMOVAL [11/2023 - ] | |
| CAN communication system (for Gasoline Model) | Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2023 - ] | |
| CAN communication system (for HV Model) | Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2023 - ] | |
| Friction sounds occur when turning steering wheel during low speed driving | Rack and pinion power steering gear assembly | Refer to REMOVAL [11/2023 - ] |
| Steering column assembly | Refer to REMOVAL [11/2023 - ] | |
| Spiral cable with sensor sub-assembly | Refer to INSPECTION [12/2019 - ] | |
| Steering column cover contacting steering wheel assembly | Refer to INSTALLATION [11/2023 - ] | |
| High-pitched sound (squeaking) occurs when turning steering wheel slowly with vehicle stopped | Rack and pinion power steering gear assembly | Refer to REMOVAL [11/2023 - ] |
| Steering wheel installation (incorrect) | Refer to INSTALLATION [12/2019 - ] | |
| Steering wheel vibrates and noise occurs when turning steering wheel from lock to lock | Rack and pinion power steering gear assembly | Refer to REMOVAL [11/2023 - ] |
| Steering column assembly | Refer to REMOVAL [11/2023 - ] | |
| Steering wheel installation (incorrect) | Refer to INSTALLATION [12/2019 - ] | |
| Drive mode does not change | Drive mode select switch circuit (for Gasoline Model) | Refer to Drive Mode Select Switch Circuit [10/2022 - ] |
| Drive mode select switch circuit (for HV Model) | Refer to Drive Mode Select Switch Circuit [11/2023 - ] | |
| EPS warning light remains on | EPS warning light circuit | Refer to EPS Warning Light Circuit [11/2023 - ] |