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Home >> Toyota >> 2021 >> Highlander LE, 4WD >> Repair and Diagnosis >> Accessories & Equipment >> Seats >> Front Power Seat Control System (W/ Memory) - Diagnostic Codes & Symptom Tests >> FRONT POWER SEAT CONTROL SYSTEM (w/ Memory) >> Power Seat does not Return to Memorized Position [11/2023 - ] >> Procedure

Power Seat does not Return to Memorized Position [11/2023 - ]: Procedure

  1. CHECK FRONT POWER SEAT CONTROL OPERATION 
    1. Check that each function of the power seat operates normally by using the front power seat switch LH.

      Refer to OPERATION CHECK [12/2019 - ]

      OK

      Each function of the power seat operates normally using the front power seat switch LH.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    GO TO PROBLEM SYMPTOMS TABLE 

    Refer to PROBLEM SYMPTOMS TABLE [12/2019 - ]

    Result: 

    OK 

    See step  2

  2. CHECK SEAT POSITION MEMORY FUNCTION 
    1. Check the seat position memory function.

      Refer to OPERATION CHECK [12/2019 - ]

      OK

      Seat position memory function is normal.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    GO TO OTHER DIAGNOSIS PROCEDURE (Power Seat Position is not Memorized) 

    Refer to Power Seat Position is not Memorized [11/2023 - ] 

    Result: 

    OK 

    See step  3

  3. CHECK SEAT POSITION RESTORING FUNCTION 
    1. Under each of the following conditions, check that the seat position restoring function operates by pressing the M1 or M2 switch.

      Refer to OPERATION CHECK [12/2019 - ]

      • The ignition switch is ON, and the shift lever is in P.*1
      • Within 180 seconds after the driver door is opened with the ignition switch off.*2
      • Within 60 seconds after the driver door is opened and then closed with the ignition switch off.*3

      Result

      Result Proceed to
      Seat position restoring function does not operate at all. A
      Seat position restoring function does not operate when the condition is *1. B
      • Seat position restoring function does not operate when the condition is *2.
      • Seat position restoring function does not operate when the condition is *3.
      C

    Result: 

    See step  7

    Result: 

    See step  10

    Result: 

    See step  4

  4. READ VALUE USING GTS (SEAT POSITION MEMORY) 
    1. Store a seat position in memory for the M1 and M2 switches.

      Refer to OPERATION CHECK [12/2019 - ]

    2. Read the Data List according to the display on the GTS.

      Body Electrical > Driver Seat > Data List 

      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      Seat Memory No1 Seat position memorized with M1 switch Mem or Not Mem Mem: Memorized
      Not Mem: Not memorized
      -
      Seat Memory No2 Seat position memorized with M2 switch Mem or Not Mem Mem: Memorized
      Not Mem: Not memorized
      -

      Body Electrical > Driver Seat > Data List 

      Tester Display
      Seat Memory No1
      Seat Memory No2

      OK

      Mem is displayed on the GTS screen.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    GO TO OTHER DIAGNOSIS PROCEDURE (Power Seat Position is not Memorized) 

    Refer to Power Seat Position is not Memorized [11/2023 - ] 

    Result: 

    OK 

    See step  5

  5. REPLACE OUTER MIRROR CONTROL ECU ASSEMBLY (DRIVER DOOR) 
    1. Replace the outer mirror control ECU assembly (driver door) with a new or known good one.

      Refer to REMOVAL [12/2019 - ]

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  6

  6. CHECK SEAT POSITION MEMORY AND RESTORING FUNCTION 
    1. Check the seat position memory and restoring functions.

      Refer to OPERATION CHECK [12/2019 - ]

      OK

      Seat position memory and restoring functions operate normally.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    END (OUTER MIRROR CONTROL ECU ASSEMBLY (DRIVER DOOR) WAS DEFECTIVE) 

    Result: 

    NG 

    See step  8

  7. READ VALUE USING GTS (SHIFT P POSITION STATE) 
    1. Read the Data List according to the display on the GTS. (for HV Model)

      Powertrain > Hybrid Control > Data List 

      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      Shift Position Current shift state P / R / N / D / B Matches currently selected shift state:
      P, R, N, D
      -

      Powertrain > Hybrid Control > Data List 

      Tester Display
      Shift Position
    2. Read the Data List according to the display on the GTS. (for Gasoline Model)

      Powertrain > Engine > Data List 

      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      Shift SW Status (N, P Range) Shift state status ON or OFF ON: Shift lever in N or P
      OFF: Shift lever not in N or P
      -

      Powertrain > Engine > Data List 

      Tester Display
      Shift SW Status (N, P Range)

      OK

      On the GTS screen, the current shift state is displayed accordingly.

      Result

        Proceed to
      OK A
      NG (for HV Model) B
      NG (for Gasoline Model) C

    Result: 

    GO TO HYBRID CONTROL SYSTEM 

    Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2023 - ]

    Result: 

    GO TO AUTOMATIC TRANSAXLE SYSTEM 

    Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2022 - ]

    Result: 

    See step  8

  8. REPLACE POSITION CONTROL ECU ASSEMBLY 
    1. Replace the position control ECU assembly with a new or known good one.

      Refer to REMOVAL [11/2023 - ]

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  9

  9. CHECK SEAT POSITION MEMORY AND RESTORING FUNCTION 
    1. Check the seat position memory and restoring functions.

      Refer to OPERATION CHECK [12/2019 - ]

      OK

      Seat position memory and restoring functions operate normally.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    END (POSITION CONTROL ECU ASSEMBLY WAS DEFECTIVE) 

    Result: 

    NG 

    REPLACE MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU) 

    Refer to REMOVAL [11/2023 - ]

  10. READ VALUE USING GTS (DRIVER DOOR COURTESY SWITCH) 
    1. Read the Data List according to the display on the GTS.

      Body Electrical > Main Body > Data List 

      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      FL Door Courtesy Switch Status Front door courtesy light switch assembly (LH) signal Close or Open Close: Front door LH closed
      Open: Front door LH open
      -

      Body Electrical > Main Body > Data List 

      Tester Display
      FL Door Courtesy Switch Status

      OK

      On the GTS screen, ON or OFF is displayed accordingly.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE POSITION CONTROL ECU ASSEMBLY 

    Refer to REMOVAL [11/2023 - ]

    Result: 

    NG 

    GO TO LIGHTING SYSTEM (Front Door Courtesy Switch Circuit) 

    Refer to Front Door Courtesy Switch Circuit [11/2023 - ]