Remote Engine Starter does not Operate [12/2019 - 10/2021]: Procedure

1. Check that the engine can be started by pressing the ignition switch.

   Result

   Result	Proceed to
   Engine can be started.	A
   Engine cannot be started.	B

Result: 

B 

GO TO SMART KEY SYSTEM (for Start Function) 

For HV Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 10/2021]

For Gasoline Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 10/2021]

Result: 

A 

See step  2

HINT: 

If registration is not performed after replacing any of the following parts, the remote engine start and stop will not be available. 

• Certification ECU (smart key ECU assembly)
• DCM (telematics transceiver)

1. Perform remote engine start and stop registration.

   For HV Model: Refer to REGISTRATION [12/2019 - 10/2021]

   For Gasoline Model: Refer to REGISTRATION [12/2019 - 10/2021]

2. Check if the problem symptom recurs.

   Result

   Result	Proceed to
   System does not return to normal.	A
   System returns to normal.	B

Result: 

B 

END 

Result: 

A 

See step  3

1. Clear the DTCs.

   Body Electrical > Smart Access > Clear DTCs 

2. Check for DTCs.

   Body Electrical > Smart Access > Trouble Codes 

   Result

   Result	Proceed to
   DTC B2285 is not output.	A
   DTC B2285 is output.	B

Result: 

B 

GO TO DTC B2285 

For HV Model: Refer to DTC B2285: Steering Lock Position Signal Circuit Malfunction [12/2019 - 10/2021]

For Gasoline Model: Refer to DTC B2285: Steering Lock Position Signal Circuit Malfunction [12/2019 - 10/2021]

Result: 

A 

See step  4

1. Disconnect the DCM (telematics transceiver) connector.

   Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

   *a	Front view of harness connector (to DCM [Telematics Transceiver])

2. Measure the voltage according to the value(s) in the table below.

   Standard Voltage

   Tester Connection	Condition	Specified Condition
   H11-30 (SLPD) - Body ground	Steering locked	11 to 14 V
   	Steering unlocked	Below 1.5 V

   HINT: 

   The steering locks when any door is opened with the shift lever in P and the ignition switch off. The steering unlocks when the ignition switch is turned to ON.

   Result

   Proceed to
   OK
   NG

Result: 

OK 

REPLACE DCM (TELEMATICS TRANSCEIVER). Refer to  REMOVAL [12/2019 - 10/2022] 

Result: 

NG 

See step  5

1. Disconnect the H11 DCM (telematics transceiver) connector.
2. Disconnect the H48 certification ECU (smart key ECU assembly) connector.
3. Measure the resistance according to the value(s) in the table below.

   Standard Resistance

   Tester Connection	Condition	Specified Condition
   H11-30 (SLPD) - H48-14 (SLP)	Always	Below 1 Ω

   Result

   Proceed to
   OK
   NG

Result: 

OK 

REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY). Refer to  REMOVAL [12/2019 - 11/2023] 

Result: 

NG 

REPAIR OR REPLACE HARNESS OR CONNECTOR