Warning Notification Function Malfunction [12/2019 - 10/2022]: Procedure

1. Check the problem symptom.
   1. Check the problem symptom of the warning notification function.

      Result

      Result	Proceed to
      The multi-display screen does not show a warning message even though a warning light turns on or the multi-information display indicates a warning.	A
      The multi-display screen shows a warning message even though a warning light is not on and the multi-information display does not indicate a warning.	B
      The multi-display screen shows a warning message different from the warning light or the multi-information display.

      HINT: 

      • The warning notification function sends information to the service center through communication.
      • Carefully confirm the conditions that caused the malfunction in order to determine if a temporary problem with the radio wave signal conditions caused the malfunction.

Result: 

B 

See step  7

Result: 

A 

See step  2

1. Check if the indicated warning light or message is listed in the following table.

   HINT: 

   Only messages listed in the table are included in the warning notification function.

   FOR HV MODEL:
   
   

   Warning Name
   Engine warning
   Hybrid control system warning
   Brake system warning
   VSC warning
   ABS warning
   Electronically controlled brake system warning
   Power steering system warning
   Charging system warning
   Airbag warning
   Pre-collision system warning
   Cruise warning
   Intuitive parking assist system warning
   Drive start control system
   Brake override system warning
   Smart key system warning
   Grille shutter system warning
   Intelligent Adaptive Front-lighting System (AFS)
   Automatic headlight beam level control system warning
   Automatic high beam system warning
   LED headlight warning
   Dynamic torque control AWD system warning
   Tire pressure system warning
   Electric parking brake warning
   Auto hold warning
   Blind spot monitor system warning
   Intelligent clearance sonar system warning
   Secondary collision brake warning
   Vehicle proximity notification system warning
   Lane tracing assist system warning
   Lane departure alert system warning
   Road sign assist system warning
   Rear cross traffic alert system warning
   Engine oil level warning
   Brake fluid warning
   Engine oil pressure warning
   Tire pressure low warning
   Washer fluid level warning
   High coolant temperature warning
   Hybrid system temperature warning
   Hybrid battery cooling fan maintenance warning
   Towing prohibited warning
   Maintenance advice warning

   FOR GASOLINE MODEL:
   
   

   Warning Name
   Engine warning
   Brake system warning
   VSC warning
   ABS warning
   Power steering system warning
   Charging system warning
   Airbag warning
   Pre-collision system warning
   Cruise warning
   Intuitive parking assist system warning
   Drive start control system
   Brake override system warning
   Smart key system warning
   Intelligent Adaptive Front-lighting System (AFS)
   Automatic headlight beam level control system warning
   Automatic high beam system warning
   LED headlight warning
   Dynamic torque control AWD system warning
   Tire pressure system warning
   Electric parking brake warning
   Auto hold warning
   Blind spot monitor system warning
   Stop and start system warning
   Intelligent clearance sonar system warning
   Secondary collision brake warning
   Lane tracing assist system warning
   Lane departure alert system warning
   Road sign assist system warning
   Rear cross traffic alert system warning
   Engine oil level warning
   Brake fluid warning
   Engine oil pressure warning
   Tire pressure low warning
   Washer fluid level warning
   High coolant temperature warning
   Maintenance advice warning

   Result

   Result	Proceed to
   Warning light or message is listed in the table.	A
   Warning light or message is not listed in the table.	B

Result: 

B 

END 

Result: 

A 

See step  3

1. Connect the GTS to the DLC3.
2. Turn the ignition switch to ON.
3. Turn the GTS on.
4. Enter the following menus: Bus Check.
5. Check that all ECUs and sensors that use CAN communication are connected.

   For HV Model: Refer to DIAGNOSIS SYSTEM [12/2019 - 09/2020] , or refer to DIAGNOSIS SYSTEM [09/2020 - 10/2021] , or refer to DIAGNOSIS SYSTEM [10/2021 - 10/2022]

   For Gasoline Model: Refer to DIAGNOSIS SYSTEM [12/2019 - 09/2020] , or refer to DIAGNOSIS SYSTEM [09/2020 - 10/2022]

   Result

   Result	Proceed to
   There are no connection problems.	A
   There is a connection problem.	B

Result: 

B 

GO TO CAN COMMUNICATION SYSTEM 

For HV Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 10/2021] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2021 - 10/2022]

For Gasoline Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 10/2022]

Result: 

A 

See step  4

1. Check that the warning light of the combination meter assembly illuminates and a message displays on the multi-information display when there is a malfunction, and do not when there is not a malfunction.

   OK

   There are no problems with warning lights or warning messages.

   HINT: 

   The warning notification function of the telematics system uses the warning notification signals sent and received by the meter/gauge system. Therefore, if the meter/gauge system is not operating normally, the warning notification function will not operate normally.

   Result

   Result	Proceed to
   OK (w/ Navigation System)	A
   OK (w/o Navigation System)	B
   NG	C

Result: 

B 

See step  6

Result: 

C 

GO TO METER / GAUGE SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - ] 

Result: 

A 

See step  5

1. Check if the navigation system is operating and functioning normally.

   OK

   The navigation system is normal.

   Result

   Result	Proceed to
   OK (for 8 Inch Display)	A
   OK (for 12.3 Inch Display)	B
   NG	C

Result: 

A 

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY. Refer to  REMOVAL [12/2019 - 10/2022] 

Result: 

B 

REPLACE RADIO RECEIVER ASSEMBLY. Refer to  REMOVAL [12/2019 - 10/2022] 

Result: 

C 

GO TO NAVIGATION SYSTEM 

For 8 Inch Display: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 10/2022]

For 12.3 Inch Display: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 10/2022]

1. Check if the audio and visual system is operating and functioning normally.

   OK

   The audio and visual system is normal.

   Result

   Proceed to
   OK
   NG

Result: 

OK 

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY. Refer to  REMOVAL [12/2019 - 10/2022] 

Result: 

NG 

GO TO AUDIO AND VISUAL SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 10/2022] 

1. Check that the warning light of the combination meter assembly illuminates and a message displays on the multi-information display when there is a malfunction, and do not when there is not a malfunction.

   OK

   There are no problems with warning lights or warning messages.

   HINT: 

   The warning notification function of the telematics system uses the warning notification signals sent and received by the meter/gauge system. Therefore, if the meter/gauge system is not operating normally, the warning notification function will not operate normally.

   Result

   Result	Proceed to
   OK (for 8 Inch Display)	A
   OK (for 12.3 Inch Display)	B
   NG	C

Result: 

A 

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY. Refer to  REMOVAL [12/2019 - 10/2022] 

Result: 

B 

REPLACE RADIO RECEIVER ASSEMBLY. Refer to  REMOVAL [12/2019 - 10/2022] 

Result: 

C 

GO TO METER / GAUGE SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - ]