Does not Connect to Rear-Miracast [12/2019 - 10/2022]: Procedure

1. Check that there are no metallic objects placed in front of the front surface of the television display assembly.

   OK

   No foreign matter

   Result

   Proceed to
   OK
   NG

Result: 

NG 

REMOVE FOREIGN OBJECT AND RECHECK 

Result: 

OK 

See step  2

1. Check whether the customer's device supports "Miracast" functionality.

   HINT: 

   For supported devices, Refer to Audio and Visual System*1 or Navigation System*2

   w/o Navigation System: Refer to SYSTEM DESCRIPTION [12/2019 - 10/2022]

   w/ Navigation System for 8 Inch Display: Refer to SYSTEM DESCRIPTION [12/2019 - 10/2022]

   w/ Navigation System for 12.3 Inch Display: Refer to SYSTEM DESCRIPTION [12/2019 - 10/2022]

   1. *1: w/o Navigation System
   2. *2: w/ Navigation System

   Result

   Result	Proceed to
   The customer's device supports "Miracast" functionality	A
   The customer's device does not support "Miracast" functionality	B

Result: 

B 

CHECK USING ANOTHER "Miracast" COMPATIBLE DEVICE 

Result: 

A 

See step  3

1. Check whether the "Miracast" functionality is set to "On" in the settings of the customer's device.

   HINT: 

   • "Miracast" is normally set to "Off" by default. As a result, the setting must be manually changed to "On".
   • The operation method differs depending on the device. The name "Miracast" also refers to "Screen Mirroring" and "Media Output", etc.

   Result

   Result	Proceed to
   "Miracast" functionality is set to "On" in the settings of the customer's device	A
   "Miracast" functionality is not set to "On" in the settings of the customer's device	B

Result: 

B 

CHECK AFTER TURNING "Miracast" FUNCTIONALITY TO "ON" 

Result: 

A 

See step  4

1. Check that the "Wi-Fi power" setting is "On" in the "Wi-Fi" settings on the television display.
2. Check that the "Access to network" setting is "Off" in the "Wi-Fi" settings on the television display.*
   1. *: w/ "Wi-Fi" (Station) Function
3. Check that the "Bluetooth power" setting is "Off" on the multi-display.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  5

1. Check connection:
   1. Check the connection between the device and "Miracast" on the television display in the vehicle and on the device itself.
   2. Allow Miracast video to be streamed to the television display and wait for 15 seconds.
   3. Check that the smart phone screen is displayed on the television display.

   HINT: 

   If the "Miracast" connection cannot be established even after checking, confirm the connection again.

   Result

   Result	Proceed to
   Smartphone screen is displayed on the television display	A
   "Miracast" connection cannot be established even after performing the above connection check twice	B

Result: 

A 

USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - ] 

Result: 

B 

See step  6

1. Check using another "Miracast" supported device.

   Result

   Result	Proceed to
   Established connection with "Miracast"	A
   Could not establish connection with "Miracast"	B

Result: 

A 

END (DEVICE IS DEFECTIVE) 

Result: 

B 

REPLACE TELEVISION DISPLAY ASSEMBLY. Refer to  REMOVAL [12/2019 - 10/2022]