Diagnosis System [10/2022 - ]

HINT: 

When system self-diagnosis DTCs cannot be output due to a malfunction that is preventing diagnosis mode from being started or the multi-display from displaying, read the DTCs using the GTS.

1. Start diagnosis and display the "Service Menu" screen.
2. Select "Failure Diagnosis" on the service menu screen to display the failure diagnosis screen.
3. Select "System Check" of the failure diagnosis screen to display the system check mode screen.
   SYSTEM CHECK MODE SCREEN DESCRIPTION
   
   

   Display	Content
   *a: Device Name List	Displays the components names, including additional devices (the physical address is displayed if the name is unknown)
   *b: Check Result	Displays the inspection result of connected devices
   *c: Optional Device Name List	Displays the components names, including aftermarket devices
   *d: Memory Clear	Clear current DTCs and confirmed DTCs (press and hold for 3 seconds or more)
   *e: Recheck	Performs a check again

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   1. Confirm that each of the following connected devices are displayed:

      Name	Component	Connection Method
      AVN	Radio and display receiver assembly	-
      DSP-AMP	Stereo component amplifier assembly*1	AVC-LAN
      Qi	Mobile wireless charger cradle assembly*2	Local CAN
      IF-BOX_USB	No. 1 stereo jack adapter assembly	USB
      DCM	DCM (telematics transceiver)*3	USB

      1. *1: w/ "JBL" Sound System

         *2: w/ Wireless Charging System

         *3: w/ Telematics System

      HINT: 

      • When diagnosis starts, the system check mode screen is displayed and the check is performed.
      • System check mode displays the inspection results screen based on the response for each device during "system inspection instruction", "system inspection result demand", etc., and "Normal Diagnosis Notice", notifications.
      • The displayed screen is an example only. The actual device name displayed on the screen may differ depending on the connected device (dealer installed options, etc.).
   2. CHECK SYSTEM CHECK RESULTS (AVC-LAN/USB/LOCAL BUS CONNECTED DEVICES)

      Check result	Meaning
      OK	No DTCs are stored
      DETAIL (*1)	DTCs are stored
      NCON (*2)	A device that was previously registered to the system is not responding during registration Cannot confirm a connection of a device that was previously registered to the system
      NRES	No response of diagnosis information
      Device name and/or system check result cannot be displayed for AVC-LAN*2/USB/LOCAL BUS CONNECTED DEVICES	No history of a device being registered to the system, and no response during the diagnosis check

      *1: When the "DETAIL" button is pressed, the system transitions to the unit check mode screen.

      *2: If "NCON" is displayed for all AVC-LAN connected devices or all AVC-LAND connected devices are not displayed, refer to the troubleshooting procedure for AVC-LAN malfunction.

4. Unit Check Mode

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   1. When "DETAIL" is displayed on the system check mode inspection results, the system transitions to the unit check mode screen when pressed.
   2. Confirm and record the DTCs
      UNIT CHECK MODE SCREEN DESCRIPTION
      
      

      Display	Content
      *a: Device name	Target device name
      *b: History DTC	Displays stored DTCs (up to 6 items) for the target device
      *c: Latest	An "X" is displayed for the target device when latest DTCs (latest malfunction in current trip) exist
      *d: Confirm	An "X" is displayed for the target device when confirmed DTCs (diagnostic trouble codes that have been confirmed up until the current time) exist
      *e: Time of occurrence	Displays the time that the DTC was stored
      *f: Code CLR	Clears DTC information of the target device and clears the display

      NOTE:

      A maximum of 6 codes are stored for the radio and display receiver assembly. When it is suspected that more than 6 codes are output, confirm the DTCs using the GTS.

      HINT: 

      Unit check mode screen is updated once per second.

1. Clear the DTCs

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   1. Select "Code CLR" on the unit check mode screen (press and hold for 3 seconds or more) and clear the DTCs.

HINT: 

• When system self-diagnosis DTCs cannot be output due to a malfunction that is preventing diagnosis mode from being started or the multi-display from displaying, read the DTCs using the GTS.
• Enter diagnostic mode by performing one of the following methods.

1. Start method 1
   1. Using the GTS, display the diagnostic mode window.

      Body Electrical > Navigation System > Utility 

      Tester Display
      Diagnostic Mode

   2. When diagnosis starts, the "Service Menu" screen is displayed.

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2. Start method 2
   1. Ensure that the vehicle is stopped.
   2. Turn the ignition switch to ON.
   3. Turn off the multi-display.
   4. Turn off the audio of the radio and display receiver assembly.
   5. Flick the multi-display 5 times from left to right as shown in the illustration.

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   6. Flick the multi-display 5 times from right to left as shown in the illustration.

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      HINT: 

      Make sure to complete the operation within 15 seconds of performing the initial flick from left to right.

   7. When diagnosis starts, the service menu screen is displayed.

      HINT: 

      If diagnosis does not start due to a failed operation, turn the display on then off and perform the procedure from the start. (Only turning the audio of the radio and display receiver assembly from off to on is not a valid method)

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1. Service Menu

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HINT: 

There are 2 methods to cancel diagnosis

1. Cancellation method 1
   1. Press and hold the VOL switch for 3 seconds or more to restart the system.
2. Cancellation method 2
   1. Turn the ignition switch off.

HINT: 

The service menu screen can be used to perform malfunction diagnosis for each device, confirm functions and information, and collect data.

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1. Failure Diagnosis
   FAILURE DIAGNOSIS SCREEN DISPLAY CONTENTS
   
   

   Display	Details	Link
   System Check	Display the names of devices connected to the system, and display current and confirmed DTCs as diagnosis results for those devices.	Refer to DIAGNOSIS SYSTEM [10/2022 - ]
   Diagnosis Recorder	"Bluetooth" connection history and Wi-Fi connection history can be confirmed	-

   HINT: 

   Each failure diagnosis screen is created by the radio and display receiver assembly.

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   1. Diagnosis Recorder
      DIAGNOSIS RECORDER SCREEN DESCRIPTION
      
      

      Display	Details	Link
      Delete REC DATA	Recorded history data can be cleared	-
      Recording ON/OFF	When performing a "Bluetooth" trace or Wi-Fi trace, the recorder function can be set to off	-
      BT Trace output	"Bluetooth" connection history can be confirmed	Refer to OPERATION CHECK [10/2022 - ]
      Wi-Fi Trace output	"Wi-Fi" connection history can be confirmed

      HINT: 

      Each diagnosis recorder screen is created by the radio and display receiver assembly.

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2. Function Check/Setting I
   FUNCTION CHECK/SETTING I SCREEN DESCRIPTION
   
   

   Display	Content	Link
   Panel&Steering Switch	Checks the operation of the panel switch and steering switch	Refer to OPERATION CHECK [10/2022 - ]
   Touch Switch Check	Checks the operation of the touch switch of the multi-display
   Microphone Check	Checks the connection status of the microphone to the radio and display receiver assembly
   System Sensors Check (w/ Navigation System)	Displays GNSS related information Sets GNSS date and time settings Displays information regarding each sensor in the radio and display receiver assembly
   GNSS Check (w/o Navigation System)	Displays information regarding GNSS GNSS date and time settings Displays information regarding each sensor in the radio and display receiver assembly
   Vehicle Signal	Performs an inspection of vehicle side signal received by the radio and display receiver assembly
   HF Voice Quality Setting	HF Voice Quality Setting
   Camera Setting (w/ Parking Assist Monitor System)	Performs adjustment of parking assist monitor system	Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2022 - ]
   Camera Setting (w/ panoramic View Monitor System)	Performs adjustment of panoramic view monitor system	Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2022 - ]

   HINT: 

   Each function check/setting I screen is created by the radio and display receiver assembly.

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3. Service Information

   HINT: 

   The service information screen can be used to confirm information and read the memory.

   SERVICE INFORMATION SCREEN DESCRIPTION
   
   

   Display	Content	Link
   VUI Information	Displays information regarding voice recognition	Refer to OPERATION CHECK [10/2022 - ]
   Memory point backup	Performs memory read using the GTS	-
   Version Information	Displays connected device version information	-
   APP distribution Info	Displays in-vehicle device ID, device identification ID, distribution application PF version, registered user information, etc.	-
   Repro info	Displays in-vehicle device ID, SCOMO ID, etc.	-

   HINT: 

   Each service information screen is created by the radio and display receiver assembly.

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   1. APP distribution Info
      APP DISTRIBUTION INFO SCREEN DESCRIPTION
      
      

      Item	Content
      In-vehicle ID	Displays in-vehicle device ID
      Model discernment ID	Displays model discernment ID
      APP distribution PF version	Displays platform version that the application uses
      Connection Server	This item is displayed but is not used
      User registration	User registration information is displayed

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   2. Repro info
      REPRO INFO SCREEN DISPLAY INFORMATION
      
      

      Display	Details
      In-vehicle ID	Displays in-vehicle device ID of radio and display receiver assembly
      SCOMO ID	This item is displayed but is not used
      Server	This item is displayed but is not used

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4. Product Information
   PRODUCT INFORMATION SCREEN DESCRIPTION
   
   

   Display	Content
   VIN	Displays VIN
   Product Number (AVN)	Displays serial number of the radio and display receiver assembly
   Product Number (Ext Box)	This item is displayed but is not used
   HU ID	Displays serial number of the radio and display receiver assembly
   Chip serial No. (AVN)	Displays IC serial number of the radio and display receiver assembly
   Chip serial No. (Ext Box)	This item is displayed but is not used
   DCM IMEI	Displays DCM (telematics transceiver) IMEI
   DCM ICCID	Displays DCM (telematics transceiver) ICCID
   DCM MSISDN	Displays DCM (telematics transceiver) MSISDN
   DCM Contract status	Displays DCM (telematics transceiver) contract status
   HELPNET ID	Displays DCM (telematics transceiver) HELPNET ID

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