How To Proceed With Troubleshooting [12/2019 - 10/2022]: Procedure

Result

Result: 

NEXT 

See step  2

1. Ask the customer about the problems and the conditions at the time the malfunction occurred to make sure the problem symptom was not temporarily caused by radio waves in the surrounding environment.

   HINT: 

   The parking assist monitor display may be temporarily distorted due to radio waves around the vehicle.

   Problem Symptom	Cause
   The problem symptom indicates a parking assist monitor display malfunction and the problem symptom cannot be reproduced.	The display may be temporarily distorted when the vehicle is close to an object that transmits radio waves, such as a telecommunication tower, an airport or a truck equipped with a transceiver.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  3

1. Measure the auxiliary battery voltage with the ignition switch off.

   Standard Voltage

   11 to 14 V

   If the voltage is below 11 V, replace or recharge the auxiliary battery before proceeding to the next step.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  4

1. w/ Navigation System:

   Refer to PROBLEM SYMPTOMS TABLE [12/2019 - 10/2022]

2. w/ Audio and Visual System:

   Refer to PROBLEM SYMPTOMS TABLE [12/2019 - 10/2022]

   Result

   Result	Proceed to
   Navigation system and audio and visual system are normal	A
   Navigation system is abnormal	B
   Audio and visual system is abnormal	C

Result: 

B 

GO TO NAVIGATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 10/2022] 

Result: 

C 

GO TO AUDIO AND VISUAL SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 10/2022] 

Result: 

A 

See step  5

1. Use the GTS to check if the CAN communication system is functioning normally.

   HV Model:

   Refer to DIAGNOSIS SYSTEM [12/2019 - 09/2020] , or refer to DIAGNOSIS SYSTEM [09/2020 - 10/2021] , or refer to DIAGNOSIS SYSTEM [10/2021 - 10/2022]

   Gasoline Model:

   Refer to DIAGNOSIS SYSTEM [12/2019 - 09/2020] , or refer to DIAGNOSIS SYSTEM [09/2020 - 10/2022]

   Result

   Result	Proceed to
   CAN communication system DTCs are not output	A
   CAN communication system DTCs are output	B

Result: 

B 

GO TO CAN COMMUNICATION SYSTEM 

HV Model:

Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 10/2021] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2021 - 10/2022]

Gasoline Model:

Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 10/2022]

Result: 

A 

See step  6

1. Check for DTCs and make a note of any codes that are output.

   Refer to DTC CHECK / CLEAR [12/2019 - 10/2022] 

   Chassis > Rear Camera > Trouble Codes 

   Body Electrical > Navigation System > Trouble Codes 

2. Clear the DTCs.

   Refer to DTC CHECK / CLEAR [12/2019 - 10/2022] 

   Chassis > Rear Camera > Clear DTCs 

   Body Electrical > Navigation System > Clear DTCs 

3. Recheck for DTCs. Try to reproduce the DTCs by duplicating the detection conditions of the DTCs.

   Refer to DTC CHECK / CLEAR [12/2019 - 10/2022] 

   Chassis > Rear Camera > Trouble Codes 

   Body Electrical > Navigation System > Trouble Codes 

   NOTE:

   C1622 is output from the radio and display receiver assembly. Therefore, if C1622 is output, proceed to the Problem Symptoms Table for the relevant systems.

   w/ Navigation System:

   Refer to DIAGNOSTIC TROUBLE CODE CHART [12/2019 - 10/2022]

   w/ Audio and Visual System:

   Refer to DIAGNOSTIC TROUBLE CODE CHART [12/2019 - 10/2022]

   Result

   Result	Proceed to
   No DTCs are output	A
   DTCs are output	B

Result: 

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [12/2019 - 10/2022]  

Result: 

A 

See step  7

1. Refer to Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [12/2019 - 10/2022] 

   Result

   Result	Proceed to
   Fault is not listed in Problem Symptoms Table	A
   Fault is listed in Problem Symptoms Table	B

Result: 

B 

See step  9

Result: 

A 

See step  8

1. Diagnosis System

   Refer to DIAGNOSIS SYSTEM [12/2019 - 10/2022] 

2. Terminals of ECU

   Refer to TERMINALS OF ECU [12/2019 - 10/2022] 

3. Data List / Active Test

   Refer to DATA LIST / ACTIVE TEST [12/2019 - 10/2022] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  9

Result

Result: 

NEXT 

See step  10

Result

Result: 

NEXT 

END