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Home >> Toyota >> 2021 >> Highlander LE, 4WD >> Repair and Diagnosis >> Accessories & Equipment >> Anti-Theft Systems >> Smart Key System (For Entry) - Symptom Tests (2 Of 2) >> SMART KEY SYSTEM (for Entry Function) >> Back Door Entry Lock Function does not Operate [12/2019 - 11/2023] >> Procedure

Back Door Entry Lock Function does not Operate [12/2019 - 11/2023]: Procedure

  1. CHECK POWER DOOR LOCK CONTROL SYSTEM 
    1. When the door control switch on the multiplex network master switch assembly is operated, check that the back door lock and unlock according to the switch operation.

      Refer to OPERATION CHECK [12/2019 - 11/2023]

      OK

      Back door lock/unlock operate normally.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    GO TO POWER DOOR LOCK CONTROL SYSTEM 

    Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 11/2023]

    Result: 

    OK 

    See step  2

  2. READ VALUE USING GTS (TR/B-DOOR LOCK SW) 
    1. Read the Data List according to the display on the GTS.

      Body Electrical > Smart Key > Data List 

      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      Tr/B-Door Lock SW Back door opener switch assembly (lock switch) ON or OFF ON: Back door opener switch assembly (lock switch) pressed
      OFF: Back door opener switch assembly (lock switch) not pressed
      • Displays whether the back door opener switch assembly (lock switch) is on or off.
      • Use this Data List item to help determine if there is a switch malfunction when the back door lock function does not operate.

      Body Electrical > Smart Key > Data List 

      Tester Display
      Tr/B-Door Lock SW

      HINT: 

      When checking the operation of the entry lock function several times, it can be operated up to 2 times consecutively. To operate the function 3 times or more consecutively, the doors need to be unlocked once. However, this is only for the entry lock function, other door lock operations, such as a wireless door lock operation can be performed consecutively.

      OK

      The GTS display changes correctly in response to the operation of the back door opener switch assembly.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY) 

    Refer to REMOVAL [12/2019 - 11/2023]

    Result: 

    NG 

    See step  3

  3. CHECK HARNESS AND CONNECTOR (BACK DOOR OPENER SWITCH ASSEMBLY - CERTIFICATION ECU (SMART KEY ECU ASSEMBLY)) 
    1. Disconnect the M5 certification ECU (smart key ECU assembly) connector.
    2. Disconnect the W11 back door opener switch assembly connector.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      M5-27 (TSW6) - W11-1 (L) Always Below 1 Ω
      W11-2 (E) - Other terminals and body ground Always Below 1 Ω
      M5-27 (TSW6) or W11-1 (L) - Other terminals and body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

    Result: 

    OK 

    See step  4

  4. INSPECT BACK DOOR OPENER SWITCH ASSEMBLY (LOCK SWITCH) 

    Refer to INSPECTION [12/2019 - ]

    Result

    Proceed to
    OK
    NG

    Result: 

    OK 

    REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY) 

    Refer to REMOVAL [12/2019 - 11/2023]

    Result: 

    NG 

    REPLACE BACK DOOR OPENER SWITCH ASSEMBLY 

    Refer to REMOVAL [12/2019 - ]