ENTUNE 3.0 App Suite Connect (T-SB-0039-20 REV2)

WARNING: This page is about the Highlander Hybrid LE, 2.5L Eng VIN A, which is a different variant/trim than selected.

Publication date: 2020-10-22
Reference number: T-SB-0039-20 REV2
Supersedes refnos: T-SB-0039-20, T-SB-0039-20 REV1

ENTUNE 3.0 APP SUITE CONNECT

TECHNICAL SERVICE BULLETIN

Reference Number(s): T-SB-0039-20 Rev2, Date of Issue: October 22, 2020

TOYOTA:	2021 4Runner, Avalon, Avalon HV, C-HR, Camry, Camry HV, Corolla, Corolla Hatchback, Corolla HV, Highlander, Highlander HV, Mirai, Prius, Prius Prime, RAV4, RAV4 HV, RAV4 Prime, Sequoia, Sienna HV, Tacoma, Tundra, Venza HV
SERVICE CATEGORY:	General
SECTION:	Pre-Delivery Service
MARKET:	USA
COPYRIGHT:	© 2020 Toyota, USA License Agreement TMS1002

Superceded Bulletin(s): T-SB-0039-20 Rev1, Date of Issue: July 27, 2020, T-SB-0039-20, Date of Issue: April 15, 2020

APPLICABILITY

YEAR(S)	MODEL(S)	ADDITIONAL INFORMATION
2021	4Runner, Avalon, Avalon HV, C-HR, Camry, Camry HV, Corolla, Corolla Hatchback, Corolla HV, Highlander, Highlander HV, Mirai, Prius, Prius Prime, RAV4, RAV4 HV, RAV4 Prime, Sequoia, Sienna HV, Tacoma, Tundra, Venza HV

REVISION NOTICE

October 22, 2020 Rev 2:

Applicability has been updated to include 2021 model year Sienna Hybrid vehicles.

July 27, 2020 Rev 1:

Applicability has been updated to include 2021 model year Venza Hybrid vehicles.

Any previous printed versions of this bulletin should be discarded.

INTRODUCTION

An initialization procedure is required to activate the Entune™ 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also be performed under other circumstances, such as following a head unit replacement or after the customer's personal settings are erased.

The initialization procedure requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. Following the initialization procedure, individual Entune™ 3.0 apps may periodically update through an over-the-air update system. Updates are either optional or mandatory. The update procedure will take approximately 1 minute for each app requiring an update. Follow the Initialization/Update Procedure in this bulletin to perform the initialization and app updates.

WARRANTY INFORMATION

OP CODE	DESCRIPTION	TIME	OFP	T1	T2
N/A	Not Applicable to Warranty	-	-	-	-

INITIALIZATION/UPDATE PROCEDURE

Press the Apps button on the head unit.
Select OK when the "To download applications, you will need..." pop-up displays.
Select Update.
Select Install when the download has been completed.
Select Continue when the "During installation..." pop-up displays.
Select OK once the installation has been completed.
Confirm that the installation was successful by pressing the Apps button on the head unit. The installation is ONLY complete if the pop-up message shown is NOT displayed.
NOTE:
- Entune App Suite content varies by model. Some models may have very few Apps or only support Alexa.
- Alexa MUST be installed separately via the Toyota + Alexa smartphone app (not included in this procedure).