Structure:Body:Bumpers (23V720000)

WARNING: This page is about the Highlander Hybrid LE, 2.5L Eng VIN A, which is a different variant/trim than selected.

Publication date: 2023-10-26
Reference number: 23V720000

STRUCTURE:BODY:BUMPERS

NHTSA RECALL BULLETIN

Reference Number(s): 23V720000

VEHICLE DESCRIPTION

Model(s): 2020 TOYOTA HIGHLANDER

2020 TOYOTA HIGHLANDER HYBRID

2021 TOYOTA HIGHLANDER

2021 TOYOTA HIGHLANDER HYBRID

2022 TOYOTA HIGHLANDER

2022 TOYOTA HIGHLANDER HYBRID

2023 TOYOTA HIGHLANDER

2023 TOYOTA HIGHLANDER HYBRID

Campaign No: 23V720000

Number of Affected Vehicles: 750795

Beginning Date of Manufacture: 1900 JAN

Ending Date of Manufacture: 1900 JAN

SYSTEM

STRUCTURE:BODY:BUMPERS

DESCRIPTION OF DEFECT

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

CONSEQUENCE OF DEFECT

A detached front bumper cover can become a road hazard, increasing the risk of a crash.

CORRECTIVE ACTION

Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner notification letters are expected to be mailed December 11, 2023. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

NOTES

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

ADDITIONAL INFORMATION

The National Highway Traffic Safety Administration operates Monday through Friday from 8:00 AM to 4:00 PM, Eastern Time. For more information call (800) 424-9393 or (202) 366-0123. For the hearing impaired, call (800) 424-9153.