Caution / Notice / Hint

NOTE:

First perform the communication function inspections in How to Proceed with Troubleshooting to confirm that there are no CAN communication malfunctions before troubleshooting this problem.
Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2023 - ]
Inspect fuses for circuits related to this system before performing the following inspection procedure.
If the multiplex network door ECU has been replaced, or if any of the connectors has been disconnected, initialize the power back door system.
Refer to INITIALIZATION [11/2023 - ]
If the main body ECU (multiplex network body ECU) is replaced, refer to Registration.
for HV Model: Refer to REGISTRATION [11/2023 - ]

for Gasoline Model: Refer to REGISTRATION [11/2023 - ]
If the 2-step unlock function is enabled via customize settings, only the driver door unlocks when the first unlock operation is performed and the power back door does not operate as all the doors are not unlocked.