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Home >> Toyota >> 2021 >> Highlander LE, 4WD >> Repair and Diagnosis (Single Page) >> Accessories & Equipment >> Anti-Theft Systems >> Power Back Door System - Diagnostic Codes & Symptom Tests >> Power Back Door System >> Jam Protection Function Activates During Power Back Door Operation [12/2019 - 11/2023] >> Procedure

Jam Protection Function Activates During Power Back Door Operation [12/2019 - 11/2023]: Procedure

  1. CHECK POWER BACK DOOR SYSTEM 
    1. Check if there are any foreign objects interfering with back door operation.

      Result

      Result Proceed to
      There are no foreign objects A
      There are foreign objects B

    Result: 

    REMOVE FOREIGN OBJECT 

    Result: 

    See step  2

  2. CHECK BACK DOOR OPERATION 
    1. Check back door operation.
      1. Set the customize setting "System Settings" on the multi-information display to OFF.

        Refer to CUSTOMIZE PARAMETERS [12/2019 - 11/2023]

        NOTE:

        This check is possible only when the "System Settings" customize setting is set to OFF on the multi-information display in the combination meter assembly. (The default setting is ON.)

      2. Open/close the back door by hand.

      Result

      Result Proceed to
      The back door fully opens and closes smoothly A
      The back door does not fully open and close smoothly B
    2. Set the customize setting "System Settings" on the multi-information display to ON.

      Refer to CUSTOMIZE PARAMETERS [12/2019 - 11/2023]

      NOTE:

      The "System Settings" customize setting on the multi-information display in the combination meter assembly must be set to ON for the power back door system to operate.

    Result: 

    ADJUST BACK DOOR 

    Result: 

    See step  3

  3. READ VALUE USING GTS (PBD TOUCH SENSOR) 
    1. Read the Data List according to the display on the GTS.

      Body Electrical > Back Door > Data List 

      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      PBD Touch Sensor (Right) Power back door sensor assembly RH signal OFF, ON or Open OFF: Power back door sensor assembly RH not pressed
      ON: Power back door sensor assembly RH pressed
      Open: Power back door sensor assembly RH circuit open
      -
      PBD Touch Sensor (Left) Power back door sensor assembly LH signal OFF, ON or Open OFF: Power back door sensor assembly LH not pressed
      ON: Power back door sensor assembly LH pressed
      Open: Power back door sensor assembly LH circuit open
      -

      Body Electrical > Back Door > Data List 

      Tester Display
      PBD Touch Sensor (Right)
      PBD Touch Sensor (Left)

      Result

      Result Proceed to
      On the GTS screen, OFF or ON is displayed accordingly A
      On the GTS screen, OFF or ON is not displayed accordingly or Open is displayed for power back door sensor assembly RH B
      On the GTS screen, OFF or ON is not displayed accordingly or Open is displayed for power back door sensor assembly LH C

    Result: 

    See step  6

    Result: 

    See step  8

    Result: 

    See step  4

  4. REPLACE POWER BACK DOOR UNIT ASSEMBLY SET 
    1. Replace the power back door unit assembly set with a new or known good one.

      Refer to REMOVAL [12/2019 - ]

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  5

  5. CHECK POWER BACK DOOR SYSTEM 
    1. Check the power back door system operation.

      Refer to OPERATION CHECK [12/2019 - 11/2023]

      OK

      Power back door system operates normally

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    END (POWER BACK DOOR UNIT ASSEMBLY SET WAS MALFUNCTIONING) 

    Result: 

    NG 

    REPLACE MULTIPLEX NETWORK DOOR ECU. Refer to  REMOVAL [12/2019 - 11/2023] 

  6. INSPECT POWER BACK DOOR SENSOR ASSEMBLY RH 

    Refer to INSPECTION [12/2019 - ]

    Result

    Proceed to
    OK
    NG

    Result: 

    NG 

    REPLACE POWER BACK DOOR SENSOR ASSEMBLY RH. Refer to  REMOVAL [12/2019 - ] 

    Result: 

    OK 

    See step  7

  7. CHECK HARNESS AND CONNECTOR (POWER BACK DOOR SENSOR ASSEMBLY RH - MULTIPLEX NETWORK DOOR ECU) 
    1. Disconnect the W18 multiplex network door ECU connector.
    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      W9-1 (OSR) - W18-6 (OSR) Always Below 1 Ω
      W9-2 (OSRE) - W18-24 (OSE) Always Below 1 Ω
      W9-1 (OSR) or W18-6 (OSR) - Body ground Always 10 kΩ or higher
      W9-2 (OSRE) or W18-24 (OSE) - Body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE MULTIPLEX NETWORK DOOR ECU. Refer to  REMOVAL [12/2019 - 11/2023] 

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

  8. INSPECT POWER BACK DOOR SENSOR ASSEMBLY LH 

    Refer to INSPECTION [12/2019 - ]

    Result

    Proceed to
    OK
    NG

    Result: 

    NG 

    REPLACE POWER BACK DOOR SENSOR ASSEMBLY LH. Refer to  REMOVAL [12/2019 - ] 

    Result: 

    OK 

    See step  9

  9. CHECK HARNESS AND CONNECTOR (POWER BACK DOOR SENSOR ASSEMBLY LH - MULTIPLEX NETWORK DOOR ECU) 
    1. Disconnect the W18 multiplex network door ECU connector.
    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      W10-1 (OSL) - W18-26 (OSL) Always Below 1 Ω
      W10-2 (OSLE) - W18-24 (OSE) Always Below 1 Ω
      W10-1 (OSL) or W18-26 (OSL) - Body ground Always 10 kΩ or higher
      W10-2 (OSLE) or W18-24 (OSE) - Body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE MULTIPLEX NETWORK DOOR ECU. Refer to  REMOVAL [12/2019 - 11/2023] 

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR