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Home >> Toyota >> 2021 >> Highlander LE, 4WD >> Repair and Diagnosis (Single Page) >> Accessories & Equipment >> Anti-Theft Systems >> Power Door Lock Control System - Diagnostic Codes & Symptom Tests >> Power Door Lock Control System >> Only Back Door cannot be Opened [12/2019 - 11/2023] >> Procedure

Only Back Door cannot be Opened [12/2019 - 11/2023]: Procedure

  1. PERFORM ACTIVE TEST USING GTS (TRUNK AND BACK-DOOR OPEN) 
    1. Perform the Active Test according to the display on the GTS.

      Body Electrical > Main Body > Active Test 

      Tester Display Measurement Item Control Range Diagnostic Note
      Trunk and Back-Door Open Back door lock motor OFF/ON -

      Body Electrical > Main Body > Active Test 

      Tester Display
      Trunk and Back-Door Open

      OK

      The back door lock with courtesy light switch assembly unlatches when ON is selected.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    See step  5

    Result: 

    OK 

    See step  2

  2. READ VALUE USING GTS (TR/B-DOOR LOCK SW) 
    1. Read the Data List according to the display on the GTS.

      Body Electrical > Entry&Start > Data List 

      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      Tr/B-Door Unlock SW Back door opener switch (open switch) OFF or ON OFF: Back door opener switch (open switch) not pressed
      ON: Back door opener switch (open switch) pressed
      -

      Body Electrical > Entry&Start > Data List 

      Tester Display
      Tr/B-Door Unlock SW

      OK

      The GTS displays ON or OFF according to the back door opener switch (open switch) operation.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU). Refer to  REMOVAL [12/2019 - 10/2022]  , or refer to  REMOVAL [10/2022 - 11/2023] 

    Result: 

    NG 

    See step  3

  3. INSPECT BACK DOOR OPENER SWITCH ASSEMBLY 

    Refer to INSPECTION [12/2019 - ]

    Result

    Proceed to
    OK
    NG

    Result: 

    NG 

    REPLACE BACK DOOR OPENER SWITCH ASSEMBLY. Refer to  REMOVAL [12/2019 - ] 

    Result: 

    OK 

    See step  4

  4. CHECK HARNESS AND CONNECTOR (BACK DOOR OPENER SWITCH ASSEMBLY - CERTIFICATION ECU (SMART KEY ECU ASSEMBLY) AND BODY GROUND) 
    1. Disconnect the M5 certification ECU (smart key ECU assembly) connector.
    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      W11-3 (UL) - M5-26 (TSW5) Always Below 1 Ω
      W11-2 (E) - Body ground Always Below 1 Ω
      W11-3 (UL) or M5-26 (TSW5) - Other terminals and body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY). Refer to  REMOVAL [12/2019 - 11/2023] 

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

  5. INSPECT BACK DOOR LOCK WITH COURTESY LIGHT SWITCH ASSEMBLY 

    Refer to INSTALLATION [12/2019 - ]

    Result

    Proceed to
    OK
    NG

    Result: 

    NG 

    REPLACE BACK DOOR LOCK WITH COURTESY LIGHT SWITCH ASSEMBLY. Refer to  REMOVAL [12/2019 - ] 

    Result: 

    OK 

    See step  6

  6. CHECK HARNESS AND CONNECTOR (BACK DOOR LOCK WITH COURTESY LIGHT SWITCH ASSEMBLY - MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU)) 
    1. Disconnect the 4D instrument panel junction block assembly connector.
    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      W12-1 (ACT+) - 4D-20 Always Below 1 Ω
      W12-2 (ACT-) - Body ground Always Below 1 Ω
      W12-1 (ACT+) or 4D-20 - Other terminals and body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

    Result: 

    OK 

    See step  7

  7. REPLACE INSTRUMENT PANEL JUNCTION BLOCK ASSEMBLY 
    1. Replace the instrument panel junction block assembly.

      Refer to REMOVAL [12/2019 - 10/2022] , or refer to REMOVAL [10/2022 - 11/2023]

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  8

  8. CHECK BACK DOOR OPEN OPERATION 
    1. Check that the back door can be opened.

      OK

      The back door can be opened.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    END (INSTRUMENT PANEL JUNCTION BLOCK ASSEMBLY WAS DEFECTIVE) 

    Result: 

    NG 

    REPLACE MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU). Refer to  REMOVAL [12/2019 - 10/2022]  , or refer to  REMOVAL [10/2022 - 11/2023]