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Home >> Toyota >> 2021 >> Highlander LE, 4WD >> Repair and Diagnosis >> Body & Frame >> Exterior/Interior Trim >> Interior Body Panels / Trim - Service Information (2 Of 2) >> Roof Headlining >> Removal [12/2019 - 10/2022] >> Procedure

Removal [12/2019 - 10/2022]: Procedure

  1. REMOVE DECK BOARD ASSEMBLY 
    1. Remove the deck board assembly.
  2. REMOVE NO. 3 DECK BOARD SUB-ASSEMBLY (w/o Woofer) 
    1. Remove the No. 3 deck board sub-assembly.
  3. REMOVE TONNEAU COVER ASSEMBLY (w/ Tonneau Cover) 
    1. Remove the tonneau cover assembly.
  4. REMOVE BATTERY SERVICE HOLE COVER 
    1. Disengage the 6 claws and 2 guides to remove the battery service hole cover.
      GTY882921Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  5. REMOVE REAR DECK FLOOR BOX 
    1. Using a clip remover, remove the 7 clips.
      GTY936017Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Remove the nut.
      GTY883023Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    3. Disengage the 7 claws and 2 clips to remove the rear deck floor box.
  6. REMOVE DECK SIDE TRIM BOX LH (w/o Woofer) 
    1. Disengage the 4 claws to remove the deck side trim box LH.
      GTY883024Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  7. REMOVE REAR FLOOR FINISH PLATE 
    1. Disengage the 4 claws, 2 guides and 4 clips to remove the rear floor finish plate as shown in the illustration.
      GTY871422Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      Remove in this Direction
  8. REMOVE REAR NO. 2 SEAT ASSEMBLY 

    Refer to REMOVAL [12/2019 - ]

  9. REMOVE FRONT DOOR SCUFF PLATE LH 
    1. Disengage the claw as shown in the illustration.
      GTY935231Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      Place Hand Here
      Remove in this Direction

      HINT: 

      Use the same procedure for the front side and rear side.

    2. Disengage the claw and guide as shown in the illustration.
      GTY946570Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      Place Hand Here
      Remove in this Direction
    3. Disengage the 2 claws as shown in the illustration.
      GTY946558Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      Place Hand Here
      Remove in this Direction
    4. Disengage the 2 claws as shown in the illustration.
      GTY946551Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      Place Hand Here
      Remove in this Direction
    5. Disengage the 2 claws as shown in the illustration.
      GTY946562Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      Place Hand Here
      Remove in this Direction
    6. Disengage the 2 guides to remove the front door scuff plate LH as shown in the illustration.
      GTY946556Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      Place Hand Here
      Remove in this Direction
  10. REMOVE COWL SIDE TRIM SUB-ASSEMBLY LH 
    1. Remove the clip.
      GTY889214Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      Remove in this Direction
    2. Disengage the claw and clip to remove the cowl side trim sub-assembly LH as shown in the illustration.
  11. REMOVE FRONT DOOR OPENING TRIM WEATHERSTRIP LH 

    Refer to PROCEDURE - Step 3

  12. REMOVE FRONT PILLAR GARNISH ASSEMBLY LH 
    1. Apply protective tape around the front pillar garnish assembly LH as shown in the illustration.
      GTY940229Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      Protective Tape
    2. Pull the upper part of the front pillar garnish assembly LH toward the inside of the cabin as shown in the illustration to disengage the front pillar garnish assembly LH from the base of the 2 front pillar garnish clips.

      HINT: 

      Let the front pillar garnish assembly LH hang from the 2 front pillar garnish clips.

      GTY905800Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      Remove in this Direction
    3. While pushing the tabs of the front pillar garnish clip as shown in the illustration, disengage it.
      GTY840420Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *1 Front Pillar Garnish Clip

      HINT: 

      When the front pillar garnish clip cannot be disengaged easily:

      1. While pushing the tab of the front pillar garnish clip shown in the illustration with your finger, move the front pillar garnish clip in the direction shown in the illustration.
        GTY846184Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
        Move in this Direction
      2. While pulling the front pillar garnish clip as shown in the illustration, push the tab of the front pillar garnish clip shown in the illustration with a screwdriver and disengage the front pillar garnish clip.
        GTY850246Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
        Pull in this Direction
    4. Disengage the 2 guides to remove the front pillar garnish assembly LH as shown in the illustration.
      GTY855373Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      Remove in this Direction
    5. w/ Front No. 3 Speaker:
      1. Disconnect the connector.
    6. Protect the curtain shield airbag assembly LH.
      GTY864604Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *1 Curtain Shield Airbag Assembly LH
      *a Protective Cover
      *b Adhesive Tape
      1. Cover the curtain shield airbag assembly LH with a protective cover, such as a cloth, and secure the edges of the cover with tape as shown in the illustration.
        NOTE:

        Cover the curtain shield airbag assembly LH with a protective cover as soon as the front pillar garnish assembly LH is removed.

  13. REMOVE REAR OUTER SEAT TRACK BRACKET COVER LH 
    1. Operate the seat track adjusting handle and move the rear No. 1 seat assembly LH to the foremost position.
    2. Disengage the 6 clips and 2 guides to remove the rear outer seat track bracket cover LH.
      GTY893768Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  14. REMOVE REAR DOOR SCUFF PLATE LH 
    1. Disengage the claw as shown in the illustration.
      GTY907219Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      Place Hand Here
      Remove in this Direction
    2. Disengage the 4 claws, 3 clips and guide to remove the rear door scuff plate LH.
      GTY883034Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  15. REMOVE REAR DOOR OPENING TRIM WEATHERSTRIP LH 

    Refer to PROCEDURE - Step 2

  16. REMOVE LAP BELT OUTER ANCHOR COVER (for LH Side) 

    Refer to PROCEDURE - Step 9

  17. DISCONNECT FRONT SEAT OUTER BELT ASSEMBLY LH 

    Refer to PROCEDURE - Step 10

  18. REMOVE LOWER CENTER PILLAR GARNISH LH 
    1. Pull the lower center pillar garnish LH in the directions indicated by the arrows (1) shown in the illustration to disengage the 2 claws (A).
      GTY942653Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Claw (A)
      *b Claw (B)
      Place Hand Here
      Remove in this Direction (1)
      Remove in this Direction (2)
    2. Pull the lower center pillar garnish LH in the direction indicated by the arrow (2) shown in the illustration to disengage the 2 claws (B).
    3. Disengage the 2 clips to remove the lower center pillar garnish LH as shown in the illustration.
      GTY916242Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      Remove in this Direction
  19. REMOVE CENTER PILLAR GARNISH ASSEMBLY LH 
    1. Using a clip remover, remove the 2 clips.
      GTY882995Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Disengage the guide.
    3. Disengage the clip and 2 guides as shown in the illustration.
      GTY927611Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      Remove in this Direction
    4. Pass the anchor of the front seat outer belt assembly LH through the center pillar garnish assembly LH and remove the center pillar garnish assembly LH.
  20. REMOVE FRONT DOOR SCUFF PLATE RH 

    HINT: 

    Use the same procedure as for the LH side.

  21. REMOVE COWL SIDE TRIM SUB-ASSEMBLY RH 

    HINT: 

    Use the same procedure as for the LH side.

  22. REMOVE FRONT DOOR OPENING TRIM WEATHERSTRIP RH 

    HINT: 

    Use the same procedure as for the LH side.

  23. REMOVE FRONT PILLAR GARNISH ASSEMBLY RH 

    HINT: 

    Use the same procedure as for the LH side.

  24. REMOVE REAR OUTER SEAT TRACK BRACKET COVER RH 

    HINT: 

    Use the same procedure as for the LH side.

  25. REMOVE REAR DOOR SCUFF PLATE RH 

    HINT: 

    Use the same procedure as for the LH side.

  26. REMOVE REAR DOOR OPENING TRIM WEATHERSTRIP RH 

    HINT: 

    Use the same procedure as for the LH side.

  27. REMOVE LAP BELT OUTER ANCHOR COVER (for RH Side) 

    HINT: 

    Use the same procedure as for the LH side.

  28. DISCONNECT FRONT SEAT OUTER BELT ASSEMBLY RH 

    HINT: 

    Use the same procedure as for the LH side.

  29. REMOVE LOWER CENTER PILLAR GARNISH RH 

    HINT: 

    Use the same procedure as for the LH side.

  30. REMOVE CENTER PILLAR GARNISH ASSEMBLY RH 

    HINT: 

    Use the same procedure as for the LH side.

  31. REMOVE FRONT DECK SIDE TRIM COVER LH 
    1. Remove the clip.
      GTY882989Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Disengage the 5 clips and 3 guides to remove the front deck side trim cover LH as shown in the illustration.
      GTY882990Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  32. DISCONNECT REAR SEAT OUTER BELT ASSEMBLY LH 

    Refer to PROCEDURE - Step 14 [12/2019 - 10/2021] , or refer to PROCEDURE - Step 14 [10/2021 - 10/2022]

  33. REMOVE NO. 2 DECK SIDE TRIM COVER 
    1. Disengage the 4 claws and clip to remove the No. 2 deck side trim cover as shown in the illustration.
      GTY865347Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      Remove in this Direction
  34. DISCONNECT REAR NO. 2 SEAT OUTER BELT ASSEMBLY LH 

    Refer to PROCEDURE - Step 16

  35. REMOVE DECK TRIM POCKET COVER (for LH Side) 
    1. Using a moulding remover, disengage the 2 claws to remove the deck trim pocket cover.
      GTY936037Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  36. REMOVE NO. 1 LUGGAGE COMPARTMENT TRIM HOOK (for LH Side) 
    1. Turn the No. 1 luggage compartment trim hook as shown in the illustration to remove it.
      GTY902038Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      Remove in this Direction
  37. REMOVE ROPE HOOK (for LH Side) 
    1. Using a moulding remover, disengage the 4 claws as shown in the illustration.
      GTY911225Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      Remove in this Direction
    2. Remove the 2 bolts and 2 rope hooks.
  38. REMOVE DECK TRIM SIDE PANEL ASSEMBLY LH 
    1. Remove the 3 bolts.
      GTY883010Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Disengage the claw, 10 clips, and 5 guides to remove the deck trim side panel assembly LH.
    3. w/ Voltage Inverter:
      1. Disconnect the connector.
  39. REMOVE QUARTER PILLAR GARNISH LH 
    1. Disengage the claw, 2 clips and guide.
      GTY883003Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Pass the anchor of the rear seat outer belt assembly LH through the quarter pillar garnish LH and remove the quarter pillar garnish LH.
  40. REMOVE INNER ROOF SIDE GARNISH ASSEMBLY LH 
    1. Disengage the 2 clips to disconnect the inner roof side garnish assembly LH as shown in the illustration.
      GTY926464Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      Remove in this Direction
    2. While pushing the tabs of the roof side garnish clip as shown in the illustration, disengage it.
      GTY927269Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *1 Front Pillar Garnish Clip

      HINT: 

      When the roof side garnish clip cannot be disengaged easily:

      1. While pushing the tab of the roof side garnish clip shown in the illustration with your finger, move the roof side garnish clip in the direction shown in the illustration.
        GTY864972Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
        Move in this Direction
      2. While pulling the roof side garnish clip as shown in the illustration, push the tab of the roof side garnish clip shown in the illustration with a screwdriver and disengage the roof side garnish clip.
        GTY932772Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
        Pull in this Direction
    3. Disengage the 6 clips as shown in the illustration.
      GTY872995Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      Remove in this Direction
    4. Pass the anchor of the rear No. 2 seat outer belt assembly LH through the inner roof side garnish assembly LH and remove the inner roof side garnish assembly LH.
  41. REMOVE FRONT DECK SIDE TRIM COVER RH 
    1. Remove the clip.
      GTY883155Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Disengage the 5 clips and 2 guides to remove the front deck side trim cover LH as shown in the illustration.
      GTY883146Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  42. DISCONNECT REAR SEAT OUTER BELT ASSEMBLY RH 

    HINT: 

    Use the same procedure as for the LH side.

  43. REMOVE NO. 1 DECK SIDE TRIM COVER 

    HINT: 

    Use the same procedure as for the No. 2 deck side trim cover.

  44. DISCONNECT REAR NO. 2 SEAT OUTER BELT ASSEMBLY RH 

    HINT: 

    Use the same procedure as for the LH side.

  45. REMOVE COOLER (NO. 2 ROOM TEMP. SENSOR) THERMISTOR (w/ Rear Automatic Air Conditioning System) 

    Refer to PROCEDURE - Step 1

  46. REMOVE DECK TRIM POCKET COVER (for RH Side) 

    HINT: 

    Use the same procedure as for the LH side.

  47. REMOVE NO. 1 LUGGAGE COMPARTMENT TRIM HOOK (for RH Side) 

    HINT: 

    Use the same procedure as for the LH side.

  48. REMOVE ROPE HOOK (for RH Side) 

    HINT: 

    Use the same procedure as for the LH side.

  49. REMOVE DECK TRIM SIDE PANEL ASSEMBLY RH 
    1. Remove the 3 bolts.
      GTY883147Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Disengage the claw, 10 clips, and 5 guides to remove the deck trim side panel assembly RH.
  50. REMOVE QUARTER PILLAR GARNISH RH 

    HINT: 

    Use the same procedure as for the LH side.

  51. REMOVE INNER ROOF SIDE GARNISH ASSEMBLY RH 

    HINT: 

    Use the same procedure as for the LH side.

  52. REMOVE RAIN SENSOR COVER (w/ Rain Sensor) 

    Refer to PROCEDURE - Step 1

  53. REMOVE NO. 2 FORWARD RECOGNITION COVER 

    Refer to PROCEDURE - Step 1 [12/2019 - 09/2020] , or refer to PROCEDURE - Step 1 [09/2020 - 11/2023]

  54. REMOVE NO. 1 FORWARD RECOGNITION COVER 

    Refer to PROCEDURE - Step 2 [12/2019 - 09/2020] , or refer to PROCEDURE - Step 2 [09/2020 - 11/2023]

  55. REMOVE MAP LIGHT ASSEMBLY 

    Refer to PROCEDURE - Step 1

  56. REMOVE SPOT LIGHT ASSEMBLY (except Panoramic Moon Roof) 

    Refer to PROCEDURE - Step 1

  57. REMOVE UPPER SHOULDER BELT ANCHOR COVER 
    1. Using a moulding remover, disengage the 6 claws and 3 clips.
      GTY883148Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Pass the anchor of the rear No. 2 seat 3 point type belt assembly through the upper shoulder belt anchor cover and remove the upper shoulder belt anchor cover.
  58. REMOVE NO. 1 ROOM LIGHT ASSEMBLY 

    Refer to PROCEDURE - Step 1

  59. REMOVE TELEVISION BASE (w/ Rear Seat Entertainment System) 

    Refer to PROCEDURE - Step 1

  60. REMOVE TELEVISION DISPLAY ASSEMBLY (w/ Rear Seat Entertainment System) 

    Refer to PROCEDURE - Step 2

  61. REMOVE COOLER PLATE 

    Refer to PROCEDURE - Step 20

  62. REMOVE REAR NO. 1 SIDE AIR DUCT 

    Refer to PROCEDURE - Step 21

  63. REMOVE ASSIST GRIP SUB-ASSEMBLY 

    HINT: 

    Use the same procedure for all assist grip sub-assemblies.

    1. Insert SST into the cutout of the assist grip cover LH as shown in the illustration.
      • SST: 09813-00010 
      NOTE:

      To prevent the assist grip sub-assembly from being damaged, make sure to insert SST straight into the cutout.

      GTY910259Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Cutout
    2. Pull SST as shown in the illustration to disengage the claw.
      NOTE:

      To prevent the assist grip sub-assembly from being damaged, make sure to only pull SST as shown in the illustration.

      GTY845035Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a 30 to 45°
      Pull in this Direction

      HINT: 

      • Use the same procedure for the claw on the other side of the assist grip cover LH.
      • Use the same procedure for the LH side and RH side.
    3. Remove the assist grip cover LH.

      HINT: 

      Use the same procedure for the LH side and RH side.

    4. Disengage the 2 clips as shown in the illustration to remove the assist grip sub-assembly.
      GTY928575Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      Remove in this Direction
    5. Remove the 2 clips from the vehicle body.
  64. REMOVE REAR ASSIST GRIP ASSEMBLY LH 

    HINT: 

    Use the same procedure as for the assist grip sub-assembly.

  65. REMOVE REAR ASSIST GRIP ASSEMBLY RH 

    HINT: 

    Use the same procedure as for the assist grip sub-assembly.

  66. REMOVE VISOR BRACKET COVER LH (w/ Cover) 
    1. Using a moulding remover, disengage the 4 claws and remove the visor bracket cover.
      GTY936072Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  67. REMOVE VISOR ASSEMBLY LH 
    1. Using a T25 "TORX" socket wrench, remove the 2 screws and visor assembly LH.
      GTY883166Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Pull the visor assembly LH in the direction indicated by the arrow (1) shown in the illustration to disconnect it from the visor holder.
      GTY863145Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      Remove in this Direction (1)
      Remove in this Direction (2)
    3. Pull the visor assembly LH in the direction indicated by the arrow (2) shown in the illustration to remove it.
  68. REMOVE VISOR BRACKET COVER RH (w/ Cover) 

    HINT: 

    Use the same procedure as for the LH side.

  69. REMOVE VISOR ASSEMBLY RH 

    HINT: 

    Use the same procedure as for the LH side.

  70. REMOVE VISOR HOLDER 

    HINT: 

    Use the same procedure for the LH side and RH side.

    1. Turn the visor holder approximately 45° and remove it as indicated by the arrows, in the order shown in the illustration.
      GTY918064Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a 45°
      Remove in this Direction (1)
      Remove in this Direction (2)
    2. Disengage the 2 claws to remove the base of each visor holder.
  71. REMOVE ROOF HEADLINING ASSEMBLY 
    1. for Windshield Glass Side:
      1. Disconnect each connector.
    2. for Front Pillar LH Side:
      1. Disengage the 4 clamps.
        GTY903173Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      2. Disconnect the 3 connectors.
      3. Disconnect the washer hose assembly.

        HINT: 

        Use a container to collect the windshield washer fluid.

    3. for Front Pillar RH Side:
      1. Disengage the 4 clamps.
        GTY903167Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      2. Disconnect the 3 connectors.
      3. Remove the bolt.
    4. for Rear Pillar LH Side:
      GTY903166Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      1. Disconnect the connector.
      2. Disconnect the washer hose assembly.

        HINT: 

        Use a container to collect the windshield washer fluid.

    5. for Normal Roof:
      1. Remove the 6 clips.
        GTY903160Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    6. for Moon Roof:
      1. Disconnect the connector.
        GTY903164Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      2. Disengage the 11 fasteners.
      3. Remove the 4 clips.
    7. for Panoramic Moon Roof:
      1. Disconnect the connector.
        GTY903162Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      2. Disengage the 20 fasteners.
      3. Remove the 2 clips.
    8. Disconnect the 2 connectors.
      GTY903190Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    9. Remove the roof headlining assembly from the vehicle through the back door as shown in the illustration.
      GTY850578Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      Remove in this Direction
      NOTE:

      Do not damage the roof headlining assembly or vehicle interior.

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